Our internal team carried out the installation within our company premises.

The deployment of the solution was done by the vendor and our team.

CA was engaged for implementation

This solution was implemented in-house. I did it myself just by following the documentation.

The implementation of Broadcom DX Application Performance Management was done by my team, so in-house.

We have implemented it in-house. My advice is to install a PoC environment and familiarize yourself with all the components.

Combined, and the vendor team was top quality.

Implemented through CA (the vendor) with their Services Group.

It was implemented with a vendor team.

We did use some professional services to assist us in getting both the buy-in and in helping us to set up some bells and whistles to really get people excited about the product.

We have our own team for maintaining this solution.

We implemented it in-house with the support of CA.

We are implementors of Broadcom DX Application Performance Management. We do the implementation of this solution for clients.

When maintenance is required it can take one to two people up to two days to complete.

We did it through a sales team, and without their support we would not be as we evolved in APM as we are today.

It was through a vendor team whose expertise was above average.

I certified by CA on installing/integrating/developing the application as an outsourcing consultant.

Our company does the implementation for the customers. We have experts in our team to implement the solutions and for consulting the usage in the future.

We are there to support our clients, not only for the installation but also in exploring the solution.

In-house.

Interesting question as I was part of the 3rd party vendor who did the implementation at the time. So let me refer this back to my previous comment. If you do not have an implemented (vendor or in-house) who understands the concept of APM and who to derive business value out of it then you have a problem. Making the product work is one thing…..

We had a POC with the vendor before the implementation. That helped with better understanding of what to expect from the tool and the tool implementation.

We used a CA team for implementation who were outstanding.

We had assistance from either the vendor or somebody that they directed us to and are affiliated with.

I implemented this solution with an extensively experienced in-house team.

It was pretty much just us; just our team at work.

We implemented internally, partnered with a vendor team. The vendor team were good but they had to depend on CA service tickets to complete the installation. This is because they don’t have clear guidelines to configure some of the solution’s features; for example the installation guide for URI monitoring feature doesn’t cover all the use-cases, and the partner had to raise tickets with CA for assistance so there was an impact on time.

Our implementation was accomplished by a mix of CA and PHI employees.

When we first installed, it took us six months to install it and to get it somewhat usable. Because we have to step development or step environments, it usually takes us about three months.

We did the implementation together with the vendor team. It was very useful to work together.

It was a vendor team implementation. The level of their expertise was good.

I implemented the solution in my enviroment, but following the advice of a Support team of the manufacturer.

A vendor team implemented it and I rate their level of expertise 8/10.

We tried, but we could not do it ourselves. Japan CA did the initial setup themselves. They were helpful.

We have just so many settings. We could not figure out what were the right settings. We could not get the data fast in store. 

I have experience of implementation of in–house as well as through a vendor also. Both are equal, just experience and a clear understanding of all the tool components is a must.

We work with CA.

In-house (as a part of CoE) and working myself as a vendor for one of our large financial organization customers (helping them to make best use of Wily APM).

We have four people for the implementation and maintenance of the solution.

An in-house team implemented it.

Implementation should be done by an expert as an average implementer would only be able to provide 60 to 80 percent usage of the tool.

We used a vendor team to implement it.

We implemented it ourselves.

Our initial implementation was done by a CA spanish consultant and the posterior tuning with a CA partner. Working with them went well.

The implementation was done in-house.

The implementation was done through the vendor. The vendor, of course, had implementation experience.

The implementation was carried out by the CA team. We had difficulty finding professionals to deploy and maintain the solution in Brazil.

We implemented it on our own with our in-house team.

We're implementation partners.

Both with an in-house and with a vendor team. They had the necessary expertise for the installation.

Initially we implemented using a vendor team. They had a good level of expertise.

We deploy this product for our customers and then we help them to manage it.

We used both a vendor team and our in-house team. The level of expertise was very nice, but it was lower during the first implementation without CA's involvement.

We had IBM and an integration company assist us with the initial setup.

In-house.