CA APM Room for Improvement

Senior Technology Officer at BMO Financial
Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself. If I don't know that, and if I look at it from 10,000 feet, it's going to look like a blimp, but actually if I get into it, it's so nasty there. Without understanding that gap, no APM product can claim itself to be an APM product. The only drawback of this product that CA has, actually it was Wiley product they purchased and they started adding patches on top of the Wiley product to make it an APM dimensional product, but it is a sampling product. Essentially it means it samples one every 15 seconds. A lot of things happen in that 15 seconds especially when its financial transactions. If you miss one spike within that 15 seconds, that means you are looking data from a 1000 mile height, which might not look like a problem until you go and take closer look. The way the product itself is it allows you to identify a problem area but not exactly tell what the problem is. It is like you have a problem good. 15 years ago it would better to know that I have a problem and I have a problem in a specific area it works better. Now, the speed at which the technology and the customers are moving on, I need to exactly know what my problem is right then and there. That is a huge gap with CA APM. No predictability and pattern analysis is hugely dependent on the sampling. In today's financial world, your individual attention is your success path for your business growth. That means, the more I get a product that suits me exactly, that means I am unique. Even if I transfer two dollars, I am unique in my own nature as a customer. If I get mixed up with a bunch of other boats, folks who are doing one dollar $10 and I get my product customized to them, that means I'm not being individually identified as a market. The same goes with your application dynamics as well. If you are not able to do that individual identification of spikes and surges use cases, you are not looking at it very closely the way the market is actually driving you to look at it. Other than, that it is a huge relief. We had nothing before, so something is better than nothing. View full review »
Mahendra Shetty
Systems Engineer at a tech services company with 10,001+ employees
Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM. As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable. I know that this is something that they are looking to do in the future, but I am not sure how with the current solution. View full review »
Shivakumar Gutte
Senior Manager at a tech services company with 10,001+ employees
A CA APM agent takes a lot of memory. That is one disadvantage. If you configure CA APM correctly it will still consume around 15 to 20 percent of memory. View full review »
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Manish A. Parikh
ESM Engineer at a tech company with 10,001+ employees
User Experience is a BIG one. Integration of all of APM components into one swift deployment. View full review »
Technical Consultant at a tech services company with 51-200 employees
Automatic report generation needs work. View full review »
Junaid Wahab
Systems Solution Analyst III at AmerisourceBergen
It could be faster. For example, when we are upgrading the product, it takes a lot of time and there are a lot of things we have to do manually. If it is automated it would be really helpfull. View full review »
Till Gloger
Project Lead for Monitoring
* Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). * Support of new application server technologies, time to adopt new versions of them. * Dashboarding capabilities (as with all other vendors). * Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. * Mitigation of SPOF – PostgreSQL database, behind Team Center. View full review »
Anuranjan Kumar
Technical Consultant at a tech vendor with 501-1,000 employees
CEM needs to be simplified, because it causes too many interruptions in our daily work. View full review »
Alexandre JorgeFrança Gonçalves
IT Service Specialist at a financial services firm with 1,001-5,000 employees
I would like for them to develop a feature that controls .net agents remotely. It would be very useful and we don't have this feature now. They need to improve the crossing over of data from large files and they should use LUNIX heavily. There's room for improvement there. View full review »
Sahar Nir
Noc maneger with 11-50 employees
I would like to see intelligence, deep intelligence or deep analytics. View full review »
Specialist Operations(Windows) at a tech services company with 10,001+ employees
Tool is so complex to understand. View full review »
Gyanesh Rahatekar
DevOps Manager at a energy/utilities company with 10,001+ employees
Compared to other tools, it's not good. First, there is no auto flow diagram. Second, the alert mechanism is not as good when compared to other tools. Third, there are many different folders, such as front end, back end, and BB queries, but it's very critical to centralize all the business connections. Fourth, there is an issue relative to the build all view. View full review »
Ravi Suvvari
Performance and Fault-tolerance Architect with 1,001-5,000 employees
The installation could be improved. Also, they need to concentrate more on the cloud for cloud monitoring. View full review »
Enes Koc
Senior Engineer at a tech services company with 1,001-5,000 employees
* Root cause detection * Easy installation and configuration * It should facilitate real user monitoring to see what your users are experiencing in real time. View full review »
Daehyun Kim
User with 501-1,000 employees
* System incident analysis * Performance monitoring View full review »
Find out what your peers are saying about CA (A Broadcom Company), Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: December 2019.
391,045 professionals have used our research since 2012.