CA App Synthetic Monitor Archived Reviews (More than two years old)

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Vendor
Advisor Architecture & Technology with 501-1,000 employees
Jan 26 2017

What is most valuable?

* Historical measurement * Availability statistics

How has it helped my organization?

We had less debate regarding outage times, and less conversation and time spent discussing if the end user has been impacted.

What needs improvement?

* Ability to delegate and limit functionality * Allow certain people to only see certain data

What's my experience with pricing, setup cost, and licensing?

Pricing makes little sense. We had examples where it would be cheaper to have two basic accounts than one intermediate. CA is more expensive than others, but offered what… more »

Which solution did I use previously and why did I switch?

There were many solutions used across the company. We are trying to standardize.

What other advice do I have?

It costs nothing to try the 30-day trial. Setting up an internal monitor is more of a challenge. Make sure your DC setup supports the product requirements (OS, for… more »

Which other solutions did I evaluate?

We evaluated three other options. Each had strengths in one area or another, but CA covered the majority of our needs end-to-end. The internal monitoring ability was a… more »
Vendor
Tech Specialist at a financial services firm with 10,001+ employees
May 05 2016

What do you think of CA App Synthetic Monitor?

What is most valuable?

This solution allows us to easily set up simple synthetic transactions.

How has it helped my organization?

From our experience, it really helps managers in measuring application SLAs and viewing historical performance data.

What needs improvement?

The RBMS component is limited as you can only record using Internet Explorer. It's difficult to segregate the metrics coming from the integration.

For how long have I used the solution?

I've used it for 18 months.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues scaling it for our…

What is CA App Synthetic Monitor?

IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.

Also known as
CA ASM
CA App Synthetic Monitor customers

Lexmark

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