The initial setup parameters are quite exhaustive and some parameters cross with the products.

Hence, getting the parameters set to meet our needs and then sync them across the products took significant time and effort.

The initial set up of parameters is quite exhaustive and some parameters cross products. Getting the parameters set to meet our need and then set in sync across products took significant time and effort.

I'd like the product to support the open systems. However, I don't think that's coming.

The products work really well, but there are a couple of minor things that you have to learn to get around.

There are many good features that we don't use. It would be nice to have some video tutorials on YouTube.

Some examples of the features that we don't use are:

• How to use collection profiles in CA Detector, so as to reduce the amount of data in datastore.

• Best practices for using Thread Terminator.

• View and terminate SQL trace application.

• ISQL online SQL execution.

Sometimes I find that some of the tasks are not intuitive, such as using PF3 to continue with a screen progression rather than using PF3 to back out. I have had more difficulty navigating through CA’s documentation than with other vendors, although there have been improvements lately.

I think CA is working on performance repositories; we use our own tools as an extension. They need to provide a way to create and maintain performance repositories. The online tool is not perfect, but it is giving me what I need.

The vendor reacts to my requests and implements our requirements, which is a benefit of contacting the developers in Prague directly.

They could work on the installation process main job that runs, maybe break it up into several jobs instead of one.

Trend analysis.

All the information we need, we could use to have it in a more usable format.

I look forward to the application of these tools to all platforms in use, such as z/OS, Unix, and Windows.

I would like to have the possibility, so as to have access from my host tool, for instance to Unix. By way of this example, I use RC/Query to find objects (such as tablespaces, tables, etc.) on the host and also, in Unix. On the Main panel of the tools, there is one field called location and there I want to choose, if the information I get is from the host or Unix.

Minor stability issues.