CA eHealth Competitors and Alternatives

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CA Technologies
Real User
Capacity Planning at a healthcare company with 10,001+ employees
Dec 30 2016

What is most valuable?

Network monitoring is the most valuable feature. I'd like to be able to leverage it more for capacity planning, which is my area. We use it primarily for network monitoring, alerting, and ticketing.

How has it helped my organization?

It allows us to manage alerts, schedule downtime and maintenance, as well as triage documentation for our support teams.

What needs improvement?

I'd like to have more dynamic weather map capabilities and network mapping tools. I'd like to be able to scale some of the applications within Spectrum and I'd like to be able to add some functionality. But overall I'm happy with it.
Real User
Senior Systems Engineer
Jan 31 2018

What is most valuable?

It is very easy to add devices; just be aware that it requires SNMP to be enabled. It is very easy to use because most of the administrative tasks through the UI are documented. If I have any doubt, I can just go to the CS support. In the UI itself, you have a lot of helpful information on each administrative task, such as adding a special profile, conferring... more»

What needs improvement?

It would be helpful if CA provided online training for its customers. Whenever a release happens, the latest version, we have meetings with CA meeting and they explain the latest features and enhancements, which is really helpful. But then I'm training my internal support on our tool, if there were any training that CA provided directly, online, that would be good.

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