CA Harvest Software Change Manager Customer Service and Technical Support

it_user572910
Sr. Configuration Analyst at a financial services firm with 10,001+ employees
Technical support has been really great. For all of our problems, we are able to reach out to them. The solutions have come back soon. They have been providing those solutions in patches so that we don't disrupt the entire application. We are able to test it and integrate it quickly. We have many challenges. We work with a lot of the teams. We are, of course, working together. It has been a one-team experience for us. View full review »
Gerrie Robbetze
IT Specialist at a financial services firm with 10,001+ employees
Our experience with technical support has been very good. I would rate their support an eight out of ten. View full review »
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