CA Harvest Software Change Manager Room for Improvement

Sr. Configuration Analyst at a financial services firm with 10,001+ employees

One feature that we are looking for is traceability, and also merging. That is a little cumbersome right now. We have provided our feedback to their representatives so they can provide us a good merging capability next time.

One thing that I would like to improve is making the tool a little more user friendly. It takes a little bit of time to adjust to the tool because it's a little different than other version control tools out there in the market. But, it has its own benefits and own security, but that user experience, if they're going to improve it, that would be really great.

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Gerrie Robbetze
IT Specialist at First Rand Bank Ltd.

Technical support for this solution is very good, although they can still use improvement in some regards.

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