Symantec Identity Governance and Administration Scalability

YC
Manager at a computer software company with 501-1,000 employees

I did not explore the scalability. Not a lot of capabilities were offered. It's not as flexible as others, such as SailPoint. 

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it_user351660 - PeerSpot reviewer
Sr. Systems Analyst/Tech Lead at Loblaw Companies Limited

We're currently running it for over 100,000 users in the system, but not all of them are active. Our active count is probably somewhere around 60,000. We're looking to take on more because we've acquired another company. We're looking to bring in their whole organization. We're going to be starting by bringing on their IT department, but we're looking to bring on their entire organization which will add another 40-50 thousand. We're currently talking with our account manager on licensing and costs for that.

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MW
Managing Director at a consultancy with 1-10 employees

We have no issue with scalability. We start with 3,000 users and reach about 10,000 with no scalability issue. Its scalability is a seven or eight out of ten.

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Buyer's Guide
Symantec Identity Governance and Administration
March 2024
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,319 professionals have used our research since 2012.
VM
Principal Security Architect II at a engineering company with 1,001-5,000 employees

It scales fine. It's one of the better products out there. There is a limit to the amount of provisions you can keep in users accounts and you need to archive some things, but I haven't reached that limit; at least with our users.

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DS
Solutions Architect at MAINT

It's a good product, and if you have to work with a lot of users, it's not complicated to get scalability with this product. It's not complicated. 

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AS
ALiBS Solutions at ALiBS Solutions

On a scale from one to ten, scalability-wise, I would give this solution a rating of seven.

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Efrén Yanez - PeerSpot reviewer
Security Manager & CM Specialist & Mainframe Specialist en eSoft at eSoft 2006

No issues encountered.

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it_user558450 - PeerSpot reviewer
Sr Prin IT Technologist at Medtronic

It is pretty scalable. We use it in the enterprise as a provisioning engine. We also use it in our external environment on the consumer side. For both these uses, it works pretty well.

One open challenge that I see with the provisioning engine is that there is something lacking in terms of pure high availability. The active-active model is pretty critical for that. Many of the components do support that model. There are subsets that don't. It would be valuable to get that into the product sometime.

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AS
ALiBS Solutions at ALiBS Solutions

The solution scales well. If a company needs to expand, it can do so.

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Efrén Yanez - PeerSpot reviewer
Security Manager & CM Specialist & Mainframe Specialist en eSoft at eSoft 2006
it_user372633 - PeerSpot reviewer
Senior IT Manager at Best Western Hotels & Resorts

We didn't have to face any scalability challenges yet because we only use it for our members, which are about 40,000 accounts, which is nothing for two of that size. We haven't had any issues, but we haven't had much load.

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Sudip Karmacharya - PeerSpot reviewer
Information Security Specialist at CAS Trading House

Currently, my company has a license for two thousand two hundred users, so you could scale Symantec Identity Governance and Administration, but only a few use it, probably because the solution has a lengthy process where you have to make a lot of connections in the backend, and that's taking up a little bit of time.

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MB
Operation Risk Senior Manager/CRO at I-SCORE

I did not specifically examine scalability during the implementation because I did not have the chance or the necessity. We were in the process of considering all that we needed and not what would happen if we needed to scale to expand the system. From what I remember, we also had plugins that we could have installed so maybe the availability of plugins is an example that it is scalable in the sense of functionality.  

But I think, with CA, that the scalability is fine and it is exactly what an organization will need as they grow. We are not involved in really scaling the product when we are deploying it.  

For availability, I think you can definitely scale up as much as you want because you deploy the clients and the endpoint or the console. So in this way scalability works from an availability standpoint.  

For scaling the functionality of the product itself, I think it will need some other kind of intervention or maybe new development. It depends on what you need and what they already have in the form of plugins. I know they have an API but we did not need to work with it for our purposes. With the API's you can extend the functionality outside the original identity.  

During the process with a particular client that I have in mind, we argued about the starting point for the verification and whether it should be the HR system or the identity. This is a business decision that has to comply with the rules and business processes as defined by the organization and any regulations that apply. The question has to be answered before a solution can be put in place. With this client, we agreed that the starting point was the HR system, and one of the proposed solutions was that the HR system would call an API to perform the provisioning for identity. That was one possible approach. The second approach to working with identity was to install an agent on the HR system that could be run on a schedule. This solution is what we settled on and we agreed that this would be scheduled to run once a day, which is more than enough for what they needed to accomplish.  

Because we chose the second approach we did not go for working with the APIs. The approach would be to run the process once a day on schedules like when most of the system resources would be in minimal demand — for example at the end of the workday. This would be done to check each employee for those that were added, transferred or changed privileges. And then an automated adjustment would be done for functionality and organization based on the established rules.  

This is the kind of flexibility you have in deciding processes for an enterprise business — even a very complex business with demanding requirements. It shows another type of scalability.  

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it_user349428 - PeerSpot reviewer
Software Engineer at a healthcare company with 1,001-5,000 employees

We haven't really had any issues with scalability, but we have an older version of it where we’ve had to customize it to an extent.

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it_user372519 - PeerSpot reviewer
CIO at Bank Hapoalim

We started off with 10,000 customers on system, it looked good. Now we have about 1.6 million customers on the system, no problems at all.

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it_user779286 - PeerSpot reviewer
Consultant at Deloitte

I've used Identity Manager before for a different client. The scalability is good.

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it_user183003 - PeerSpot reviewer
Director of Engineering at a tech services company with 51-200 employees

No issues with scalability. Typically deployments are done with an assumption that an organization will grow by a certain percentage in the foreseeable future. As a result the architecture will adhere to the growth plans accordingly.

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PD
Delivery consultant at a computer software company with 10,001+ employees

The solution is easy to scale. It requires a certain amount of configuration which surpasses the norm, but it takes a rather nice load. 

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RK
Technologist at a healthcare company with 10,001+ employees

No, we have not.

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it_user124563 - PeerSpot reviewer
Head of Identity and Access Management at a financial services firm with 1,001-5,000 employees

No issues encountered.

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it_user354783 - PeerSpot reviewer
Sr. IT Security Architect at a healthcare company with 1,001-5,000 employees

We scaled for fifteen targeted endpoints. We are still at six, so we are still within the scoping half of what we anticipated. So far, so good.

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it_user32025 - PeerSpot reviewer
Managing Director, Application Development

It's been very good. We have above 40,000 users on that platform and we never have any issues.

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it_user342633 - PeerSpot reviewer
SiteMinder Engineer at a government with 501-1,000 employees

We have issues with scalability, and it has taken time due to the requirement of extra memory and more CPU.

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it_user558657 - PeerSpot reviewer
Snr Application Analyst at Rogers Communication

The tool is not scalable. That is not a limitation from a CA software perspective. The lack of scalability is more a result of how we originally set up the product.

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it_user334890 - PeerSpot reviewer
Manager, Identity and Access Management with 10,001+ employees

No issues encountered.

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MM
General Manager at Global SEIS

We have approximately 2,000 users using Symantec Identity Governance and Administration in my organization. It is scalable.

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UA
Enterprise Solutions & Services Head at Duroob Technology

This product is highly customizable and flexible in terms of handling customer requirements.

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DS
Solutions Architect at MAINT

It is easy to code into this solution. You just have to run a setup configuration and, in a few minutes, you have two services. In terms of the number of users, we have around 10,000 users.

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it_user345663 - PeerSpot reviewer
Senior Manager - Identity and Access Management at a financial services firm with 1,001-5,000 employees

We have challenges because of the customization. It's difficult to do upgrades. We are a few versions behind so doing the upgrade is tough.

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it_user558459 - PeerSpot reviewer
CTO, Application Development at a tech services company with 501-1,000 employees

We have not yet tried to scale this product.

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it_user351561 - PeerSpot reviewer
Middleware Engineer at a energy/utilities company with 10,001+ employees

Nobody's complaining about it and we have 100,000 users, even though they're usually not all being authenticated at the same time.

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RC
Solution Architect with 1-10 employees

We have encountered issues with scalability.

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it_user558513 - PeerSpot reviewer
Information Technology Specialist - Information Security at a government with 1,001-5,000 employees

Scalability of this product is something that we need to look into.

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it_user294231 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 10,001+ employees

No issues encountered.

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it_user175146 - PeerSpot reviewer
System Engineer at a tech services company with 10,001+ employees

No issues encountered.

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it_user326493 - PeerSpot reviewer
Enterprise Architect at a insurance company with 1,001-5,000 employees

We're not putting too many users into the system, so it handles this very well.

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it_user176052 - PeerSpot reviewer
Manager at Flex Consultancy Services Pte Ltd

No scalability issues

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it_user310890 - PeerSpot reviewer
Chief Consultant at a tech services company with 1,001-5,000 employees

Yes, when feeding many users.

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it_user778596 - PeerSpot reviewer
Developer at a tech vendor with 1,001-5,000 employees

We just have a two node cluster, so we have not really scaled. However, I imagine it is easy enough to scale those nodes, so it is scalable since it is a clustered app.

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it_user179250 - PeerSpot reviewer
Applications Analyst with 10,001+ employees

No issues encountered.

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it_user178560 - PeerSpot reviewer
Assistant Manager at a transportation company with 1,001-5,000 employees

Haven't faced any so far.

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it_user178146 - PeerSpot reviewer
Manager, Domain Services Tech Ops at a hospitality company with 1,001-5,000 employees
it_user184776 - PeerSpot reviewer
Senior Technical Consultant at a consultancy with 51-200 employees

No issues encountered.

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it_user178524 - PeerSpot reviewer
Senior Solutions Architect at a tech services company with 51-200 employees

No. The product gives flexibility with respect to application servers and databases so scalability more depends on the platform you choose.

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it_user176574 - PeerSpot reviewer
Delivery Manager at a tech services company with 51-200 employees

Not at this moment.

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it_user723975 - PeerSpot reviewer
Senior Information Security Analyst at a insurance company with 10,001+ employees
it_user334941 - PeerSpot reviewer
Security Consulting Manager at a tech services company with 10,001+ employees

No issues encountered.

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it_user201936 - PeerSpot reviewer
Security Manager at a tech services company with 10,001+ employees

No issues encountered.

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it_user401733 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Buyer's Guide
Symantec Identity Governance and Administration
March 2024
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,319 professionals have used our research since 2012.