Symantec Identity Governance and Administration Benefits

it_user351660 - PeerSpot reviewer
Sr. Systems Analyst/Tech Lead at Loblaw Companies Limited

Before we had this role-based control, we manually requested the security team to create a profile in the right place and to give individual access for each new hire. Now, Identity Manager reduces the manual requests for on-boarding someone. It helps ensure that when a new hire comes in, they automatically have the same access as everyone else on their team.

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VM
Principal Security Architect II at a engineering company with 1,001-5,000 employees

Once it's in place, it's easy to use. You definitely need insight into how your company provides access to users. Especially if it's going to be role based, which most of it is. It reduces the amount of time needed for analysts to provision users; new accounts, changes, and terms.

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it_user326463 - PeerSpot reviewer
Domestic Markets - Finance at a financial services firm with 1,001-5,000 employees
  • The automatic creation and removal of the accounts
  • Passwords change process organized and controlled by the user
  • Least priviledge rules applied
  • Profiles easy to configure, so less people are needed to administrate the solution
  • All processes around user accounts are simplified
  • Assets and business modeling improved
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Buyer's Guide
Symantec Identity Governance and Administration
March 2024
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
DS
Solutions Architect at MAINT

The most valuable feature, in my opinion, is the option to deploy this solution as a virtual appliance. It's an easy and fast way to deploy the solution, and it doesn't require a lot of hardware or digital machines. Just one machine is enough. 

Another valuable feature is that it is an easy way to deploy a cluster with this solution, as it's included in the options of the virtual appliance. It's not a complicated option.

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AS
ALiBS Solutions at ALiBS Solutions

It improves security. It's a very useful tool that has improved our client's security, from day one.  

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Efrén Yanez - PeerSpot reviewer
Security Manager & CM Specialist & Mainframe Specialist en eSoft at eSoft 2006

It has increased our automation and maintenance of SLA security functions. Additional compliance of all activity relate to provisioning, self-service, and all critical transaction of security management.

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it_user558450 - PeerSpot reviewer
Sr Prin IT Technologist at Medtronic

We had a 20 year old provisioning system which was built primarily for manual activities. Identify Manager helped us move to a more automated model with fewer manual interactions. This definitely had a lot of added value for us.

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Efrén Yanez - PeerSpot reviewer
Security Manager & CM Specialist & Mainframe Specialist en eSoft at eSoft 2006

In the processes where we need to analyze data, IG has enabled and facilitated the analysis of privileges, generation of roles to cover RBAC and integrate with the solution of Identity Manager, as well as the compliance aspect by the certification of privileges “Compliance”.

Additionally it helps us in analyzing predefined SoD rules for SAP and any others applications where the client defines their business policy rules.

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PS
Lead Solution Advisor at a financial services firm with 10,001+ employees

The solution in which we have brought in CA Identity Manager, it is like combining multiple HR sources. It helps reduce thousands of hours of work.

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it_user372633 - PeerSpot reviewer
Senior IT Manager at Best Western Hotels & Resorts

For one, you don't have to remember a thousand passwords. You just remember one. You go to a dashboard and then you'll be given access to the environments you need. Two, there is more security because the passwords that it generates are very, very large. They change very often. It's not something that can easily be guessed and your infrastructure is more protected this way.

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it_user349428 - PeerSpot reviewer
Software Engineer at a healthcare company with 1,001-5,000 employees

It’s provided us a single point to create users and then provision them to different sources so that they have access to them without having to login in multiple locations.

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it_user351318 - PeerSpot reviewer
Senior Information Security Analyst with 10,001+ employees

We use CA products because we have specific programs. For example, we use IBM WebSphere, and Identity Manager works with it. We implement and both sides achieve development and production, and we consider higher capability.

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it_user779286 - PeerSpot reviewer
Consultant at Deloitte
  • Streamlines user access
  • Consolidates applications
  • Access in one place
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it_user183003 - PeerSpot reviewer
Director of Engineering at a tech services company with 51-200 employees

I'm an integrator, and as a result I deploy solutions in behalf of an organization. IDM improves the organizations ability to govern the life cycle of an end user. The life cycle starts with the on-boarding of an individual to the organization, whether it’s a contractor, consultant, employee (full or part time), or a partner. The life cycle ends with the departure of the individual from the organization. Everything in between is about managing the user's access, permissions, profile, and evolution from an identity stand point. We (Mycroft) advise and implement the necessary user cases that drives the successful central management of identities for an organization. Plain and simple, IDM provides the automation that allows the IT and respective business department(s) to focus in on other pressing needs while IDM standardizes the identity practice.

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RK
Technologist at a healthcare company with 10,001+ employees

It has improved our user management. It is definitely streamlined.

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it_user778986 - PeerSpot reviewer
Product Manager at Suramericana

This product has helped us to have better rules for the application and grow the business process. We can then implement these rules in the product to have automated contracts. 

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it_user124563 - PeerSpot reviewer
Head of Identity and Access Management at a financial services firm with 1,001-5,000 employees

Through the centralization and automation of access management functions, and providing a baseline for identity and security analytics, we've improved our security.

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it_user354783 - PeerSpot reviewer
Sr. IT Security Architect at a healthcare company with 1,001-5,000 employees

We previously manually provisioned staff, but now Identity Manager allows us to do auto-provisioning. Auto-provisioning means that when there's any HR activity associated with an employee, it automatically, for example, de-provisions if the employee is fired or moves positions with different access privileges.

We used to have a manual for new hired instructing them to send and email or make a phone call. It used to take 7 days for this process, for example, if we hired a $200/hour consultant. It didn't matter from a security admin perspective because they knew the new hire was coming on board, but it took a lot of manual effort and time.
Now that we have auto-provisioning, we just define the provisioning rules for access privileges and defined, targeted endpoints.

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it_user32025 - PeerSpot reviewer
Managing Director, Application Development

One of the biggest benefits is the reduction of calls to the help desk. We reduced by a third our calls for password resets because users of the system could then reset themselves using the challenge questions and you know, people forget passwords it's an easy function. That was a huge benefit.

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it_user342633 - PeerSpot reviewer
SiteMinder Engineer at a government with 501-1,000 employees

These features really help our organization because they are the best features available for managing users.

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it_user293976 - PeerSpot reviewer
Senior Infrastructure Engineer with 10,001+ employees

For the customer, the product provided an easy to use GUI for user-account centralization and auto-maintenance of accounts on different end points (target systems). Much of the manual tasks such as sending mails for approval and requests were reduced greatly. The amount of helpdesk calls were greatly reduced due to self-service tasks provided by the product.

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it_user328731 - PeerSpot reviewer
Information Security Manager at a aerospace/defense firm with 1,001-5,000 employees

I know that CA are always trying to improve and upgrading with improvements.

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it_user334890 - PeerSpot reviewer
Manager, Identity and Access Management with 10,001+ employees
  • Automating the process for new employees, removing employees, and so on
  • Self-service to grant access for applications and software
  • Delegate some functions to the help desk
  • Type group for some people with the same functions in the company
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UA
Enterprise Solutions & Services Head at Duroob Technology

Our customers get ROI by implementing Self User Registration & Self Reset

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it_user345663 - PeerSpot reviewer
Senior Manager - Identity and Access Management at a financial services firm with 1,001-5,000 employees

Automation is the best way it's improved the way we function because we don't have to perform manual work over identity-related controls.

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it_user558459 - PeerSpot reviewer
CTO, Application Development at a tech services company with 501-1,000 employees

We have been making strides in that area, but we still have more improvements to do. We are not there yet, but we hope to be there soon.

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it_user354783 - PeerSpot reviewer
Sr. IT Security Architect at a healthcare company with 1,001-5,000 employees

The product is great with good fundamentals from its Integrity days some 16 years ago. The product is still living on the same principles, even as federation, cloud, B2B, and add-ons came into the picture. It has the core fundamentals and it's still sophisticated.

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it_user351561 - PeerSpot reviewer
Middleware Engineer at a energy/utilities company with 10,001+ employees

We can identify a role for each application or for a group of applications. It's great in helping us organize and provide access to different apps.

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it_user304782 - PeerSpot reviewer
Middleware specialist at a insurance company with 10,001+ employees

It provides a user-friendly front-end to manage LDAP-based users.

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it_user558513 - PeerSpot reviewer
Information Technology Specialist - Information Security at a government with 1,001-5,000 employees

It gives the end users power for their other access requests.

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it_user294231 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 10,001+ employees

It's provided a centralized platform to manage the lifecycle of all identities across different endpoint systems such as Active Directory, Salesforce, etc.

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it_user175146 - PeerSpot reviewer
System Engineer at a tech services company with 10,001+ employees

Self service portal helps the user to manage approval, delegation, password management and its bulk task capability resolves lot of problem.

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it_user348315 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 1,001-5,000 employees

The big benefit is that the end users have an easier process requesting security access. It’s a faster process for them so people get up and running faster and can do their jobs.

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it_user176052 - PeerSpot reviewer
Manager at Flex Consultancy Services Pte Ltd

This solution was implemented for a Financial Client to automate account provisioning across various disparate systems (more than 80 systems across 5 countries). From an HR perspective, when an employee leaves the organisation, suspension, transfer and removal of access to systems can be completed within 7 days in comparison to up to 30 days when handling it manually. Access to system(s) can now be approved and granted within 3 working days going through a self-service application and approval process.

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it_user310890 - PeerSpot reviewer
Chief Consultant at a tech services company with 1,001-5,000 employees

It's saved on administration time, and reduced the wait time for access. It's also improved our compliance.

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it_user778596 - PeerSpot reviewer
Developer at a tech vendor with 1,001-5,000 employees

It has been good to keep zero day. We have almost zero day provisioning, where the user shows up on the first day of work and he has the necessary access, birthright roles, and such. Therefore, there has been good, internal performance improvement and user experience.

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it_user179250 - PeerSpot reviewer
Applications Analyst with 10,001+ employees

This product has allowed me to take the repetitive tasks away from a person so the value of a person is better.

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it_user178560 - PeerSpot reviewer
Assistant Manager at a transportation company with 1,001-5,000 employees

In our environment we have build separate environments and roles structures based on language and look and feel for their products.

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it_user178146 - PeerSpot reviewer
Manager, Domain Services Tech Ops at a hospitality company with 1,001-5,000 employees

Enabled enhanced delegated control to application owners and third party support reducing overhead cost to support desk and directory services teams

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it_user184776 - PeerSpot reviewer
Senior Technical Consultant at a consultancy with 51-200 employees

It allowed local departments to manage the people in their own groups, without any help from the IT department.

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it_user178524 - PeerSpot reviewer
Senior Solutions Architect at a tech services company with 51-200 employees

I worked on this product as a consultant implementing it at various client locations so I cannot really answer this question from my own organization's point of view. But the tremendous value at client locations has been a centralized and simplified identity provisioning and management solution.

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it_user176574 - PeerSpot reviewer
Delivery Manager at a tech services company with 51-200 employees

It provides a robust provisioning facility which enables admin configuration. Complex provisioning rules are quick to change when business requirements do.

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it_user723975 - PeerSpot reviewer
Senior Information Security Analyst at a insurance company with 10,001+ employees

We used this product to identify and certify basic access profiles in our company. Created more than 6000 role-based profiles for more than 26,000 colleagues. Profiles can be granted to a user when he starts to work in the company or changes departments and/or functions.

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it_user334941 - PeerSpot reviewer
Security Consulting Manager at a tech services company with 10,001+ employees

Compliance improvements.

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it_user201936 - PeerSpot reviewer
Security Manager at a tech services company with 10,001+ employees

Delegated responsibility across to the customers, instead of the organisation maintaining the user. In addition, this also allows user privacy and security to be maintained.

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it_user401733 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees

I like the new interface. It has the same look and feel across devices, such as browser and mobile.

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Buyer's Guide
Symantec Identity Governance and Administration
March 2024
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.