We've had it in place for so long that it's actually part of the processes now. We have not built anything new in it, per se, over the last ten years.

It supports our back office. The systems that CA IDMS supports includes back offices; so they've been very effective at claim, health care, inquiries, support, transaction support, all the processes that we do behind the scenes. It's the engine that's running our accounting areas for claims processing.

It has been in the company for 30 years. It basically provides a stable platform for all the customer centric information to be stored and processed, in a reliable fashion.

Thirty years ago we developed our main customer service system, a database management system, using IDMS and we're still running it to this day. We've migrated some tasks off it, but we're still running a lot of the business on it. We're running it because it's legacy. We wouldn't choose it if we were picking it today because the skills are quite difficult to acquire. But it's still reliable at what it does.