CA IT Asset Manager Reviews

3.9 out of 5 stars
 (8)
Anonymous avatar x80
Real User
VP Purcimilor Operations
Jan 01 2018

What is most valuable?

It's the ability to take software that's installed in our entire environment, and normalize the data, and then compare the information to what's in our catalog or software titles that we have built, based on how we purchase the software. In... more»

How has it helped my organization?

It's the ability to make sure that the software that you have installed in your environment is software that you're licensed to have installed. Also, the software you have, you can monitor for end of life. If you have software that is end of... more»

What needs improvement?

Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements.
Anonymous avatar x80
Real User
SVP Of IT Services at State Employees Credit Union
Dec 06 2017

What is most valuable?

Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment, being able to match up our entitlements with deployment data, and then being able to produce compliance reports on... more»

How has it helped my organization?

It introduces automation, which alleviates a lot of our manual processes, and provides a central repository for our data.

What needs improvement?

We're new enough to it that we haven't really gotten to the stage where we're using it day to day. We're still putting data into it. We're not really managing our licensing, day to day, in the tool right now. We're just getting off the ground.
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0648f3c1 b93b 408f bdae 62ab1cc3313d avatar
Real User
Systems Admin at a healthcare company with 1,001-5,000 employees
Jan 12 2017

What is most valuable?

The most valuable feature is the ability to know where everything in our organization is: "Hey, we're looking for this computer with this serial number." Okay, well, we can pull it up: “It's at this location. This person just logged on with... more»

How has it helped my organization?

It helps whenever we get audited; we know where things are. We deal with HIPAA a lot, so we need to know if we can't find a device, or it hasn't been turned on in a while; location of things; know the life cycle of things; when things need to... more»

What needs improvement?

I wish I had a great answer. I've made it work perfect for me. It integrates well with all the other CA products, so that's a really good one. So, we don't need that one. When you're building it, maybe some type of software overlay that gives... more»
27cb2c82 fa60 450e b820 2f9b04daa43b avatar
Real User
Chief ITSM Tool Architect at Michigan State University
Jan 11 2018

How has it helped my organization?

My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial.

What needs improvement?

I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management. If somebody wants to take a look at, say, a contact record, and see all their assets, it would make it a little bit easier.
Anonymous avatar x80
Real User
ITSM Manager at a financial services firm with 1,001-5,000 employees
Dec 31 2017

What do you think of CA IT Asset Manager?

Primary Use Case ITSM management, tracking and reporting on ITSS. Understanding the ownership of IT assets.  So far the performance has been great. • Improvements to My Organization It enables us to make better business and financial decisions. • Valuable Features The capability of knowing where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle. • Room for Improvement I would like to see more control over audit trail features, where you can turn on and off fields.  More reporting capabilities. And I'd like to see end-of-life information on software products. Make it cheaper. • Use of Solution More than five years. • Stability Issues Stability is good. No issues. • Scalability Issues ...
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What is CA IT Asset Manager?

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Also known as
CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
CA IT Asset Manager customers

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia

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