CA IT Asset Manager Pros and Cons

CA IT Asset Manager Pros

VpPurcimc92b
VP Purcimilor Operations
Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment.
You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again.
You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance.
They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system.
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SvpOfITS026c
SVP Of IT Services at State Employees Credit Union
Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,
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Ahmed Issawi
System Architect ITSM application at Michigan State University
My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial.
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Find out what your peers are saying about CA (A Broadcom Company), Micro Focus, ServiceNow and others in IT Asset Management. Updated: October 2019.
371,639 professionals have used our research since 2012.
ITSmMana681f
ITSM Manager at a financial services firm with 1,001-5,000 employees
Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle.
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Herve Tisseau
Software Asset Manager at a financial services firm with 1,001-5,000 employees
Reduces software cost. Reduces the risk of software audits.
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ITGovern882e
IT Governance Manager at a financial services firm
It's easy to integrate with our system information.
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CA IT Asset Manager Cons

VpPurcimc92b
VP Purcimilor Operations
Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements.
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SvpOfITS026c
SVP Of IT Services at State Employees Credit Union
There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do.
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Ahmed Issawi
System Architect ITSM application at Michigan State University
I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management.
The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it.
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Find out what your peers are saying about CA (A Broadcom Company), Micro Focus, ServiceNow and others in IT Asset Management. Updated: October 2019.
371,639 professionals have used our research since 2012.
ITSmMana681f
ITSM Manager at a financial services firm with 1,001-5,000 employees
I would like to see more control over audit trail features, where you can turn on and off fields.
I'd like to see end-of-life information on software products.
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Herve Tisseau
Software Asset Manager at a financial services firm with 1,001-5,000 employees
It needs ​stronger rebooting components and the ability to develop our own software metrics.
CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response.
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ITGovern882e
IT Governance Manager at a financial services firm
Needs a stronger reporting component, and more integration with CA Client Automation.
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Find out what your peers are saying about CA (A Broadcom Company), Micro Focus, ServiceNow and others in IT Asset Management. Updated: October 2019.
371,639 professionals have used our research since 2012.
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