CA IT Asset Manager Reviews

Filter by:Reset all filters
industry
Filter Unavailable
Company Size
Filter Unavailable
Job Level
Filter Unavailable
rating
Filter Unavailable
Real User
VP Purcimilor Operations
Jan 01 2018

What is most valuable?

It's the ability to take software that's installed in our entire environment, and normalize the data, and then compare the information to what's in our catalog or software titles that we have built, based on how we purchase the software. In... more»

How has it helped my organization?

It's the ability to make sure that the software that you have installed in your environment is software that you're licensed to have installed. Also, the software you have, you can monitor for end of life. If you have software that is end of... more»

What needs improvement?

Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements.
Real User
SVP Of IT Services at State Employees Credit Union
Dec 06 2017

What is most valuable?

Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment, being able to match up our entitlements with deployment data, and then being able to produce compliance reports on... more»

How has it helped my organization?

It introduces automation, which alleviates a lot of our manual processes, and provides a central repository for our data.

What needs improvement?

We're new enough to it that we haven't really gotten to the stage where we're using it day to day. We're still putting data into it. We're not really managing our licensing, day to day, in the tool right now. We're just getting off the ground.
Find out what your peers are saying about CA Technologies, Micro Focus, ServiceNow and others in IT Asset Management.
291,145 professionals have used our research since 2012.
Real User
Systems Admin at a healthcare company with 1,001-5,000 employees
Jan 12 2017

What is most valuable?

The most valuable feature is the ability to know where everything in our organization is: "Hey, we're looking for this computer with this serial number." Okay, well, we can pull it up: “It's at this location. This person just logged on with... more»

How has it helped my organization?

It helps whenever we get audited; we know where things are. We deal with HIPAA a lot, so we need to know if we can't find a device, or it hasn't been turned on in a while; location of things; know the life cycle of things; when things need to... more»

What needs improvement?

I wish I had a great answer. I've made it work perfect for me. It integrates well with all the other CA products, so that's a really good one. So, we don't need that one. When you're building it, maybe some type of software overlay that gives... more»
Real User
System Architect ITSM application at Michigan State University
Jan 11 2018

How has it helped my organization?

My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial.

What needs improvement?

I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management. If somebody wants to take a look at, say, a contact record, and see all their assets, it would make it a little bit easier.
Real User
ITSM Manager at a financial services firm with 1,001-5,000 employees
Dec 31 2017

What do you think of CA IT Asset Manager?

Primary Use Case ITSM management, tracking and reporting on ITSS. Understanding the ownership of IT assets.  So far the performance has been great. • Improvements to My Organization It enables us to make better business and financial decisions. • Valuable Features The capability of knowing where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle. • Room for Improvement I would like to see more control over audit trail features, where you can turn on and off fields.  More reporting capabilities. And I'd like to see end-of-life information on software products. Make it cheaper. • Use of Solution More than five years. • Stability Issues Stability is good. No issues. • Scalability Issues ...
Real User
Sr Software Engineer at a insurance company with 1,001-5,000 employees
Nov 23 2016

What do you think of CA IT Asset Manager?

Valuable Features The most valuable features are asset assignment and reconciliation. • Improvements to My Organization This product has added value to our organization by our increased ability to track assets, status, and lifecycle as well as being able to monitor assets when they are active. • Room for Improvement The Gold Brick assignment access is only performed though the catalog. I would like to see this as a standalone feature in “unassign”. • Use of Solution We have used this product for seven years. • Stability Issues Accessing from roles can be effected adversely if searches are created and incorrectly assigned to roles. • Customer Service and Technical Support CA Support has really improved in the last few years. They have a great knowledge base and...
Real User
Software Asset Manager at a financial services firm with 1,001-5,000 employees
Jan 10 2018

What do you think of CA IT Asset Manager?

Primary Use Case We use two solutions. Client Automation for hardware and software discovery. And CA SAM for compliance. Between, we have a CA Interface and the difficulty is this interface is not integrated in the product. • Improvements to My Organization Reduces software cost. Reduces the risk of software audits. • Room for Improvement Stronger rebooting components and the ability to develop our own software metrics. • Stability Issues No problem. • Scalability Issues No problem. I upgrade this product one or two times per year. • Customer Service and Technical Support No problem for the first product, Client Automation. For the second product, CA SAM, it's not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's...
Real User
IT Governance Manager at a financial services firm
Dec 13 2017

What do you think of CA IT Asset Manager?

Primary Use Case Compliance. It's a good product. • Improvements to My Organization Gives better control over software and licenses and reduces risk from a software audit. • Valuable Features Very easy to use. It's easy to integrate with our system information. • Room for Improvement A stronger reporting component, and the ability to develop metric software. It also needs more integration with CA Client Automation. • Stability Issues It's stable. It's robust. • Scalability Issues We've been able to make many changes needed. • Customer Service and Technical Support Technical support is good. We'd rather not have to contact them, but they get back to us quickly. • Initial Setup Easy. • Other Solutions Considered IBM products. We chose CA...

Articles

User Assessments By Topic About CA IT Asset Manager

Find out what your peers are saying about CA Technologies, Micro Focus, ServiceNow and others in IT Asset Management.
291,145 professionals have used our research since 2012.

CA IT Asset Manager Questions

CA IT Asset Manager Projects By Members

CA IT Asset Manager Consultants

What is CA IT Asset Manager?

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Also known as
CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
CA IT Asset Manager customers

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia

BUYER'S GUIDE
Not sure which IT Asset Management solution is right for you?

Download our free IT Asset Management Report and find out what your peers are saying about CA Technologies, Micro Focus, ServiceNow, and more!

Sign Up with Email