We brought in a couple different vendors to do demos. We went to both vendors and provided a list of our requirements as an organization, what some of our struggles were. We gave questions to CA and the other vendors we were looking at. Then, based on those responses, we were able to say which tool fit our needs the best.

Once we narrowed it down to the top two, then Deloitte helped us do a scorecard.

We had a multitude of needs and wants. Needs first, then wants. Our needs were to effectively manage licensing; to be able to re-harvest software that's out there that's just sitting around. Also, the ability to automate the process of software assets.

I think a big thing we were looking for was the software catalog. The catalog within the CA tool seems to be one of the better ones in the industry, so that was a big selling point: how many titles it included, and the ability to get new titles added, and those are things that we've already experienced in our short time using it. There is some software that, maybe, we have some one-offs of, and we've been able to go to CA and say, "We need you to add this to the catalog." That's where a lot of our service desk support stuff has come from, adding new titles to the catalog.

We were all over the place with licensing, from the business user side, and information services. So, to provide us a single source of information was a big deal as well. We made this list, put it together, and then we evaluated the top two that we'd chosen. And, of the top two, CA scored, something like 93 or 94%, being able to provide everything that we wanted; everything we needed and wanted.

I wasn't involved in the decision to go with it. After we bought the product as an organization, they brought me in and I was handed it.

We looked for a product with good price and functionality. When we chose the CA product, it was the best product for all the tasks we had to do. We had to do a POC between different kinds of products. We challenged them. We looked at IBM TADD. CA SAM was the better product to cover all functionalities and to cover software asset management, and it was cheaper.

We looked at the HPE tool, and the CA tool whenever we were selecting a product.

We actually chose CA based on previous experience with using their software, and the team that supported that other software. We like how they come together and support their products.

We evaluated HP and ServiceNow before selecting this product.

IBM products. We chose CA because IBM was too difficult to use and install. Also, the software catalog was very poor at IBM. CA was more solid.