I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management. If somebody wants to take a look at, say, a contact record, and see all their assets, it would make it a little bit easier.

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CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus.

We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.

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We're new enough to it that we haven't really gotten to the stage where we're using it day to day. We're still putting data into it. We're not really managing our licensing, day to day, in the tool right now. We're just getting off the ground.

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• I would like to see more control over audit trail features, where you can turn on and off fields. 
• More reporting capabilities.
• And I'd like to see end-of-life information on software products.
• Make it cheaper.

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I wish I had a great answer. I've made it work perfect for me. It integrates well with all the other CA products, so that's a really good one. So, we don't need that one.

When you're building it, maybe some type of software overlay that gives you best cases for what you're trying to do. Maybe something like, "Hey, this is what we're using it for.” Maybe there's someone who's done this before: “Hey, maybe you should think about this." That would help.

Because, when I use it, I build it to our specifications, but I want to say, "OK, what are the other users using? What are they doing? How are they making it work for them?" That would be something that would be really good.

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The main new feature I'd like to see would be to have a single catalogue rather than one each for ITCM and SAM. CA SAM is only for compliance, but to realize the compliance we need to have an inventory product. So in the future it would be nice to have one product that does inventory and compliance – an integrated solution. With such a new functionality, we can complete many tasks, and one product reduces the complexity.

One additional improvement – the reporting aspect in SAM is poor; we need different reporting for different purposes – compliance reporting for executive management and the product teams. It’s not the same information for both teams.

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Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements.

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As I'm looking into financial reporting and audits, new features to help with this would be good.

Additionally, with cloud computing, our usage changes all the time, so a tool to configure costs would also be great.

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The Gold Brick assignment access is only performed though the catalog. I would like to see this as a standalone feature in “unassign”.

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Stronger rebooting components and the ability to develop our own software metrics.

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A stronger reporting component, and the ability to develop metric software. It also needs more integration with CA Client Automation.

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• Composite and complicated software to comprehend at start. Users have to integrate with each and every computer for inventory. • Very complex to setup with Human Resource, help desk, procurement, and supply chain systems. • Complexity of setup makes management and maintenance of these systems complex and protracted. View full review »

IT asset manager is very complex when integrated with other systems like HR, help desk, procurement and supply chain systems. This makes management and maintenance of these systems difficult and time consuming. View full review »

Complex software to understand the beginning. The client needs to setup with every computer for inventory. View full review »