CA OPS/MVS Event Management and Automation Reviews

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Greg Payne
Real User
Sr. Analyst/Technology Infrastructure at a energy/utilities company with 1,001-5,000 employees
Dec 30 2018

What is most valuable?

To me, the most valuable features are its ease-of-use and being able to clone some of what you've done with some of the rules. It makes it really easy to administer. I've had people tell me that it's one of the best automated systems… more»

How has it helped my organization?

One of the biggest advantages is the prevention of problems from getting more severe. If you know what's going on, and if there are things that you can do to automate your responses, it makes your life easier. I now get very few calls… more»

What needs improvement?

I just installed version 12.3, which actually already has a number of new features. It's going to make it easier for some of our new users. I'm old-school, I learned it the old way. I actually want to go back and implement it and start… more»

What's my experience with pricing, setup cost, and licensing?

The licensing structure and pricing are comparable to what we've been used to paying and maybe even better. Just the fact that we're getting an overall better product, better suited for what we want to do, makes it worth the money.

What other advice do I have?

For what it was produced for, it's an excellent product. It's done everything that we wanted to do with the product and more, which has been a really big help for us. It's made my job much easier. It's very sustainable and an extremely… more»
Real User
Infrastructure Engineer Manager at a financial services firm with 10,001+ employees
Jan 04 2018

What is most valuable?

The simplicity of it, as far as getting new people to use the tool. It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make… more»

How has it helped my organization?

It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it.

What needs improvement?

It does everything we need right now, I can't know of anything else we really need at the moment. If I really had to put my finger on anything, mainframe tools are pretty old as far as the pricing… more»

If you previously used a different solution, which one did you use and why did you switch?

The path we were going down was between IBM and CA, and we thought about which one we should go with. For us, the flexibility and scalability is what sold us on this.

What other advice do I have?

Our most important criterion when selecting a vendor is how closely do we partner with them, that is the biggest thing for us. What kind of attention do they give us when we have issues? We're… more»

Which other solutions did I evaluate?

Just IBM, in addition to CA.
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Daniel Khan
Real User
IT Director at McKesson
Jan 01 2018

What is most valuable?

It's very secure, because it's a legacy application. It allows a natural, organic encapsulation of data.

How has it helped my organization?

The benefit is that the ROI, since it's 35 years old, the ROI is coming back over and over and over. I don't think it improves the way our company functions. Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions. The people who support it… more»

What needs improvement?

Definitely having more web-based interface. Definitely be more mobile-open. More APIs, more open source to it.

What other advice do I have?

The most important criteria when selecting a vendor are depth of support, intelligence on the industries that we are in, and similarities of different organizations so we can leverage their data points to make sure that we have a streamlined approach on support going forward. I would look at the… more»
Connie Johnson
Real User
Operations Integration Specialist at TCF Financial Group
Jan 14 2018

What is most valuable?

I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me.

How has it helped my organization?

It watches the slug, the BDIs, and the other systems that we have. It alerts the operators when it is time to repair the communications and the IPLs.

What needs improvement?

I am not using all the stuff that I could use now, so I do not know. It is working very well for us. There is just so much in there that I am not utilizing, though I might not need to utilize. It is just not knowing everything in the… more»

What other advice do I have?

I would recommend the solution. It is a very friendly solution: Easy to upgrade and it is pretty self-contained. It does everything you need it to. Most important criteria when selecting a vendor: * Responsiveness of support. * Easy to… more»

Which other solutions did I evaluate?

I don't know which vendors that we were looking at. I was before my time at the company. I do believe we selected the solution because it was the most robust at the time and the easiest to maintain.
Leo Cadegan
Real User
Systems Programmer at a financial services firm with 1,001-5,000 employees
Jan 11 2018

What is most valuable?

* Simplicity of use * Reliability of the product * Scalability * The performance functionality The width and breadth of the options available that we do currently not use, but are available to us.

What needs improvement?

The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into. Though, it currently meets my needs perfectly the way it is. The GUI interface could be improved, but that is coming. They are working on that.

What other advice do I have?

Most important criteria when selecting a vendor: * Cost * Functionality * Cost of the business.

Which other solutions did I evaluate?

No.
Patrick Barrez
Real User
IT Team Manager at a financial services firm with 10,001+ employees
Jan 11 2018

What is most valuable?

The product is really a very good automation. It's around the Rolls-Royce products of the automation products that are around. It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome.

How has it helped my organization?

We have managed to avoid a lot of incidents with it. We can, in fact, with OPS/MVS cope with some incidents before they happen.

What needs improvement?

There is always room for improvement and new features, and we like new features, so if CA delivers them, we are happy to use them.

What other advice do I have?

Regarding important criteria when selecting a vendor, it's all together: It's the stability, it's the support. I also know some of the developer guys, and that's really an add-on if you know them, and you can talk to them straight here at CA World. It's definitely a 10 out of 10, because it's a very… more»
Richard Chow
Real User
Systems Programmer at a energy/utilities company with 5,001-10,000 employees
Dec 12 2017

What is most valuable?

To minimize the labor of responding to the required message. So, an automatic response is minimizing the labor work.

How has it helped my organization?

To reduce the number of repetitive motions required by a human to respond to the system. This automation automatically replies, so the benefit is to reduce repetition of work.

If you previously used a different solution, which one did you use and why did you switch?

Because sometimes the system has new messages. Every time we installed another new product, the message is different, so we would have to constantly upgrade, and follow up with the upgrade. That is how we knew that we needed this product.

What other advice do I have?

We really do need this product. We have the necessity now, because we have implemented for so long that we can't function without this product. Implement and write the script correctly from the beginning. Make sure and plan out ahead. Plan the project five, six, or seven years ahead, instead of just… more»
Michelle Browning
Real User
Systems Programmer at Regions Financial Corporation
Dec 13 2017

What is most valuable?

It brings up the jobs. We can schedule them into different groups, so we can bring up the base system first and then the applications just run on top of the that; then the jobs that aren't quite as important after that. We can enter special commands. It can go out and see messages as the job comes… more»

How has it helped my organization?

It does what it's supposed to do. What we need it to do is just bring our tasks up and bring them down, and in the right order.

What needs improvement?

Some of the commands are long. For example, to start a job, instead of just doing "s" plus space, to start a task, you have to type in "ssm", space, "sj", space, "job equals." That's how I do it. I use the commands. I know that you can go into a panel and kick things off in a different way. Maybe… more»

What other advice do I have?

It works well.
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CA OPS/MVS Event Management and Automation Questions

What is CA OPS/MVS Event Management and Automation?

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.
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Unicenter CA-OPS/MVS Event Management and Automation
CA OPS/MVS Event Management and Automation customers
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