CA Performance Management Reviews

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Real User
Manager Network Operations at a energy/utilities company with 1,001-5,000 employees
Dec 27 2017

What is most valuable?

The out-of-the-box dashboards, in terms of being able to visualize performance data in ways that we haven't in the past. As opposed to lines of threshold alerts or indications of degradation, we're seeing from a graphical perspective this... more»

How has it helped my organization?

The one thing it has helped us with, we're not in a completely predictive state at this point. Everybody wants to get to predictive now - analytics - and be able to stop the problems before they happen. What I will say is that we have been... more»

What needs improvement?

I'm still working on consuming all the features that I have today, so ask me this again in a year. I would say right now, we're in the midst of adaptation and adoption with this tool, so everyday it seems like there's something new I'm... more»
Real User
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees
Dec 27 2017

What is most valuable?

Its ability to probe the POLAR Network and tell us about a device. That is the most valuable. It is important we are able to alert based on what we find. It has become useful, because we can interact it with another tool, like Splunk, to... more»

How has it helped my organization?

Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on. That little component has created significant improvement for us that we were able to put in place. There is another... more»

What needs improvement?

Since the direction is more cloud-oriented, I would like to see what modules or functions they are putting out there to say, "Hey, this is what we are doing to monitor your cloud or help monitor that issue." As we move more towards the cloud,... more»
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Real User
Infrastructure Services Engineer Sr, Enterprise Network at a insurance company
Nov 06 2017

What is most valuable?

The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass, for performance. CAPC is good for developing reports around those multiple data sources and giving... more»

How has it helped my organization?

In the past we've had multiple monitoring tools and products being used simultaneously. The goal of the product - and we're still working on eliminating some of the overlap that the other products have - is to allow us to have a single... more»

What needs improvement?

Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under. I would say for the... more»
Real User
Manager at a insurance company with 10,001+ employees
Apr 30 2017

What is most valuable?

It's a pretty complex product. There are a lot of parts to it. The biggest selling point is putting the power of creating dashboards and reports into end users' hands. They can create views that are most pertinent to them. That's been the big... more»

How has it helped my organization?

From a business standpoint, it's hard to quantify. It's been used in the capacity planning process, as far as our network infrastructure goes. We've been able to utilize data that's been collected by the tool to more accurately predict usages.

What needs improvement?

The one area where I think it could be improved is the reporting capability. The dashboard features are very function rich, but the reporting feature is probably not as rich as we'd like it to be. There are some limitations in using it. For... more»
Real User
Senior Systems Engineer
Jan 31 2018

What is most valuable?

It is very easy to add devices; just be aware that it requires SNMP to be enabled. It is very easy to use because most of the administrative tasks through the UI are documented. If I have any doubt, I can just go to the CS support. In the UI itself, you have a lot of helpful information on each administrative task, such as adding a special profile, conferring... more»

What needs improvement?

It would be helpful if CA provided online training for its customers. Whenever a release happens, the latest version, we have meetings with CA meeting and they explain the latest features and enhancements, which is really helpful. But then I'm training my internal support on our tool, if there were any training that CA provided directly, online, that would be good.
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What is CA Performance Management?

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

CA Performance Management customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AGĀ 

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