CA Performance Management Benefits

Travis Blablack
Manager Network Operations at a energy/utilities company with 10,001+ employees
The one thing it has helped us with, we're not in a completely predictive state at this point. Everybody wants to get to predictive now - analytics - and be able to stop the problems before they happen. What I will say is that we have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary. View full review »
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees
Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on. That little component has created significant improvement for us that we were able to put in place. There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away. It was actually an added benefit to the tool for us. View full review »
Network Specialist
One of the ways this product has improved things would be disk space. Since it is monitoring a lot of our infrastructure, I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization. I can let them know that there is not a problem now, but there will be in the near future and that if you run out of drive on your root drive for your OS, bad things happen. It's not a pretty picture, when that kind of thing happens, to recover from. Running that report showing which servers and file systems are almost to the critical level is a good, proactive use. Also, the ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels - things of that nature - are all very intuitive. When I give someone access to the system, the learning curve is pretty short and they very quickly start to discover how easily, with a few clicks, they can get to what they're looking at and understand how the system works with minimal effort, unlike some other systems where you would need some training to know what you're looking at. View full review »
Senior Consultant at a tech services company with 10,001+ employees
The first-line operators, who are sitting in front of the monitoring consoles can easily see if a problem is related to a customer location or to the complete customer network. It's very easy to see because you have the top-20 views of metrics. It can highlight where the problem is. It's very easy for them to see. Also, the capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted. View full review »
Infrastructure Services Engineer Sr, Enterprise Network at a insurance company
In the past we've had multiple monitoring tools and products being used simultaneously. The goal of the product - and we're still working on eliminating some of the overlap that the other products have - is to allow us to have a single monitoring system, or as close to a single monitoring system as possible on network performance. That way, the network engineers don't have so many places to look for performance data. Prior to using the CA tool suite, we probably had - and I would hate to say this - but we probably had a hundred monitoring tools. View full review »
Jeremiah Dinardo
Network Engineer at Wells Fargo
It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you. It does not really affect how the company functions, but it gives us insight into performance slow downs, and if we need more bandwidth and more larger, heavy-duty equipment. View full review »
Distinguished Engineer at a tech vendor with 10,001+ employees
The benefit is bringing all the performance-related data and gathering of our environment with the customer's environment together. Therefore, we can analyze it over all the tenants and the tenants can also analyze the performance data by themselves. View full review »
Infrastructure Services Engineer Sr, Enterprise Network at a insurance company
The network teams have transitioned to becoming proactive in responding to network performance issues, rather than being just reactive to outages. View full review »
Team Lead at a insurance company with 10,001+ employees
When devices are having performance issues, it proactively build dashboards, which allow us to go and do health checks, and resolve problems before they become an issue. View full review »
Consultant at a tech vendor with 11-50 employees
We used eHealth beforehand, so the improvement was mainly within the GUI. View full review »
Consultant Engineer at a healthcare company with 10,001+ employees
It gives multiple groups the ability to view dashboards and quickly obtain data about historical performance of network gear, with near real-time data. View full review »

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