CA Performance Management Reviews

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Real User
Network Specialist
Jul 23 2018

What is most valuable?

The metrics that it's able to track and that it's able to trend, Keep in mind, because we have not updated, it's to the point where I've got to build a complete separate system with the latest… more»

How has it helped my organization?

One of the ways this product has improved things would be disk space. Since it is monitoring a lot of our infrastructure, I can get it to run a report showing, for instance, what root drives are in… more»

What needs improvement?

This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now. I don't know what… more»

What's my experience with pricing, setup cost, and licensing?

I believe the product's pricing is a good value at this point. We're currently trying to internally evaluate everything that we use. It's moot in that it falls under the same umbrella that Spectrum… more»

Which solution did I use previously and why did I switch?

We did not have anything previously, except maybe something along the lines of the free MRTG. But previous to that, we were on a Unix-based system. The biggest thing is trying to tie them all into a… more»

What other advice do I have?

I would give Performance Management an eight out of 10, and I might even move that to a nine after I've had a chance to upgrade it to the two or more years' worth of features that have probably been… more»
Consultant
Senior Consultant at a tech services company with 10,001+ employees
Dec 12 2018

What is most valuable?

For us, the multi-tenancy is very important, of course. The scalability is also important because we have customers in the system with only a small number of devices, say, 50, but we also have… more»

How has it helped my organization?

The first-line operators, who are sitting in front of the monitoring consoles can easily see if a problem is related to a customer location or to the complete customer network. It's very easy to see… more»

What needs improvement?

Every product has room for improvement. It could be a little easier to integrate new metrics.

What's my experience with pricing, setup cost, and licensing?

I like the licensing model because it's device-based. It makes it easier for us, as a managed service provider, to bill our customers. We are paid per device and the license per device makes it easy… more»

Which solution did I use previously and why did I switch?

Before this solution, CA didn't have an equivalent solution and we used open-source solutions. But the capabilities weren't there in the open-source solutions. With this solution, we reduced about 15… more»

What other advice do I have?

You have to think about what you want to capture. You can capture a lot of things, but you have to make sure you capture only the things you need. We have had situations where a customer has said, "We… more»
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Real User
Senior Systems Engineer
Jan 31 2018

What is most valuable?

It is very easy to add devices; just be aware that it requires SNMP to be enabled. It is very easy to use because most of the administrative tasks through the UI are documented. If I have any doubt, I can just go to the CS support. In the UI itself, you have a lot of helpful information on each… more»

What needs improvement?

It would be helpful if CA provided online training for its customers. Whenever a release happens, the latest version, we have meetings with CA meeting and they explain the latest features and enhancements, which is really helpful. But then I'm training my internal support on our tool, if there were… more»

Which solution did I use previously and why did I switch?

I wasn't involved in any decision on that. But it's all based on management's decision.

What other advice do I have?

If I were to talk to others who are considering this product, I would explain the features, that it's easy to use, and its scalability, stability, and about the capacity it has. I would also tell them that CA is upgrading the versions to stay current in the market, that is done very frequently… more»
Consultant
ITSM consultant at a tech services company
Jun 25 2019

What is most valuable?

One feature I like about CA Performance Management is the certification of the devices. This solution is very functional, but it's not suitable for medium and small customers, which is the case in most of the markets in Europe. There are a few huge customers, but most of them are taken directly by… more»

How has it helped my organization?

The CA Performance Management solution wasn't suitable for our small company and it was not easy to install. The requirements you need to install it are really high and many customers are complaining about it. After using it for a while, we've decided not to continue using it and moved to a… more»

What needs improvement?

It is a very good tool but I don't think it is suitable for the European market right now. Huge customers might benefit from using it as most of their customers are directly managed by the vendor and not by partners or freelancers. An improvement would be to reduce the footprint of the installation… more»

What other advice do I have?

CA Performance Management is a solution with different models but the requirements for the basics that you need to install it, are huge. This is not a good solution for small or medium-sized customers. I rate this product a six out of ten.
Josh Bovee
Real User
Senior Network Engineer at Jack Henry & Associates
Feb 02 2018

What is most valuable?

Probably the most valuable feature is the integration that the tool provides for us. We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device.

Which solution did I use previously and why did I switch?

Previously we were using multiple products, multiple individual point solutions, and it was getting to the point where it was really difficult to maintain every one of those individual products. That's the reason we looked at Performance Management, because it gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts… more»

What other advice do I have?

At this point I would give it an eight out of 10, but that's only because I know of a lot of really cool new stuff that's coming down the line, that's not available yet. So that number is subject to change.
Real User
Distinguished Engineer at a tech vendor with 10,001+ employees
Feb 06 2018

What is most valuable?

It is the gathering of the whole performance data in our environment and our network environment, for us and our customers. Also, a multi-tendency insight, SCN, and Cisco ACI implementation, which we need very urgently.

How has it helped my organization?

The benefit is bringing all the performance-related data and gathering of our environment with the customer's environment together. Therefore, we can analyze it over all the tenants and the tenants can also analyze the performance data by… more»

What needs improvement?

What we want to see: * More integration inside of Spectrum and integration of role-based access. * Our admins must be able, not only, to analyze the data, but combine the data. * Admins must be in a role-based administration feature. * That… more»

What other advice do I have?

I would say a seven to eight out of 10, because it needs role-based administration. They ceased integrations. That is why I say a seven to eight.

Which other solutions did I evaluate?

On our side, it depends on the customers' needs. We test on one customer to be honest, as a solution. However, we are thinking pricing, scaling, and so on. Also, to use PM for all other customers.
Real User
Infrastructure Services Engineer Sr, Enterprise Network at a insurance company
Jan 31 2018

What is most valuable?

CA PM is the single pane of glass, providing consolidated views for all of the CA tool sets, for viewing all reports.

How has it helped my organization?

The network teams have transitioned to becoming proactive in responding to network performance issues, rather than being just reactive to outages.

What needs improvement?

CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when… more»

What's my experience with pricing, setup cost, and licensing?

I have no experiencing with pricing.

Which solution did I use previously and why did I switch?

NetQoS was acquired by CA.

What other advice do I have?

Instrumentation could take some time, depending how much reporting customization you plan to employ.

Which other solutions did I evaluate?

Netcool, Solarwinds.
Reseller
Consultant at a tech vendor with 11-50 employees
Apr 05 2018

What is most valuable?

* Dashboards - They look nice and fancy and are pretty impressive. * Alerting - This helps the admin save time. It's not only interesting to know if routers and switches are up or down at the moment, but also when a specific interface is… more»

How has it helped my organization?

We used eHealth beforehand, so the improvement was mainly within the GUI.

What needs improvement?

The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data.

Which solution did I use previously and why did I switch?

Yes, CA eHealth. We switched because eHealth went EOL.

What other advice do I have?

My advice would be start today. The tool is great and is pretty flexible, also for integration in other tools using OpenAPI. I rate it at nine out of 10. It's pretty good in doing the things needed, but there are some small pitfalls which… more»
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CA Performance Management Questions

What is CA Performance Management?

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

CA Performance Management customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 

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