CA Performance Management Reviews

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Travis Blablack
Real User
Manager Network Operations at a energy/utilities company with 10,001+ employees
Dec 27 2017

What is most valuable?

The out-of-the-box dashboards, in terms of being able to visualize performance data in ways that we haven't in the past. As opposed to lines of threshold alerts or indications of degradation, we're… more»

How has it helped my organization?

The one thing it has helped us with, we're not in a completely predictive state at this point. Everybody wants to get to predictive now - analytics - and be able to stop the problems before they… more»

What needs improvement?

I'm still working on consuming all the features that I have today, so ask me this again in a year. I would say right now, we're in the midst of adaptation and adoption with this tool, so everyday it… more»

If you previously used a different solution, which one did you use and why did you switch?

Lifecycle came into that. We had an old tool. It was either refresh and get new hardware, update to the current version, or look at alternatives, and other solutions that were in the market. So we… more»

What other advice do I have?

In terms of criteria when selecting a vendor, for us, one of the most important is our partnership and their strategic outlook. A tool's a tool. You can buy a hammer that looks like a little different… more»

Which other solutions did I evaluate?

There were several.We had the IBM product, we had SolarWinds, and we had CA in our environment as well. So we evaluated all of these tools relative to the requirements from our 24/7 operations and for… more»
Real User
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees
Dec 27 2017

What is most valuable?

Its ability to probe the POLAR Network and tell us about a device. That is the most valuable. It is important we are able to alert based on what we find. It has become useful, because we can interact it with another tool, like Splunk, to… more»

How has it helped my organization?

Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on. That little component has created significant improvement for us that we were able to put in place. There is another… more»

What needs improvement?

Since the direction is more cloud-oriented, I would like to see what modules or functions they are putting out there to say, "Hey, this is what we are doing to monitor your cloud or help monitor that issue." As we move more towards the… more»

What other advice do I have?

Kick the tires and get under the hood. Provide your use cases upfront, and tell them exactly what you need. Once you do that, it is fine. They will provide you with what you want, and meet your criteria. Lay out everything that you need… more»

Which other solutions did I evaluate?

We looked at SolarWinds. We looked Riverbed. I think we just looked at CA. We did not go looking at a lot of them. CA also came to us, because we had someone working on the other side to say, "Hey, we already had them in-house, take a look… more»
Find out what your peers are saying about CA (A Broadcom Company), SevOne, SolarWinds and others in IT Infrastructure Monitoring. Updated: October 2019.
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Real User
Network Specialist
Jul 23 2018

What is most valuable?

The metrics that it's able to track and that it's able to trend, Keep in mind, because we have not updated, it's to the point where I've got to build a complete separate system with the latest… more»

How has it helped my organization?

One of the ways this product has improved things would be disk space. Since it is monitoring a lot of our infrastructure, I can get it to run a report showing, for instance, what root drives are in… more»

What needs improvement?

This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now. I don't know what… more»

What's my experience with pricing, setup cost, and licensing?

I believe the product's pricing is a good value at this point. We're currently trying to internally evaluate everything that we use. It's moot in that it falls under the same umbrella that Spectrum… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not have anything previously, except maybe something along the lines of the free MRTG. But previous to that, we were on a Unix-based system. The biggest thing is trying to tie them all into a… more»

What other advice do I have?

I would give Performance Management an eight out of 10, and I might even move that to a nine after I've had a chance to upgrade it to the two or more years' worth of features that have probably been… more»
Consultant
Senior Consultant at a tech services company with 10,001+ employees
Dec 12 2018

What is most valuable?

For us, the multi-tenancy is very important, of course. The scalability is also important because we have customers in the system with only a small number of devices, say, 50, but we also have… more»

How has it helped my organization?

The first-line operators, who are sitting in front of the monitoring consoles can easily see if a problem is related to a customer location or to the complete customer network. It's very easy to see… more»

What needs improvement?

Every product has room for improvement. It could be a little easier to integrate new metrics.

What's my experience with pricing, setup cost, and licensing?

I like the licensing model because it's device-based. It makes it easier for us, as a managed service provider, to bill our customers. We are paid per device and the license per device makes it easy… more»

If you previously used a different solution, which one did you use and why did you switch?

Before this solution, CA didn't have an equivalent solution and we used open-source solutions. But the capabilities weren't there in the open-source solutions. With this solution, we reduced about 15… more»

What other advice do I have?

You have to think about what you want to capture. You can capture a lot of things, but you have to make sure you capture only the things you need. We have had situations where a customer has said, "We… more»
Real User
Infrastructure Services Engineer Sr, Enterprise Network at a insurance company
Nov 06 2017

What is most valuable?

The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass, for performance. CAPC is good for developing reports… more»

How has it helped my organization?

In the past we've had multiple monitoring tools and products being used simultaneously. The goal of the product - and we're still working on eliminating some of the overlap that the other products… more»

What needs improvement?

Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the… more»

If you previously used a different solution, which one did you use and why did you switch?

We switched because there were multiple other solutions, and we were already using CA Spectrum, so the natural progression was to go to CA and use their performance management tool, also known as… more»

What other advice do I have?

On the positive, if you can rely on the out-of-the-box reports, it should be a fairly straightforward deployment. If you're looking at instrumenting your own views and stuff, it gets more complex the… more»

Which other solutions did I evaluate?

I was not on board at the time that they were doing of the selection of this tool set, with Anthem. I'm aware that they were also looking at NetCool as another option, and I am not sure why CA was… more»
Real User
Senior Systems Engineer
Jan 31 2018

What is most valuable?

It is very easy to add devices; just be aware that it requires SNMP to be enabled. It is very easy to use because most of the administrative tasks through the UI are documented. If I have any doubt, I can just go to the CS support. In the UI itself, you have a lot of helpful information on each… more»

What needs improvement?

It would be helpful if CA provided online training for its customers. Whenever a release happens, the latest version, we have meetings with CA meeting and they explain the latest features and enhancements, which is really helpful. But then I'm training my internal support on our tool, if there were… more»

If you previously used a different solution, which one did you use and why did you switch?

I wasn't involved in any decision on that. But it's all based on management's decision.

What other advice do I have?

If I were to talk to others who are considering this product, I would explain the features, that it's easy to use, and its scalability, stability, and about the capacity it has. I would also tell them that CA is upgrading the versions to stay current in the market, that is done very frequently… more»
Jeremiah Dinardo
Real User
Network Engineer at Wells Fargo
Dec 27 2017

What is most valuable?

The integration with NetFlow, the NFA solution, so we can have our flow forensics paired with the SNMP polling performance metrics on the same page. Everybody throws around single pane of glass, but… more»

How has it helped my organization?

It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you. It does not really affect how the company… more»

What needs improvement?

* Global synchronization errors. Sometimes it just does not finish in time due to the load. * When it goes through discovery, or whatever it is doing on the back-end that slows it down, sometimes we… more»

What's my experience with pricing, setup cost, and licensing?

We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. The infrastructure investment that you have to put into… more»

What other advice do I have?

Most important criteria when selecting a vendor: For Wells Fargo, it is being able to handle the size and scalability. Most vendors out there cannot for large enterprises, because we are pretty much a… more»

Which other solutions did I evaluate?

We looked at InfoVista. We already have InfoVista at the bank, so we looked at them, but their solution just was not viable for us.
Consultant
ITSM consultant at a tech services company
Jun 25 2019

What is most valuable?

One feature I like about CA Performance Management is the certification of the devices. This solution is very functional, but it's not suitable for medium and small customers, which is the case in most of the markets in Europe. There are a few huge customers, but most of them are taken directly by… more»

How has it helped my organization?

The CA Performance Management solution wasn't suitable for our small company and it was not easy to install. The requirements you need to install it are really high and many customers are complaining about it. After using it for a while, we've decided not to continue using it and moved to a… more»

What needs improvement?

It is a very good tool but I don't think it is suitable for the European market right now. Huge customers might benefit from using it as most of their customers are directly managed by the vendor and not by partners or freelancers. An improvement would be to reduce the footprint of the installation… more»

What other advice do I have?

CA Performance Management is a solution with different models but the requirements for the basics that you need to install it, are huge. This is not a good solution for small or medium-sized customers. I rate this product a six out of ten.
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Find out what your peers are saying about CA (A Broadcom Company), SevOne, SolarWinds and others in IT Infrastructure Monitoring. Updated: October 2019.
370,655 professionals have used our research since 2012.

CA Performance Management Questions

What is CA Performance Management?

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

CA Performance Management customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 

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