CA Performance Management Reviews

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Real User
Manager Network Operations at a energy/utilities company with 10,001+ employees
Dec 27 2017

What is most valuable?

The out-of-the-box dashboards, in terms of being able to visualize performance data in ways that we haven't in the past. As opposed to lines of threshold alerts or indications of degradation, we're seeing from a graphical perspective this... more»

How has it helped my organization?

The one thing it has helped us with, we're not in a completely predictive state at this point. Everybody wants to get to predictive now - analytics - and be able to stop the problems before they happen. What I will say is that we have been... more»

What needs improvement?

I'm still working on consuming all the features that I have today, so ask me this again in a year. I would say right now, we're in the midst of adaptation and adoption with this tool, so everyday it seems like there's something new I'm... more»
Real User
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees
Dec 27 2017

What is most valuable?

Its ability to probe the POLAR Network and tell us about a device. That is the most valuable. It is important we are able to alert based on what we find. It has become useful, because we can interact it with another tool, like Splunk, to... more»

How has it helped my organization?

Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on. That little component has created significant improvement for us that we were able to put in place. There is another... more»

What needs improvement?

Since the direction is more cloud-oriented, I would like to see what modules or functions they are putting out there to say, "Hey, this is what we are doing to monitor your cloud or help monitor that issue." As we move more towards the cloud,... more»
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Real User
Network Specialist
Jul 23 2018

What is most valuable?

The metrics that it's able to track and that it's able to trend, Keep in mind, because we have not updated, it's to the point where I've got to build a complete separate system with the latest version, and then map over all the users and... more»

How has it helped my organization?

One of the ways this product has improved things would be disk space. Since it is monitoring a lot of our infrastructure, I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full,... more»

What needs improvement?

This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now. I don't know what the latest version has, all the nice, new... more»
Real User
Infrastructure Services Engineer Sr, Enterprise Network at a insurance company
Nov 06 2017

What is most valuable?

The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass, for performance. CAPC is good for developing reports around those multiple data sources and giving... more»

How has it helped my organization?

In the past we've had multiple monitoring tools and products being used simultaneously. The goal of the product - and we're still working on eliminating some of the overlap that the other products have - is to allow us to have a single... more»

What needs improvement?

Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under. I would say for the... more»
Real User
Manager at a insurance company with 10,001+ employees
Apr 30 2017

What is most valuable?

It's a pretty complex product. There are a lot of parts to it. The biggest selling point is putting the power of creating dashboards and reports into end users' hands. They can create views that are most pertinent to them. That's been the big... more»

How has it helped my organization?

From a business standpoint, it's hard to quantify. It's been used in the capacity planning process, as far as our network infrastructure goes. We've been able to utilize data that's been collected by the tool to more accurately predict usages.

What needs improvement?

The one area where I think it could be improved is the reporting capability. The dashboard features are very function rich, but the reporting feature is probably not as rich as we'd like it to be. There are some limitations in using it. For... more»
Real User
Senior Systems Engineer
Jan 31 2018

What is most valuable?

It is very easy to add devices; just be aware that it requires SNMP to be enabled. It is very easy to use because most of the administrative tasks through the UI are documented. If I have any doubt, I can just go to the CS support. In the UI itself, you have a lot of helpful information on each administrative task, such as adding a special profile, conferring... more»

What needs improvement?

It would be helpful if CA provided online training for its customers. Whenever a release happens, the latest version, we have meetings with CA meeting and they explain the latest features and enhancements, which is really helpful. But then I'm training my internal support on our tool, if there were any training that CA provided directly, online, that would be good.
Real User
Network Engineer at Wells Fargo
Dec 27 2017

What is most valuable?

The integration with NetFlow, the NFA solution, so we can have our flow forensics paired with the SNMP polling performance metrics on the same page. Everybody throws around single pane of glass, but this is really the benefit that we see from... more»

How has it helped my organization?

It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you. It does not really affect how the company functions, but it gives us insight into... more»

What needs improvement?

* Global synchronization errors. Sometimes it just does not finish in time due to the load. * When it goes through discovery, or whatever it is doing on the back-end that slows it down, sometimes we get some failures with it. * On the NFA... more»
Real User
Network Admin at Jack Henry and associats
Dec 01 2016

What is most valuable?

It allows us to have a quick, upfront view of our multiple data centers. We have multiple connections to hundreds of customers; and it provides us with a quick dashboard look at issues we might be having; bottlenecks we might be having; and... more»

How has it helped my organization?

It makes things faster when we have our network operations center. They can look at their dashboards that we've created for them, and they can see problems immediately. We can catch a problem before it really starts impacting the customer. It... more»

What needs improvement?

What's missing is stuff that they're already putting on the roadmap: the quick dashboards that they're building; the ability to create dashboard quickly; for example, with ADA and NFA, has been pretty amazing. They are starting to support... more»
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What is CA Performance Management?

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

CA Performance Management customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AGĀ 

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