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User Assessments By Topic About CA Service Operations Insight

Find out what your peers are saying about CA Technologies, Salesforce, Vlocity and others in CRM. Updated: May 2019.
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What is CA Service Operations Insight?

CA Service Operations Insight is comprehensive service management software designed to help IT and engineering manage the quality and availability of online services more effectively. This solution helps make your operations less of a technology silo-monitoring team and more business-aligned. CA Service Operations Insight is a customer relationship management system that provides a holistic visualization of the components across technology domains that deliver services to your customers by correlating data from a wide variety of CA and multi-vendor monitoring tools. By moving beyond traditional business service management solutions, our service management software helps you pinpoint what could be threatening to your service delivery. Through cross-domain IT operations analytics, this next-generation customer relationship management system helps your operations staff take specific actions appropriate to your business priorities.

Also known as
CA SOI
CA Service Operations Insight customers

Lexmark, HCL Technologies, Banese

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