CA Service Virtualization Reviews

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Real User
Engineer Manager at a construction company with 501-1,000 employees
Nov 30 2017

What is most valuable?

The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing.

How has it helped my organization?

I think it definitely helps us reduce time to market, and in terms of dollar savings it helps us quite a bit. There are many testing applications that reach out to third-party vendors where every… more»

What needs improvement?

One major feature I would like to see is on the user administration part. Right now, anybody can access any of the folders and any of the projects. If they could bring in someone amount of user… more»

If you previously used a different solution, which one did you use and why did you switch?

We were on the lookout for a service virtualization tool.

What other advice do I have?

When selecting a vendor, our criteria, what we are looking for are * easy to use tools * a good feature set * and then awesome support. I would say it's an eight out of 10. Eight because it has so… more»

Which other solutions did I evaluate?

We did look at a couple of tools in the market. We did a PoC on DevTest. Back then it was called Lisa. Everything went well, so that's how we ended up getting into DevTest. We didn't do a POC on the… more»
Sreejan Janardhanan
Real User
System Architect at a tech services company with 10,001+ employees
Dec 11 2017

What is most valuable?

* Flexibility * Ease of use * How much easier or faster we can actually make something happen.

How has it helped my organization?

It is easy to use, has a faster time to market, and provides flexibility. On our customer side, we have actually done a lot with this particular tool. It has helped a lot of teams to accelerate their testing and development, and saved a lot… more»

What needs improvement?

* The enterprise catalog. Usually what happens is once you have a set of virtual services, then you go to an enterprise. So, people would like to see what is already virtualized and how can they take advantage of it. Right now, it is… more»

What other advice do I have?

It does what it promises. I would definitely recommend to take a look at this solution, because of the ease of it.

Which other solutions did I evaluate?

We actually did PoCs with other tools, then came up with the pros and cons. This was the product that checked the most boxes.
Find out what your peers are saying about CA (A Broadcom Company), Parasoft, Micro Focus and others in Service Virtualization. Updated: October 2019.
371,062 professionals have used our research since 2012.
Real User
Test Manager - DevOps at a maritime company with 5,001-10,000 employees
Apr 15 2019

What is most valuable?

The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET. This is important because whenever the tool is limited you can extend it by writing your own… more»

How has it helped my organization?

It hasn't matured enough yet to provide good prospects; we are still in the process of implementation. I can't tell you if anything in the process has improved or not, but the objective is to use this… more»

What needs improvement?

CA Service Virtualization has its pros and cons. It's a strong framework and the feedback is good, however when it comes to acting as a test tool some improvements are required. UI should be more user… more»

If you previously used a different solution, which one did you use and why did you switch?

When we started API and vacant testing, we needed a tool to support it. We did some research in the market and this solution has most of our requirements: it's stable, feature rich, and has many years… more»

What other advice do I have?

I would give CA an eight out of ten. It could be a ten on service virtualization, but it's definitely a 6 or 7 in the application testing area. These two are combined into one product (CA DevTest), so… more»

Which other solutions did I evaluate?

There were four vendors on the short list: * CA Service Virtualization * SOAtest by Parasoft * Green Hat (now Rational Integration Tester) by IBM. * ReadiAPI by SmartBear We chose CA as it fulfilled… more»
JasonJobe
Real User
Solutions Architect at ProKarma
Jan 11 2018

What is most valuable?

A couple of the most valuable features, to me, are the fact that you can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then… more»

How has it helped my organization?

It allows you to have a bunch of manual testers who can easily use the tool set, as well as hardcore devs or SDETs who know how to code. They can also use the tool set. And, on the virtualization side, it really kind of helps you save… more»

What needs improvement?

I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go… more»

If you previously used a different solution, which one did you use and why did you switch?

I wasn't using any previous solution. When I came to T-Mobile, SV was a fairly new tool at T-Mobile. So, we didn't have any other previous solution. We used this one, and none of the other solutions that have been out there have been… more»

What other advice do I have?

I give it between an eight and a nine out of 10. I don't ever really give 10s, because I always think that things can be improved, so it's a great product.
Real User
Manager, Testing & Quality Assurance with 10,001+ employees
Jan 14 2018

What is most valuable?

To us, right now, it is going to be reducing the capacity limitation on mainframe, because we are highly dependent on mainframe capacity which is not easily available to us.

How has it helped my organization?

It helps us with work/life balance. If we didn't have that CA Service Virtualization, we would have to run our performance tests during the night, because that's when the mainframe is least used. For… more»

What needs improvement?

Regarding additional features for future releases, that is something we'll come to know when we start using it at full scale. But so far, we're pretty content with what has been offered. In terms of… more»

If you previously used a different solution, which one did you use and why did you switch?

We made the move because of a constraint that we have today. It's a constraint with mainframe capacity and availability. This is basically an opportunity for us to remove that constraint and that's… more»

What other advice do I have?

When selecting a vendor what's important to us is * a relationship with the vendor * their response to us in a timely manner and * especially, their being established, having proven their solution… more»

Which other solutions did I evaluate?

We evaluated other options, I'd say lightly, very lightly, because we have used CA within our company from a while. We know that they are the market leader, we know there are probably not many… more»
Real User
Senior Product Manager at a financial services firm with 1,001-5,000 employees
Jan 10 2018

What is most valuable?

It performs as advertised. We had a number of back-end services that were not available during testing times. What this had allowed us to do is get our early life testing done while those services are… more»

How has it helped my organization?

Unit testing or early life testing did not have to be stopped or delayed because those services were not available. So, they can continue testing using this capability, whether those services are… more»

What needs improvement?

We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog.

If you previously used a different solution, which one did you use and why did you switch?

We bought Service Virtualization because we are in a DevOps journey. If you are in need of services that are not available, you need to have a solution.

What other advice do I have?

You have to go check this tool out. The innovation is amazing. CA has continued to add to services that it supports, the transports that it supports, and has built all of the enterprise capabilities… more»

Which other solutions did I evaluate?

We did do a bake-off. We looked at three tools and CA was the best. Therefore, CA/ITKO was the choice.
Françoise Dough
Real User
Senior Software Architecht at a software R&D company with 51-200 employees
Sep 17 2019

What is most valuable?

The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature. It was critical for us to prevent possible elements from "unnecessarily" breaking the pipeline. If I'm pushing a particular web service through the… more»

How has it helped my organization?

In short, we are able to save a lot of valuable time. Testers and developers no longer complain about not having access to dependent services. We don't have to share/reserve resources or worry about our development being blocked by unavailable services.

What needs improvement?

The workstation component has a very out-dated UI and is in dire need of a facelift. There are too many fragmented web components that could easily and logically be merged. For example, Service Catalog, Enterprise Dashboard, Portal, and Identity and Access Manager are all separate web applications… more»

If you previously used a different solution, which one did you use and why did you switch?

I used HPE SV before. It was very user-friendly but cannot be compared with CA DevTest, as it lacks a lot of the important features.
Venkat Narayanswamy
Real User
Director Solutions Architect at a comms service provider with 10,001+ employees
Feb 06 2018

What is most valuable?

The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market.

What needs improvement?

As far as the next version of it is concerned, probably some additional lightweight, portable elements. For instance, we would like to not have to rely on deploying things to a server, be able to carry it and make it more portable (maybe through the mobile devices), etc. Some of the mobility aspects… more»

If you previously used a different solution, which one did you use and why did you switch?

We actually stumbled upon it both in terms of good luck and prior experience. Prior experience, not from our perspective, but from one of our VPs, who happen to work at CA before he came to our organization. Combined with a need from us to not invest in additional development environments for some… more»

What other advice do I have?

I would definitely rate it as a nine. Simply because I think any product obviously has some inherent flaws in it. That is the reason why they are upgraded. It would be foolish to say it is a 10 right off the bat.
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User Assessments By Topic About CA Service Virtualization

Find out what your peers are saying about CA (A Broadcom Company), Parasoft, Micro Focus and others in Service Virtualization. Updated: October 2019.
371,062 professionals have used our research since 2012.

CA Service Virtualization Questions

What is CA Service Virtualization?

CA Service Virtualization acts as a catalyst for DevOps by simulating constrained or unavailable systems across the software development lifecycle (SDLC). This allows developers, testers and performance teams to work in parallel to accelerate app delivery, as well as to “shift-left” the app testing to improve application quality. CA Service Virtualization was previously known as LISA, the product from the ITKO acquisition.

Also known as
ITKO LISA, CA LISA
CA Service Virtualization customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 

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