CA Spectrum Room for Improvement

Network Tools Engineer at a manufacturing company with 10,001+ employees
The only pain point I have is some issues with support and the timeliness of getting a resolution. Other than that, we're very pleased with the functionality. They're coming out with Spectrum 10.3 and I'm sure it'll have some additional functionality. For our environment there's not a pain point from a functionality perspective. View full review »
Stuart Weenig
Senior NMS Architect at a energy/utilities company with 1,001-5,000 employees
I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us in a large organization where Java is looked at as the big, bad evil thing that we should never have installed on anybody's computer because of security reasons and all that. Also, Java has an old look and feel, and it is slow-performing, as far as the client application is concerned. That is the reason why a lot of applications have gone web-based. What I would like to see out of the next version of Spectrum is a web-based GUI that is completely incorporated into what we call the "Performance Center", which is an existing system that is kind of a manager of managers, a Mom, if you will. That manager of managers would be the perfect place. View full review »
Daniel Alejandro Zuleta Zahr
Developer at a tech services company with 11-50 employees
It’s like having a Ferrari, without a professional driver. Most companies don’t use all the good features. The out-of-the-box features are just too poor: (Ping, CPU, Disk and Memory, Process, and File Systems). CA Spectrum is an infrastructure monitoring tool, that comes with a few easy to configure metrics, such as Ping, CPU, Disk & Memory, Process and File Systems. However, these metrics are really basic, actually we can do better with Nagios or any other open source tools in the market. In my experience, most big companies, that have CA Spectrum only use it for monitoring these basic metrics, i.e., where the real benefit is not there. If you only want it for this purpose, then there are better and cheaper options available. It’s mostly for SNMP. It doesn’t give you performance metrics: You need CA eHealth for this. Some of the benefits of this solution (also mentioned above) are: Event Configuration: It can easily (for an expert) create any business logic such as it can alert first, if you receive 2 events from Type A. If you already alert this kind of alarm and it happens again, then do it only, once every hour. Event Correlation and Root Cause Analysis. Service configuration (model a service). Southbound Gateway integration – It can integrate with any other solution and dynamically, create models on CA Spectrum. Alarms (impact, root cause, symptoms, etc.) Watches – It can create custom metrics, besides the basic ones that I have mentioned before. InfoView – It can create custom reports. Topology view – This one is really difficult and time consuming, but awesome, if you can do it right. Most companies spend money on the license, but they don’t have a good administrator, to make use of all the good features. So they end up with a really expensive tool, that does only the basic things, which any tool in the market could do probably better. But, the good features of CA Spectrum, only a few monitoring tools can actually do. View full review »
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Senior Enterprise Monitoring Engineer at a tech services company with 501-1,000 employees
Better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great. They've made it less complex, it's getting better as time goes. It's just such a long road because different products were originally different companies that have been hooked together, acquired, and then assembled as their overall solution. And there's good and bad in that. The good is they have all these capabilities in a one-stop shop. That's awesome. But, sometimes those were competing products that are now having to work together, and they have to come in and force them together. It adds to the complexity. If nobody else has said documentation, let's go there. I understand, you can either write about it or you can do it. And most of us would rather they do it, but now that they've done it, those of us that didn't do it, we need to go and find: "Where did they write about this to tell us how to do it?" That's always lacking. Some of the products are better than others at documentation. Some are them are very good and some of them are not as good. It's a little disheartening when you go in to find whatever it is procedure you need to do and it's just not there. Or it's wrong. That's my favorite. View full review »
Jason Hohmann
Communication Systems Analyst at a healthcare company with 10,001+ employees
If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now. View full review »
IT Manager at a manufacturing company with 10,001+ employees
CA is going in the right direction. What we want is more integration between the tools and it looks like they are doing more of that. That is probably the big thing. Better integration between the tools, being able to take all the data from the tools and having it available in one place, such as generate dashboards, analytical data, etc. I would like to see CA move Spectrum, Performance Manager, and some of their other tools moved to a SaaS based model. You see a lot of other manufacturers which are moving toward SaaS based models. View full review »
Parag Pujari
Director IT at CNO Financial Group, Inc.
Once something goes down, that is when we get alerted versus we need more predictive analytics in place so we know a case based on patterns putting AI in place, or something along those lines, so we know that there is a pattern growing that the systems going to go down. Therefore, it becomes preventative versus reactive, so that is one area of improvement that I can suggest from a product perspective. I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms. View full review »
John Simpkins
Network Systems Integration Engineer at University of Michigan Health System
Spectrum is interesting because it's a super-mature product for CA, and it works really, really well the way it is. In terms of new features and functionality, I feel like there has to be a transition there. The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI. View full review »
Jeremy Guthrie
Systems Engineer at Charter Communications, Inc.
Definitely the way this product needs to go is more web-based. They need to put more emphasis in the web technology. There is some there, and it is being developed, but it is not all the way there. There is a Java fat client that they have not moved all the support from the Java client into the web and that is what they need to do. View full review »
IT Operations Manager at Delta Air Lines, Inc.
A lot of the filtering and orchestration of the background takes a lot of manual work. There are a lot of processes involved and it is hard to keep it up-to-date with a lot of moving parts. Making it more dynamic could be better. View full review »
Kevin Kaufman
Manager Of Monitoring Service Delivery at American International Group
The biggest issue is our integration right now between UIM and Spectrum is lacking. It does not allow us to pass all the details. There is a new integration, which has the new version of UIM. I hope it clears up everything. View full review »
Shawn Ousley
Network Engineer at Aerospace Corporation
HTML5. Right now, it is a very Java driven application. We have lots of issues. If we do have any issues with the front end side of it, it would be Java. Dealing with Java and all the changes that are constantly happening with Java. View full review »
Senior Technology Architect at a tech company with 10,001+ employees
A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics. They are separate products. There is some integration recently of the two, but not really at what I will say at the analytics level to tie the two, from one problem to the other. View full review »
Programmer at a healthcare company with 10,001+ employees
I would like to see better scalability, and maybe, a more intuitive user interface. View full review »
Randall Hinds
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
The configurations are still XML-based and require a good deal of coding to setup each object for monitoring. Alerting is yet more coding, and relationships are more coding... In a drag-and-drop world, this tool is in need of a bit more than a make-over. View full review »
Ilson Baltazar
Coordenador de Suporte - Command Center with 51-200 employees
OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc. View full review »
Scotty Orr
Advanced Solutions - Sr. Strategy Advisor at GDT - General Datatech
It needs better integration with other CA products. View full review »
Juan Pablo Ferrari
Support Engineer Management Area with 201-500 employees
Make it easier to certify devices. View full review »
Find out what your peers are saying about CA Technologies, IBM, Micro Focus and others in Network Management Applications. Updated: September 2019.
365,423 professionals have used our research since 2012.
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