We implementation of DX Spectrum in-house. 

In-house. The job generally requires at least two consultants for the implementation side. If it's a big customer you require at least two consultants to implement. For smaller and medium-sized customers, then one consultant is more than enough to implement this.

We did implement this using our own in-house Spectrum specialists, which do have knowledge that is on the same level as the first line support at Broadcom.

We implemented the solution through a vendor team. Their level of expertise was high, nine out of 10.

We have our own consultants who are very knowledgeable key users.

Most implementations were done by myself but for some projects, we've used CA Professional Services and they are very professional. They usually have people with various skills (technical/management) and tap into their internal support structure very effectively (e.g., access to product managers/development team, etc.).

An in-house team implemented it.

We implemented it through a vendor team. Their level of expertise is high (9/10).

We were involved in the the set up and everything, but CA Services did the heavy lifting. They were the experts, so we did not have to have a ton of knowledge. So, the setup for us was pretty easy because we used CA Services.

In house

An in-house team implemented it.

We implement this solution for customers. We are currently providing professional services to four customers. In Turkey, there are probably more than ten customers that use DX Spectrum. 

A vendor team implemented it, but I participated.

We have an ongoing vendor support team and we have an in-house one. For implementation advice, I would say to always plan your monitoring according to what you really need to monitor on your environment. Most of the problems we find today are related to operation process issues and not the tool at all. People have to know what they want before implementing the solution.

We are solution implementer , and we had implemented across various ent. customer.

The initial implementation was through a vendor and I would rate them 8 out of 10. The vendor management team has a very good technical expertise .

CA support sent a field engineer out for the initial installation, and then a different one to fix it because it kept crashing,

We used a vendor whose expertise was 8/10.

We handle the implementation and deployment ourselves. Three people are enough for deployment and maintenance. The engineers take care of the implementation and overall administration.

We implemented it through a vendor team. I'd rate them 9/10.

Although Spectrum is an easy to install and have it ready to use product, it is a very complex solution and it can be customized in so many ways. So, for large environments or NOCs I would definitely recommend specialized implement team like from CA’s partners or CA Services.

It was an in-house implementation but I did training in America which helped me dramatically to fine tune the post-installation.

We used a combination of an in-house team and a vendor team. The expertise of the vendor team was good.

We implemented it in-house.

Our in-house team handles the deployment for our customers.

In-house.

I have implemented the complete initial setup myself. I have also done implementation with failover (High Availability) and integrations with other EMS products.

Yes, the first time we have implemented it we used our vendors support, and I am rating the person as 10/10 as they performed an excellent job!

It was done in-house.

We used both an in-house team and a vendor.

Implementation fully ourself

An in-house team implemented it. A complete implementation requires a certain level of hands-on training.

We used a vendor team who were OK.

I believe it was done in-house.

We used a vendor team.

We used an external vendor team.

We used an in-house team.