CA Spectrum Valuable Features

frank.tonjes
OSS Manager at Telefónica UK / O2
* REST API: The single most undersold feature of CA Spectrum is the REST API! * Customisation: Very customisable under the hood and using standard features. * Reliable: It just works. I've been using Spectrum for more than five years and it just keeps getting better. The REST API allowed us to automate a lot of the manual work required to add devices into Spectrum. This included: * Installing the product via ‘silent installer’ based on one config file. Most information is obtainable via VNMShell but you have to ‘stitch’ the info from each landscape together. With the REST API, it’s one call and it checks all landscapes. What I also like about the REST API is that you can have a separate host running all the scripts. This allows for a much cleaner Spectrum build and less complications when upgrading. Spectrum is what I like to call a good CMDB product. Once you have discovered the devices, you have a good CMDB to use to populate other tools. You can create custom attributes via the Model Type Editor and use Spectrum as your ‘single pane of glass’, which contains all the info a NOC/support team needs (e.g., you can import device reference numbers, circuit refs, addresses, contact numbers, etc.), so all the info is in one place. This can all be populated via REST API at discovery time. It took me some time to get to understand the REST API and enjoy scripting, so the initial time investment was needed - but now it’s paying off and saving me a lot of time. Back when I started to tinker with it, there was not a lot of documentation. This has vastly improved over the years and the APIs are getting better in terms of documentation and updated features. View full review »
NetworkT71ba
Network Tools Engineer at a manufacturing company with 1,001-5,000 employees
There are many valuable features but the ability to have all the inventory reports, event reports, configuration management. It does correlation so instead of producing 20 alarms if a site goes down, it only creates one. That's one of its strengths. View full review »
Stuart Weenig
Senior NMS Architect at a energy/utilities company with 1,001-5,000 employees
Spectrum is really good at discovering what I have out there just by giving it the list of things: my inventory. I feed in my inventory, and it discovers what is out there and how they are all connected to each other. View full review »
Snehashis Paul
TEM Engineer at a tech services company with 1,001-5,000 employees
* NCM * Discovery: Scheduled, on-demand, synchronized with eHealth * REST API * Spectrum integration with CABI, eHealth, SOI, and EEM * Modelling of custom device models * MRTG graphs in real time for interfaces * Dynamic Global Collections * Distributed landscapes * OCC console client * Web UI console * Integrated GIS maps * Self-certification * Condition correlation * Event configuration * OOB Probable Cause database * MPLS Transport and VPN managers * Watches and thresholds View full review »
Engineer0ca8
Sr. Monitoring Engineer at a tech services company with 1,001-5,000 employees
The feature that I find most valuable, but I don't see used often enough, is really applying the fault tolerance. In the last two companies I've worked with, they always categorized or contained different type of devices. There were routers in one box and firewalls and other switches elsewhere. They really shoot themselves in the foot because you need to be able to understand in the grand universe what's breaking down where and why. Where on the path is the issue occurring? Even though this seems to become a very strong part of the application, it's not really being applied because people want to categorize and put everything into little boxes. They don't really understand global collections. That's where you would categorize devices by types or something of that nature. That's something I've been trying to promote in our own company to really get a better sense of a more organic view of the network. We can then see if the problem is with a server, a switch in between, a router, or a firewall. We want to know where along the path is the issue occurring. View full review »
Daniel Alejandro Zuleta Zahr
Developer at a tech services company with 11-50 employees
It has many great features, but in most of the companies that I have done consulting for, they rarely use them as it requires an advanced level of knowledge of the tool. Event Configuration: A tool in its simplest form creates business logic around events. For example, generate an alarm if Event A occurs and if Event B doesn’t occur within 30 seconds. In its hardest form, you can create a custom state machine for very hard business logic. Event Correlation: Spectrum has out-of-the-box correlation, but with this tool, you can create custom ones. You can make some alarms hide inside another alarm as a symptom, get root cause analysis, and avoid unnecessary notifications/alarms on the screen. Topology view: The topology diagrams on CA Spectrum look very nice and they are very useful. We stopped using them because with more than10K devices, the administration was just too painful. Dynamic models: Integration with the CA Spectrum is awesome. Sending traps with the third-party tools and using the SBG to receive them requires a learning curve. However, once you get it, it is very simple. Unlike another tool, you don’t need to know what the third-party tool is monitoring. In other words, if it sends some data, it will be dynamically created in CA Spectrum. View full review »
SeniorEndd0d
Senior Enterprise Monitoring Engineer at a tech services company with 501-1,000 employees
The stability of the product is key. It never breaks, really. The stability and reliability of the Spectrum product have been top-notch. The only reason you're not going to know that your stuff is up and running is because you set it up wrong, not because it's not doing its job. View full review »
Lee Mullican
Manager IT at New York Presbyterian Hospital
The most valuable feature is it’s ability to monitor our network. We have a fairly sizable network with over 4000 nodes. Ultimately, at a hospital, network integrity is a patient care issue, so you want to make sure that the network is up as close to 100% as possible, 24/7 365. Hospitals don't close, so it needs to support that. View full review »
Chuck Shaffer
Associate UEM Technologist at Sheetz inc
What I like about the latest that they came out with is that 10.2 looks like it's going to be better, and they added a web console. I like the HTML5 fact of it, because it's a lot easier for me to get to my admins and other elements like that so they can look at their own stuff without having to sift through a bunch of stuff. I really like the web console addition, and from what I see from the 10.2, the whole thing is going to be HTML5. I really think that that's going to be real beneficial as far as me getting people convinced to use it and to actually look at it, instead of coming to me all the time for help. View full review »
telecomm564828
Telecommunications Engineer at a tech services company with 501-1,000 employees
The most valuable features start with the core feature fault management and then the Configuration Manager; Service Manager; Watches; event management and event correlation; MIB tools; and the fact that it is fully customizable. View full review »
Joao Evangelista
Presales Consultant at a tech consulting company with 501-1,000 employees
The product is rich in features, so a lot of them are valuable. Network Configuration Manager - Backup network device configuration, enforce policies, enforce configuration and correlate configuration changes with network status. Also has an approval workflow for changes on devices. Certification - You can certify devices in several levels. The most complex ones give you great results for your efforts, such as a certification using a Model Type Editor for a customized model type along with Event Admin to receive alerts from another source and redirect to your new models based on Name or IP, creating Dynamic Alarm Titles. This gives great value, because it becomes really easy for your operations team to know exactly what is happening by just looking at the alarm console, instead of searching for the problem in the alarm description. Event Correlation - Great to map events and to correlate them before generating alarms. It works with event pairs, event count, event series and other methods; really useful. Condition Correlation - Great for correlating alarm conditions with devices. For example, you have a router redundancy, and you don’t want two different alarms for Device Down. You can create a domain and rules to specify that if only both of the routers are down, it will generate a new alarm with the possibility to use whatever name you want for that new alarm. Service Dashboard - This one is particularly great, because customers love it. It allows you to give them a service-oriented view of their infrastructure without having to use another tool for that. Because it’s part of CA Spectrum, the service is affected immediately after an alarm occurrence. View full review »
Jason Hohmann
Communication Systems Analyst at a healthcare company
The fact that I don't have to sit and watch things. They get monitored, and then I hear about them and take care of them as needed. View full review »
Heath Washburn
Monitoring Engineer at Interval International
Spectrum is the total alarm management utility. All event alarms are displayed in one place. We use it as a complete infrastructure management tool. All our third-party tools report into Spectrum. That's probably the most valuable part of this software that we use. View full review »
ITManaged58b
IT Manager at a manufacturing company with 1,001-5,000 employees
The flexibility. It is so customizable. You can about make it do anything you want it to do, if you can figure out how to make it do it. There are things you can do in it to customize it to your environment and make it meet your business needs. I do not know if I have seen other products in this space that are as flexible. View full review »
Edgardo Serra
Head IT Operations at ICBC Argentina
Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective. We are also beginning to implement SOI, in order to view our IT infrastructure from a business perspective. As the boundary between business and IT become more confusing, it becomes more valuable to our users that we in IT can easily and quickly understand the impact of IT services within the business. SOI and Spectrum allow us to achieve this. We can optimize the IT services we offer our users and get a quick view of the business impact. Then, we can adjust priorities and solve problems quicker. View full review »
Edgar Parra
Technical Delivery Manager at a tech services company with 1,001-5,000 employees
The topology view, Global Collections and Fault Isolation algorithms pinpoint the exact point of failure. View full review »
Juan Manuel Testino
IT Planning And Control at ICBC Argentina
As a bank, we use CA Spectrum to manage about 400 ATMs and 300 self-service terminals. We monitor this equipment network for alarms and other events. With Spectrum, we can determine how well the equipment is working and what services are available. Many of the issues are related to printing or paper supply. View full review »
Parag Pujari
Director IT at CNO Financial Group, Inc.
The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier. If it is going to go down or if it is down, we get to know it earlier. If it is going to go down, we also get to know it because if the servers degraded and so on, we get to work on it before it really has any business impact. View full review »
Fritz Buetikofer
Senior IT Manager at a university with 1,001-5,000 employees
* Works excellent for heterogeneous networks, e.g., VMware integration * Local extensions/developments for special needs, e.g., new vendor xyz With the object-oriented design of Spectrum, from its very first version, we had very important issues, such as fault isolation and root-cause analysis implemented by default!! Which means that we had through all these years very precise fault indications on where to look for the error and were not overwhelmed by long lists of alarm, which were only effects of the real fault. So we then concentrated on building a virtual picture of the complete real IT infrastructure inside Spectrum. This includes today a very wide range of devices, which are modelled inside Spectrum and interconnected in the correct hierarchy as in the real environment. And, as the big buzzword today is IoT, this means for us as a service provider to our university users to deal with MoT = Monitoring of Things!! The “new” things include devices such as coffee machines, fridges, temperature sensors, worktime badge systems, door opening scanners, house automation systems (for light, sun blinds, climate, etc.), smoke and fire detectors, etc. This list increases every year with new “things” popping up on our network radar! Of course, the real IT devices like routers, switches, firewalls, servers, storage devices, WiFi access points, IP phones, and, importantly, printers, form the base of the big “virtual” Spectrum picture. And last but not least, Spectrum by design can be expanded in its function by a series of add-ons, such as VMware integration, which reads out automatically the virtual servers in the vCenter and models all VM’s inside Spectrum in the corresponding physical servers. Another example of an add-on is the integration of a performance probe with scenarios that run periodically (i.e., log in to a webmail portal, check for the existance of a message xyz, lookup the calendar, etc.) and map those scenarios to objects within Spectrum, which can be handled like devices, so you can put thresholds on them and get alarmed when violated! View full review »
Mark Parkin
Enterprise Systems Management (ESM) Engineer at a tech company with 10,001+ employees
This product automates much of what is involved in monitoring. For instance, device discovery can be performed in any of a number of ways with minimal manual intervention. The model catalog in Spectrum (digital models for various physical or virtual devices) is very extensive so, in most cases, monitoring uses device models that precisely match the actual device. This provides excellent tailored monitoring ability. Spectrum can be set up as fully fault-tolerant and in that scenario, it can provide near 100% monitoring up-time; five-nines monitoring up-time is certainly attainable. View full review »
Fabio Andre M. Sant' Anna
Consultant at a tech services company with 501-1,000 employees
* Ease of administration * Topology * Root cause identification * Design Our company is sectorized and each area has its role in the process, where the administration and support of the assets are executed by specific areas. However, the operation and NOC 24x7 require quick, visual understanding and with clear alarms to trigger the affected team as soon as possible, minimizing impacts. View full review »
SeniorSy959f
Senior Systems Engineer at GEICO
The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us. View full review »
Saad Syed
Software Engineer at Charter Communications, Inc.
A valuable feature is the topology view. You can view the topology. Other valuable features are the host configuration, the NCM feature, the policy manager that it has and the scalability. That's one of the biggest ones. View full review »
SeniorEnf50a
Senior Enterprise Operations Manager at a individual & family service with 1,001-5,000 employees
Some of the most valuable features are: * The ability to have a topographical map of our infrastructure * Downstream suppression * The ability to capture SNMP traps from non-network devices View full review »
George Saulnier
Application Performance Analysis/Migration Engineer at a tech services company with 1,001-5,000 employees
Most valuable to us are the alerting capabilities and the topology information that Spectrum provides, as well as additional services such as device updates and the ability to launch them. These are typical network management services. View full review »
LeadNetw8698
Lead Network Performance Engineer - Engineering Performance Services at a retailer with 1,001-5,000 employees
Event Correlation and Topology features are by far CA Spectrum's strongest point. That means with its Topology, we can map out the architecture, and then with Event Suppression, if we lose an event upstream, all those downstream events that go through that path, they are suppressed. View full review »
John Simpkins
Network Systems Integration Engineer at University of Michigan Health System
Spectrum allows us to have a holistic view of our network architecture. We have a pretty heterogeneous topology at U of M, we're a half Cisco, half Juniper shop, and we have multiple layers to our network topology. So, it's really important for us to be able to do that topological map, and be able to visualize the network state at any given time. View full review »
Leandro Daniel Pacheco
IT Coordinator at a tech services company with 1,001-5,000 employees
The network monitoring features are the product’s most valuable, due to the lack of these capabilities in any other monitoring tool. No other application monitors networks as well as Spectrum. Free tools are available to do what its other features do, such as server monitoring. View full review »
Luis Miguel Goez Mora
Senior Manager Information Technology Infrastructure at a insurance company with 1,001-5,000 employees
* Network Configuration Manager * MPLS & VPN Manager * Southbound Gateway * Event Rules * Event Procedures View full review »
Luis Miguel Goez Mora
Senior Manager Information Technology Infrastructure at a insurance company with 1,001-5,000 employees
* Network Configuration Manager * MPLS & VPN Manager * Southbound Gateway * Event rules * Event procedures View full review »
Felipe Silva Castro
Services Consultant at a financial services firm with 501-1,000 employees
With CA Spectrum Southbound Gateway, it is possible to receive alarm data and turn it into events. With events, it is possible to correlate ICs, other events and shape any function to its will. The southbound gateway can receive data from third party sources, other monitoring products, like SCOM from Microsoft, using the Southbound Gateway you can centralize all Management in one view, you receive SNMP data from other tools and turns in events, events in CA Spectrum turns in to Alarms, QOS or reports. View full review »
John Irons
Director - Enterprise Technical Computing at a manufacturing company with 1,001-5,000 employees
Auto discovery helps us reduce manual efforts. CA Spectrum automatically discovers all network Cis, including LANs, WANs and all the connected assets and creates the actual topology view. Network configuration manager (NCM) help us configure capture. It helps detect unauthorized changes and delivers immediate notification. Root-case analysis (RCA) helps us correlate the symptoms and probable causes for the events. It helps the MTTR and save engineers’ efforts. View full review »
Jeremy Guthrie
Systems Engineer at Charter Communications, Inc.
The root cause analysis, fault isolation engine, and the overall event management that Spectrum brings you. View full review »
Shahzada Rao
Solution Architect EMS Practice at a tech services company with 1,001-5,000 employees
* Auto discovery helps us reduce manual efforts. CA Spectrum automatically discovers all network Cis, including LANs, WANs and all the connected assets and creates the actual topology view. * Network configuration manager (NCM) help us configure capture. It helps detect unauthorized changes and delivers immediate notification. * Root-case analysis (RCA) helps us correlate the symptoms and probable causes for the events. It helps the MTTR and save engineers’ efforts. View full review »
Thiago Borges
Monitoring Consultant at a financial services firm with 1,001-5,000 employees
We consolidated multiple enterprise monitoring tools into a single toolset (using UIM and Spectrum integrated) that provides a vision of services, topologies, network configuration backup, network configuration scripts to configure devices in groups, MPLS vision, VPN vision, global collections to give a vision of branches, and ability to group network devices by priority. View full review »
Donald Krauss
Senior Service Delivery Analyst at a retailer with 1,001-5,000 employees
It makes sure that the company network is doing what it's supposed to do. View full review »
Rodolfo Siqueira
IT Infrastructure Manager at a government with 11-50 employees
Actually, the whole network is monitored with this product. View full review »
ITOperateadf
IT Operations Manager at Delta Air Lines, Inc.
* The ability to quickly identify and isolate incidents. * Automate ticketing With the service manager today, we are moving the service now into the future. View full review »
Kevin Kaufman
Manager Of Monitoring Service Delivery at American International Group
* The correlation * The integration point View full review »
Rafael Maia, ITIL Intermediate, ISO´s* 1400+
IT Analyst / Technical Manager at a tech services company with 10,001+ employees
The most valuable feature is the detection of minor, major and warning alarms, showing through different colors. Spectrum is not SOI, but it gave the possibility of putting a view, a dashboard, showing servers that were part of a VMware server architecture. View full review »
ChiefOfSce73
Chief Of Staff at Aig
It is helpful from the monitoring perspective and can be integrated with other tools, so that's what I find it good for. View full review »
SeniorMa73ca
Senior Manager at Allscripts
It's a mature product and has been around for a long time. The technical support is up to speed and it has been well designed. View full review »
Shawn Ousley
Network Engineer at Aerospace Corporation
Allows us to be proactive. View full review »
Nuno Rosa
Lead Consultant at a tech services company with 1,001-5,000 employees
* Event management * Fault management * NFV support View full review »
Ilya Shutov
Head of Data Science at a tech services company with 1,001-5,000 employees
These features are core requirements for infrastructure management: * Topology Discovery * Configuration Management * Best network root-cause analysis * Service management * Integration with CA SOI and CA SDM View full review »
Capacity9b48
Capacity Planning at a healthcare company with 1,001-5,000 employees
Network monitoring is the most valuable feature. I'd like to be able to leverage it more for capacity planning, which is my area. We use it primarily for network monitoring, alerting, and ticketing. View full review »
Reviewer2092
Network Engineer at a tech services company with 1,001-5,000 employees
The ability to receive and correlate alarms and determine impacts when outages occur. View full review »
SeniorTe351a
Senior Technology Architect at a tech company with 1,001-5,000 employees
The breath of the product. View full review »
Michael Arnone
Senior System Engineer at Northwell health
It's a very mature product. It has a lot of features. It has fault root-cause analysis, so you can see a fault and know that those 10 or 50 additional faults are all related to that one. You don't get 50 messages. You just get one root cause. View full review »
SystemsA788e
Systems Architect at a transportation company with 1,001-5,000 employees
The valuable features of this tool are its scalability and ability to automate inputs and outputs of a closed system. View full review »
Umair (Abu Mohaymin) Akhlaque
Enterprise Solutions & Services Head at a tech services company with 11-50 employees
Implemented with Enterprise Customers across region. Very strong Fault Management tool , Extra ordinary correlation & alarming. Not to difficult to implement but eventually adv. correlation is not easy to implement. View full review »
Infrastrb21e
Infrastructure and Application Surveillance Specialist at a hospitality company with 201-500 employees
Root cause analysis, fault isolation, customizations, and CA support tech access. View full review »
Martins Arinze Okoye IT Il,M IT,Oca,Mc IT P
Lead ,Managed Services at a tech services company with 51-200 employees
The alarm and root cause analysis features are the most valuable to me. These features help to pinpoint causes of outages and performance issues.This ultimately identifies the specific component responsible for an issue thus accelerating problem/issue resolution. View full review »
reviewer401589
Business Analyst Level 3 with 1,001-5,000 employees
* Event Correlation * Relationship between the services delivery infrastructure * Policy creation by events * Root Cause * Attribute monitoring * Integration with other tools View full review »
Engineer085b
Engineer at a construction company with 501-1,000 employees
The most valuable feature is that after setup, using it is very straightforward. Configuration was very simple, and the technical support was also good. View full review »
Programm0ef8
Programmer at a healthcare company with 1,001-5,000 employees
The network mapping functionality. View full review »
Randall Hinds
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
Easy navigation from initial alerts to a full topology and detail on the Network infrastructure and it relationships is the most valuable feature View full review »
Martins634
CA Technical Support Engineer/Fujitsu Regional Service Delivery Manager for PZ Cussons West africa at a tech company with 501-1,000 employees
Root-cause analysis and modelling pinpoint the exact cause of problems, which makes life easier. View full review »
Juan Pablo Ferrari
Support Engineer Management Area with 201-500 employees
All the features are working fine. View full review »

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