CA SYSVIEW Customer Service and Technical Support
SeniorMaa248
Senior Mainframe Systems Programmer - Storage
I rate tech support at 10 out of 10. They've always been very friendly. They look to find what my problem is and try to help me get through it. View full review »
Mike Picarello
Lead System Programmer at a logistics company with 10,001+ employees
Between the tech support and the person I was working with, they have been extraordinary. I was surprised at how easy it was to work with them. I have worked with them in the past and I did not always find it that way. In the past, I am going back about 10 years. Now, they seem to have come a long way. View full review »
Greg Payne
Sr. Analyst/Technology Infrastructure at a energy/utilities company with 1,001-5,000 employees
Customer Service: Customer service has been excellent Technical Support: I've always had really good luck with CA technical support. I've opened a lot of problems over the years and always gotten a really good, quick response time and always gotten a solution that I needed. View full review »
Find out what your peers are saying about CA OPS/MVS Event Management and Automation vs. CA SYSVIEW and other solutions. Updated: November 2019.
384,324 professionals have used our research since 2012.
Brian Maar Pedersen
Mainframe Specialist at a retailer with 10,001+ employees
Technical support is very good. I would rate them an eight out of 10. Sometimes you think they should be a little bit faster to solve the issues, but it is also difficult sometimes to duplicate what the issue is. View full review »
Michael Buckley
Computer Systems Programmer at a tech company with 10,001+ employees
They're very good. View full review »
Douglas Oliverio
IT Systems Engineer Lead at a insurance company with 10,001+ employees
Excellent. View full review »
Find out what your peers are saying about CA OPS/MVS Event Management and Automation vs. CA SYSVIEW and other solutions. Updated: November 2019.
384,324 professionals have used our research since 2012.