CA UIM (DX Infrastructure Manager) Reviews

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Kc Njokuoma
Real User
Implementation/Delivery at a tech services company with 51-200 employees
Sep 26 2019

What is most valuable?

It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network. It flags issues and sends an alert or SMS so we can dive down and know exactly where an issue is coming from, and… more»

How has it helped my organization?

It used to take longer to identify issues and to resolve them. But with this solution, we are able to know exactly where an issue is coming from and to tackle it. It helps us to reduce the time and cost involved and the number of employees… more»

What needs improvement?

One issue I'm having with CA now is the complexity of the solution. They have APM now, Application Performance Manager, as part of it. I think they are still trying to understand how the application works. In terms of deployment, it's not… more»

Which solution did I use previously and why did I switch?

We did not have a previous solution. I have tried other solutions, such as Microsoft SSCM and SolarWinds. I've played around with them, but I have not really used them.

What other advice do I have?

CA is a very nice solution. Before you make a final decision though, make sure all the stakeholders understand the solution and how it works. If they don't understand how it works they might not be able to appreciate it. It's a powerful… more»
Avijit Chakraborty
Consultant
Consultant at Tata Consultancy Services
Aug 05 2018

What do you think of CA UIM (DX Infrastructure Manager)?

What is our primary use case?

Server and database availability as well as performance monitoring in my environment. We also monitor URLs using UIM.

How has it helped my organization?

We now use only one console to monitor all servers, the database and the network. It has allowed us to consolidate four previous tools (BMC, HP, SolarWinds, Nagios).

What is most valuable?

It is easy to implement but requires good planning. If you don't plan the number of probes it can lead to an event flood. It is also reliable when it comes to monitoring.

What needs improvement?

Reporting capability can be improved especially when it comes to availability. Additionally, automatic baselines can help reduce the count of alerts.

For how long have I used the solution?

Less than one year.

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CA UIM (DX Infrastructure Manager) Questions

What is CA UIM (DX Infrastructure Manager)?

CA UIM provides a single, unified platform that allows you to monitor your entire IT environment, both inside and outside the data center. It offers the ease-of-use and simplicity associated with point IT monitoring tools, featuring a unique powerful architecture with a lightweight footprint. At the same time, it delivers enterprise scalability and multi-tenancy that power some of the most complex infrastructures.

Also known as
CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
CA UIM (DX Infrastructure Manager) customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

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