CA UIM (DX Infrastructure Manager) Archived Reviews (More than two years old)

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Luis Miguel Goez Mora
Real User
Senior Manager Information Technology Infrastructure at a insurance company with 1,001-5,000 employees
Oct 17 2017

What is most valuable?

* Cloud monitoring * Easily skinnable * SAP monitoring * Reporting Tools * Probe packages and probe deployment

How has it helped my organization?

Through action automation (using NAS and robot actions) we got reduced operational effort, improved operative tasks, and optimization of resources.

What needs improvement?

I would like to see improvements in the maintenance mode area. I would like to set only a probe from a robot or group in maintenance or place profiles from probes in… more»

What's my experience with pricing, setup cost, and licensing?

Licensing model and packaging: Server pack - Charged per server. Server and application pack - Charged per server. Service response time advanced pack - charged per site… more»

Which solution did I use previously and why did I switch?

Previously we had multiples tools to monitor IT infrastructure and other apps e.g ManageEngine to monitor databases, Nagios to monitor telco devices (switches, and… more»

What other advice do I have?

Monitor governance and solution sizing are key topics to start solution implementation.

Which other solutions did I evaluate?

We also looked at OpsView and SCOM.
davidstrom
Writer
Owner at David Strom Inc.
Apr 14 2017

What do you think of CA UIM (DX Infrastructure Manager)?

Making IT Monitoring a Snap with CA Nimsoft Monitor Snap Snap can be used in a wide variety of monitoring situations, such as to track servers, virtual machines, applications, databases, network and storage devices. We tested version 7.1 of Snap on a network where it quickly discovered our Windows, Mac and Linux machines in February 2014. It is free and fully functional to monitor up to 30 devices, with a paid version for larger networks.
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Vendor
Telemetry Engineer at a tech vendor with 1,001-5,000 employees
Mar 31 2017

What is most valuable?

I really value the underlying Java framework for development of custom probes. The product has an API that allows heavy customization. This has allowed me to add functionality by designing my own metric gathering routines.

What needs improvement?

This product has one foot in the past and another foot in the future. As a result, the approaches to managing components are not unified; leading to added complexity to management.

What's my experience with pricing, setup cost, and licensing?

Licensing has a lot of wiggle-room.

Which solution did I use previously and why did I switch?

We did not use a previous solution but we are architecting an alternative presently.

What other advice do I have?

Please investigate other solutions so you can make an informed choice. CA adds technical debt to your organization.
Consultant
Solution Architect EMS Practice at a tech services company with 10,001+ employees
Sep 05 2016

What is most valuable?

* CA UIM Solution is very easy and fast to use, it offers both agent-base and agent less monitoring options. UIM have lots of monitoring options that help us to manage our Enterprise heterogeneous monitoring demand. * Database monitoring -… more»

How has it helped my organization?

It helps us to monitor critical servers, applications services, etc. We have many databases, hundreds of probes, and thousands of applications. This tool helps us manage all these and gives us insight into what's going on in our… more»

What needs improvement?

There are several areas for improvement, among them are -- * Reporting capability - We're unable to drill down to the specific data that we'd like. We're also not able to get some data, such as trends, that we want when trying to determine… more»

What other advice do I have?

This is very good product for monitoring as it has lots of functionalities and probes.

Which other solutions did I evaluate?

Joao Evangelista
Consultant
Presales Consultant at a tech consulting company with 501-1,000 employees
Aug 01 2016

What is most valuable?

Custom Dashboard is one of the best features of the product because it allows you to bring great value to people who are not technical. It gives them visibility over their infrastructure and the… more»

How has it helped my organization?

Since it supports a wide range of different monitoring technologies, it allowed us to turn off GUIs from other tools and consolidate them into it, making it a single console, plus the dashboards do a… more»

What needs improvement?

With the increased amount of data it has to collect, a different approach to data storage would be nice, perhaps something similar to a NoSQL instead of a relational method. But this is something to… more»

What's my experience with pricing, setup cost, and licensing?

You should always send your number of devices and other relevant information to a representative partner or CA directly, because CA UIM has some differentiated methods depending on what you have in… more»

Which solution did I use previously and why did I switch?

I’ve used other monitoring solutions before. I chose CA UIM because it’s pretty good at what it does, makes your life a lot easier with fast deployment options, and CA is always improving it a lot.

What other advice do I have?

The product is one of the best in the market. I can say that because of 10+ years of experience with monitoring solutions for infrastructure. Even more, it's better when you start talking about the… more»
Vendor
Tool Developer/Lead at a financial services firm with 1,001-5,000 employees
Jun 21 2016

What is most valuable?

The cohesiveness of the product. It's versatile and easy of use. We're monitoring servers, network devices, storage components, load balancers, phone systems, virtual infrastructure, applications… more»

How has it helped my organization?

Again, the ease of use and the administration, I'm a single UIM administrator, and I can administrate the whole product from reporting, systems monitoring, network monitoring, it's a very practical… more»

What needs improvement?

Maybe a little bit more on the reporting side. It does integrate with a product called iReport, but that's very cumbersome to use. It's a very full featured product, but something you'd have to work… more»

Which solution did I use previously and why did I switch?

We had numerous solutions. We had SolarWinds, we had WhatsUp Gold, we had a lot of different things like that. With CA UIM, we were able to roll all those into a single monitoring platform. It's not… more»

What other advice do I have?

The deployment and everything went really well. The biggest feature we've seen is the ability to track availability. Availability reports, how's the product performing, not just up down like ping… more»

Which other solutions did I evaluate?

When selecting a vendor I'm looking for: support, are they going to be there if I need them, the maturity (are they mature enough that it's not going to be all over the board), and consistency. I… more»
Consultant
Senior Infrastructure Manager at a tech services company with 1,001-5,000 employees
Mar 30 2016

What is most valuable?

* Scalable monitoring * Integration of all monitoring on one tool. * Simplicity on creating dashboards.

How has it helped my organization?

Optimizes delivery of managed IT services with CA Nimsoft Monitor.

What needs improvement?

Implementations, operations and technology departments are benefiting most from this tool.

Which solution did I use previously and why did I switch?

Yes, the main reason for change were high support costs and a difficult management tool.

What other advice do I have?

Discuss whether it is feasible to do so through this tool, because the administration is complex, I recommend that due to the integrations with network monitoring, servers, SAN, VMware, etc., it's… more»

Which other solutions did I evaluate?

CopperEgg, Splunk.
Consultant
CSI Consultant at a tech services company with 51-200 employees
May 20 2015

What is most valuable?

* The nimbus architecture * Scalability * Modular design * Product coverage * Ease of deployment

How has it helped my organization?

People from different parts of the organization are aware of its capabilities and will defer to it when they need something monitored, or automated, rather than devising their own solution. It speaks… more»

What needs improvement?

* Documentation * Product releases * Testing * Transparency regarding bugs and closed support cases * Honesty from the vendor on what is and what isn’t important from their portfolio of products

Which solution did I use previously and why did I switch?

No, but I have evaluated other solutions and deemed them unsuitable to switch to. Some solutions do, though, have novel ideas which could be more appealing to organisations with different needs.

What other advice do I have?

Get an expert to guide you through it. Don’t expect miracles, you get out what you put in, no solution is the holy grail. You should become a developer to really see the benefits of the product and… more»

Which other solutions did I evaluate?

* ScienceLogic * SolarWinds * System Center * Nagios

What is CA UIM (DX Infrastructure Manager)?

CA UIM provides a single, unified platform that allows you to monitor your entire IT environment, both inside and outside the data center. It offers the ease-of-use and simplicity associated with point IT monitoring tools, featuring a unique powerful architecture with a lightweight footprint. At the same time, it delivers enterprise scalability and multi-tenancy that power some of the most complex infrastructures.

Also known as
CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
CA UIM (DX Infrastructure Manager) customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

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