CA Unified Infrastructure Management Benefits

SrMonitoringAdmin061
Senior Monitoring Administrator at a tech services company with 501-1,000 employees
It really depends on where you're coming from. In 2009, we were working with Nagios -- before it was UIM and called Nimbus -- and weren't particularly unhappy, but there was an executive decision to go in a different direction. We were out-of-date and weren't taking advantage of some of the new features to see whether they would make a different for us. There were new capabilities, such as analytics and machine baselines versus static thresholds. That said, it does provide us with a reduction in signal noise levels. It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server. View full review »
Monitorie23a
Monitoring Engineer at a tech services company with 1,001-5,000 employees
It's the outcome of our being able to perform our job and gather the information we need in order to provide value to our customers. The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts. If we want to notify our clients, or for us to turn around and maybe run reports to proactively identify an issue with a device, that may not seem evident at first. But when you have all the pieces of the puzzle together, and when you can see these metrics aren't necessarily lining up nicely and they're acting a little bit abnormal, we can put that together for a bigger picture and provide a recommended action. View full review »
InfrSpc9365
Enterprise Systems Mgmt Admn at a insurance company with 1,001-5,000 employees
We have less downtime. We have alerting to let us know when disks are filling up so that we get that taken care of before it becomes an issue and is noticeable to customers. View full review »
James Sabassi
Senior Tool Admin at BCD Travel
It's making the environment more visible. It's helping our management have really good visibility into what is happening in the environment. Things that were hidden are now visible. We're able to do this deployment on a mainframe environment, and they can actually see the day-to-day performance of the environment, get real data, and make modifications based on that. View full review »
SeniorSy313c
Senior Systems Engineer at a healthcare company with 10,001+ employees
Because we have a lot of critical applications and we need to make sure that they're always available, I do scripting and make sure that the Synthetics stay up and are running all the time. It gives the business owners the knowledge that, "Hey, my application is up," and we don't have to wait for the customers to call in saying it's down. View full review »
ITManage39ae
IT Manager at a healthcare company with 1,001-5,000 employees
Just to have that overall picture when it comes to monitoring throughout the whole environment and be able to act on it. View full review »
Chris Duryea
Senior Analyst
The improvement is because we can deploy agents (they call them "robots," most people know them as "agents"). As most people know, agents are bloated, they can do whatever you want. With UIM, you put that robot out there and you place the probes you need, only the probes you need. So you have a base agent and here, for example, I only want to monitor server CPU, memory, storage, and maybe I want to monitor JBoss on this box. I just put the CDM probe out there, I put the JBoss probe out, and that's all you need. You don't need the load and probes for Docker or something else that you don't need to use. View full review »
it_user169710
Administrador de Sistemas
I think it has helped in different ways: * It has provided greater security for our most important asset which is the handling of information. * It has given us greater control and management of the flow of information that transits our data network. * It has generated confidence in our customers and suppliers, so that they know that their information and ours has a higher level of security. * It has improved the productivity of our employees. * It has supported us in the process of safeguarding confidentiality and the correct handling of information. * It has provided us with help in offering IT service to users. * It has helped us to make the IT department more productive and efficient. * When in charge of the infrastructure department it gives me certainty about what is happening in the company network. View full review »
Brian-Moore
Tool Admin at BCD Travel
One benefit of it is, compared to the last tools that we had been using, we can make sites for all of our departments to look at their own things: the network team, the server team, the Linux guys, and the application guys. That is something we have not had before, and it is helping them get a view into how monitoring happens. It is bringing all the groups together a little more. View full review »
Charles Foy
Manager at a tech company with 10,001+ employees
Provides a comprehensive monitoring solution for our open systems and also the mainframe. That is our biggest benefit. The comprehensive monitoring aspects of it with over 200 probes available and one robot. View full review »
Engineer6590
Engineer at a logistics company with 1,001-5,000 employees
* Ease of use * Integration with the other CA products We are working on the process improvement. We have a large deployment across multiple applications, so working with the applications team and obtaining velocity is a difficult thing. View full review »
SeniorDibc87
Senior Director at a retailer with 1,001-5,000 employees
Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function. We are coming from an environment where an individual had to login to whatever server, or whatever niche tool, that they implemented. Now, they will be able to go to one place to get everything they need. View full review »
Abe Shaker
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees
Mean time to repair. Enhanced monitoring. We've also begun to disseminate a lot of reports, graphs, and dashboards to management and some of our other engineering teams. View full review »
Enterprid88c
Enterprise Monitoring Design Engineer at a financial services firm with 10,001+ employees
The large library of functionality; not having to go to multiple products to monitor different things. View full review »
Luis Miguel Goez Mora
Senior Manager Information Technology Infrastructure at a insurance company with 1,001-5,000 employees
Through action automation (using NAS and robot actions) we got reduced operational effort, improved operative tasks, and optimization of resources. View full review »
WebAdminb9e4
Web Administrator at a financial services firm with 1,001-5,000 employees
Diagnosing issues is a lot faster. We can pinpoint what is going on more quickly than trying to figure it out. Trying to drill in it in other ways, especially with our teams being kind of split. We can all access it all at the same time. It allows all of us to be able to see what we need to see very quickly and easily. View full review »
SeniorCo9cb7
Senior Consultant at a tech services company with 11-50 employees
By getting an early warning about problems, services can have high availability and perform well. In addition, we can respond automatically to failures so services can be recovered immediately. View full review »
it_user350334
Account Delivery Executive at a insurance company with 1,001-5,000 employees
It's really been beneficial to the applications teams in their ability to see CPUs and disc memory. It monitors memory on the servers associated with our applications. View full review »
Charles Foy
Manager at a tech company with 10,001+ employees
The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure. View full review »
Hui Wang
Technical Service Owner for Monitoring at BCBS of NC
Currently, we are building a visibility dashboard which allows our level-1 and level-2 engineering teams to actually look at the events, and be able to designate which ones are critical, which are important. It alerts them. They are able to simply look at a dashboard to be able to predict and resolve issues. View full review »
Distingu210f
Distinguished Engineer with 10,001+ employees
The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value. View full review »
Operatio6118
Operations Coordinator at a tech services company with 11-50 employees
It delivers our customers many metrics, so they may make decisions. View full review »
it_user558153
Head Of IT Production Services at a financial services firm with 1,001-5,000 employees
It enables us to use multiple solutions in one software package. View full review »
IsTeamLeadab
IS Team Lead at a insurance company with 5,001-10,000 employees
It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment. View full review »
Avijit Chakraborty
Consultant at a tech services company with 10,001+ employees
We now use only one console to monitor all servers, the database and the network. It has allowed us to consolidate four previous tools (BMC, HP, SolarWinds, Nagios). View full review »
SAULMARTINEZ
‎Digital Design Manager with 1-10 employees
* Great customized dashboards and drill down reports with auto serve analytics. * Enterprise scale and performance View full review »

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