CA Unified Infrastructure Management Reviews

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SrMonitoringAdmin061
Real User
Senior Monitoring Administrator at a tech services company with 501-1,000 employees
Jun 25 2017

What is most valuable?

The main feature for us is its flexibility with their message bus and their API to make it do what you need it to do, since everyone's different. There is flexibility in the SDKs to… more»

How has it helped my organization?

It really depends on where you're coming from. In 2009, we were working with Nagios -- before it was UIM and called Nimbus -- and weren't particularly unhappy, but there was an… more»

What needs improvement?

Although this may not work based on our environment, but topology discovery and root cause analysis would be nice to have. Right now, we don't have the RCA and rootcon topology… more»

What other advice do I have?

There are things that are nice in just covering the basics for us, but then we have pain points on some of the more advanced stuff.
Anonymous User
Real User
Monitoring Engineer at a tech services company with 1,001-5,000 employees
Dec 31 2017

What is most valuable?

The convenience of both the web portal as well as the thick client. We are able to go in and actually leverage the thick client for a nice, easy drag and drop solution. It works out… more»

How has it helped my organization?

It's the outcome of our being able to perform our job and gather the information we need in order to provide value to our customers. The real value is our being able to pull all the… more»

What needs improvement?

Usually it's reliability issues. Some of the components don't always function as intended, or don't function as you would think they should. To give a specific example, within this… more»

What other advice do I have?

My most important criteria when selecting a vendor are * level of support * reliability of the tool * functionality of the tool and * cost, obviously. Know what kind of products you… more»
Find out what your peers are saying about CA Technologies, Nagios, SolarWinds and others in IT Infrastructure Monitoring. Updated: April 2019.
333,153 professionals have used our research since 2012.
Mustapha Kaaniche
Real User
Manager at Neuroses IT
Nov 28 2017

What is most valuable?

Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple. The second major feature… more»

What needs improvement?

This is a very complex question, because it depends on the customer's needs. Some customers need more network capabilities, but UIM is all about IT monitoring. It's an all-inclusive… more»

If you previously used a different solution, which one did you use and why did you switch?

We are partners for CA but we also partner with other providers, like small French providers for the local market, not the worldwide market. we can use UIM for the best monitoring and… more»

What other advice do I have?

With version 9 of CA UIM arriving soon, we think we will rate it even better, at nine out of 10. With the current version of the product it's a seven. CA UIM has a long history, but… more»
Anonymous User
Real User
Enterprise Systems Mgmt Admn at a insurance company with 1,001-5,000 employees
Dec 04 2017

What is most valuable?

The monitoring of the applications to let our business know when things are performing and that they're up and available.

How has it helped my organization?

We have less downtime. We have alerting to let us know when disks are filling up so that we get that taken care of before it becomes an issue and… more»

What needs improvement?

In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues. Sometimes the probe, on its… more»

If you previously used a different solution, which one did you use and why did you switch?

We actually had UIM before it was UIM. It was Nimbus in 2004. Then it went to Nimsoft, then CA bought it and then rebranded it CA UIM. When it got… more»

What other advice do I have?

When our company is looking to invest in a vendor, our criterion is that we will try to stay with a vendor that we have a relationship with… more»
James Sabassi
Real User
Senior Tool Admin at BCD Travel
Dec 04 2017

What is most valuable?

* The ease of deployment * The ease in configuration, like alarm notifications * Administration is easy, so the learning curve is not huge. It's… more»

How has it helped my organization?

It's making the environment more visible. It's helping our management have really good visibility into what is happening in the environment. Things… more»

What needs improvement?

We've talked to our vendor about the specific parts of UIM, specific probes, that we'd like to see improvements in. This would give us greater… more»

If you previously used a different solution, which one did you use and why did you switch?

Our previous tool, Microsoft SCOM, was not meeting expectations. The cost, the return on investment for it, was not there at all. With UIM, the ROI… more»

What other advice do I have?

When selecting a vendor, what's important to us are * relationships * response. Those two are the biggest things. We want them to be there when… more»
Anonymous User
Real User
Senior Systems Engineer at a healthcare company with 10,001+ employees
Nov 30 2017

What is most valuable?

From what I've seen so far, and what we're using, it's * the data it collects and * the reporting capabilities. For me, it keeps the service level… more»

How has it helped my organization?

Because we have a lot of critical applications and we need to make sure that they're always available, I do scripting and make sure that the… more»

What needs improvement?

Without deep diving into the infrastructure side, I really can't say because I only work with the Synthetics, end-to-end side of it. Right now… more»

If you previously used a different solution, which one did you use and why did you switch?

We were using a different vendor, different product and it went end-of-life. I call it "TM-ART" some people call it TMART, it is from BMC. We had… more»

What other advice do I have?

When selecting a vendor what's most important to us is: * Does it do what we need? * Does it do what we want? * Do we have to do a lot of… more»
Anonymous User
Real User
CA UIM administrator at a government with 501-1,000 employees
Apr 30 2017

What is most valuable?

The features valuable for me are scalability, redundancy, and the wide range of probes available for just about any… more»

How has it helped my organization?

Nodes are now monitored in a standardized way, thanks to configuration management. We are a lot more pro-active to solve… more»

What needs improvement?

I would like to see the retirement of the heavy client (infrastructure manager) in favor of the web-based admin console… more»

What's my experience with pricing, setup cost, and licensing?

It is definitely not the cheapest on the market, but you can save a lot of money by carefully making a list of which… more»

If you previously used a different solution, which one did you use and why did you switch?

The customer was using Nagios, and still is for the network part. The main issues were: * The lengthy development periods… more»

What other advice do I have?

Try to look beyond the price tag. You really do get a lot in return, especially when you have a highly heterogeneous… more»
Anonymous User
Real User
IT Manager at a healthcare company with 1,001-5,000 employees
Nov 29 2017

What is most valuable?

Obviously, the base monitoring and how we can essentially set up alerts to go to the board through Spectrum. However, that is pretty much our main… more»

How has it helped my organization?

Just to have that overall picture when it comes to monitoring throughout the whole environment and be able to act on it.

What needs improvement?

The main complaint with the tool is we are attempting to migrate off of SCOM and the management packs that SCOM has for exchange (ED and… more»

If you previously used a different solution, which one did you use and why did you switch?

We moved from the HPE product suite two or three years ago. I was not a part of that, but the main complaint with HPE was the support was locking… more»

What other advice do I have?

I started just a few months ago, but the company has been using it for about two years now. I have been surprised by the foothold CA has on the… more»
See 23 More CA Unified Infrastructure Management Reviews

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User Assessments By Topic About CA Unified Infrastructure Management

Find out what your peers are saying about CA Technologies, Nagios, SolarWinds and others in IT Infrastructure Monitoring. Updated: April 2019.
333,153 professionals have used our research since 2012.

CA Unified Infrastructure Management Questions

CA Unified Infrastructure Management Projects By Members

What is CA Unified Infrastructure Management?

CA UIM provides a single, unified platform that allows you to monitor your entire IT environment, both inside and outside the data center. It offers the ease-of-use and simplicity associated with point IT monitoring tools, featuring a unique powerful architecture with a lightweight footprint. At the same time, it delivers enterprise scalability and multi-tenancy that power some of the most complex infrastructures.

Also known as
CA Nimsoft Monitor, CA UIM
CA Unified Infrastructure Management customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex


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