DX Unified Infrastructure Management Benefits

BM
Tool Admin at BCD Travel

One benefit of it is, compared to the last tools that we had been using, we can make sites for all of our departments to look at their own things: the network team, the server team, the Linux guys, and the application guys. That is something we have not had before, and it is helping them get a view into how monitoring happens. It is bringing all the groups together a little more. 

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JS
Engineer II, Network Operations Center at BCD Travel

It's making the environment more visible. 

It's helping our management have really good visibility into what is happening in the environment. Things that were hidden are now visible. We're able to do this deployment on a mainframe environment, and they can actually see the day-to-day performance of the environment, get real data, and make modifications based on that.

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it_user572904 - PeerSpot reviewer
Team Lead at a healthcare company with 10,001+ employees

It's provided us an opportunity to have visualization and insight into some applications that we haven't had before. A lot of the applications in the past did not have Citrix monitoring capability, which this has, or VDI monitoring capability. In the healthcare industry, that's really a big component of what we do. A lot of our critical applications run on the Citrix platform and, in the past, we just haven't had any visibility into how those applications were performing.

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Buyer's Guide
DX Unified Infrastructure Management
March 2024
Learn what your peers think about DX Unified Infrastructure Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
it_user156147 - PeerSpot reviewer
Sr. Applications Engineer at a financial services firm with 10,001+ employees

We went from having fully 1/3 of all incoming alarms being about dead monitoring agents to less than 1%. You never want to be your own best customers when it comes to monitoring tools.

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it_user41610 - PeerSpot reviewer
Manager Network Operations Center at a leisure / travel company with 1,001-5,000 employees

We use it for capacity planning and capacity management.

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AS
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees

Mean time to repair. Enhanced monitoring. We've also begun to disseminate a lot of reports, graphs, and dashboards to management and some of our other engineering teams.

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it_user778680 - PeerSpot reviewer
Senior Systems Engineer at a healthcare company with 10,001+ employees

Because we have a lot of critical applications and we need to make sure that they're always available, I do scripting and make sure that the Synthetics stay up and are running all the time. It gives the business owners the knowledge that, "Hey, my application is up," and we don't have to wait for the customers to call in saying it's down.

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AS
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees

It has provided us with faster triage. It is easier to upgrade and work with. It makes my job easier. If I can do my job better, then the organization should benefit.

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it_user348300 - PeerSpot reviewer
Sr. Systems Engineer at a aerospace/defense firm with 1,001-5,000 employees

We’re getting down to one tool to monitor all of our servers. Right now we’ve got two or three, so we’re trying to reduce the footprint – that allows us to have one skill set rather than multiple. It’s easier to support the business with one toolset.

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it_user370593 - PeerSpot reviewer
Manager, End 2 End Monitoring at a manufacturing company with 1,001-5,000 employees

The ability to be able to pull data out of multiple data sources and surface it all into a single tool. Some of the other tools that we had were very limited, with UIM you can scrape virtually any data source. The synthetic transactions were a big deal because we really are having this shift to trying to understand the users' experience from their point of view, being able to dashboard and visualize the products and the information on the alarms that we have. Our previous tools didn't give us much of that capability.

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it_user353859 - PeerSpot reviewer
Lead Technical Architect with 1,001-5,000 employees

It's given us the ability to define and isolate where issues are occurring. We went from a vCenter cloud to OpenStack for all seven systems and our control hosts. A lot of it is a retooling and relearning for us. We're going to an agile development platform. A lot of that is coming through as we're using different development tools. We are going from JS to a Docker component. A lot of things are changing right now. At the ground level, we're reengineering everything.

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RG
Founder and CEO at a tech services company with 1-10 employees

We are a managed services organization. Knowing about performance issues before our customers is key. To have reports ready at the beginning of the day is even better. Report scheduling is priceless.

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it_user558396 - PeerSpot reviewer
Senior System Engineer at a healthcare company with 10,001+ employees

Currently, the environment that we're using it in is strictly application performance. We want to be able to give the business visibility on how the application is performing, whether it's in the cloud, a simple URL hit, or a thick or thin client. We're using it within the Citrix environment also.

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it_user558141 - PeerSpot reviewer
Systems Engineer at a hospitality company with 1,001-5,000 employees

Currently, without going into too many details, we are leveraging the product to perform self-healing. If there's an outage of some sort or maybe even a metric, if you know what metric to monitor, to tell you if something is about to fail. You can take action to prevent the failure. Instead of being reactive, we're being proactive. Even to the point of being proactive and realizing these are the metrics that tell me, “this system is about to become unhealthy”, and reacting to that rather than reacting to an actual outage.

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it_user558231 - PeerSpot reviewer
CEO at Cyber Management Systems

The biggest thing is taking care of business. So, we’re good as long as business is happy and we can keep business doing what it needs to be doing. That means they can support the customers by cutting down on outage times or forecasting peak demand seasons with data analytics and stuff like that. Prior to technologies like this coming along we found ourselves being reactionary. With technologies like this, we can be proactive and begin to prevent failures before they happen. It's almost like looking into the future to a degree.

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it_user490704 - PeerSpot reviewer
Monitoring Tools Specialist (Contractor) at a tech services company with 1,001-5,000 employees

We are currently migrating from an IBM Tivoli solution. CA UIM will improve effectiveness of monitoring, increase visibility of IT infrastructure, reduce time to fix (MTR) and lower solution maintenance. In a large organization, CA UIM has the capability to reduce overall FTE substantially.

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it_user797952 - PeerSpot reviewer
Senior Director at a retailer with 1,001-5,000 employees

Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function. 

We are coming from an environment where an individual had to login to whatever server, or whatever niche tool, that they implemented. Now, they will be able to go to one place to get everything they need. 

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CF
Manager at a tech company with 10,001+ employees

Provides a comprehensive monitoring solution for our open systems and also the mainframe. That is our biggest benefit. The comprehensive monitoring aspects of it with over 200 probes available and one robot.

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LG
Big Data Architect en Seguros SURA at a insurance company with 1,001-5,000 employees

Through action automation (using NAS and robot actions) we got reduced operational effort, improved operative tasks, and optimization of resources.

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it_user378384 - PeerSpot reviewer
Solution Architect EMS Practice at a tech services company with 10,001+ employees

It helps us to monitor critical servers, applications services, etc. We have many databases, hundreds of probes, and thousands of applications. This tool helps us manage all these and gives us insight into what's going on in our infrastructure.

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it_user372504 - PeerSpot reviewer
Manager ITS Command at University of Chicago

It allows our communication to happen much more effectively. The primary benefit for us at this stage in our approach is that we've been able to cut outages by about 300%. For us in terms of an integrated management approach, it's an interesting question because the benefit that we get, it's two-fold. One we're monitoring everything so we're able to proactively see things that are going on but we also end up really driving the charge on technical debt. Because once we put everything in infrastructure monitoring, we have systems that maybe haven't been updated that now come front and center. If you have a storage array that you have been meaning to upgrade or you've been meaning to optimize, once you put it in monitoring, before we even start alarming and cutting outages, people tend to clean up those systems.

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it_user202704 - PeerSpot reviewer
Senior System Engineer at a financial services firm with 10,001+ employees

This is one of the main products for monitoring in our organisation,.e.g. our network monitoring sometimes doesn't capture interface traffic, during that time we use Nimsoft's interface traffic probe to check the interface utilization.

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AC
Consultant at Tata Consultancy Services

We now use only one console to monitor all servers, the database and the network. It has allowed us to consolidate four previous tools (BMC, HP, SolarWinds, Nagios).

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HW
Technical Service Owner for Monitoring at BCBS of NC

Currently, we are building a visibility dashboard which allows our level-1 and level-2 engineering teams to actually look at the events, and be able to designate which ones are critical, which are important. It alerts them. They are able to simply look at a dashboard to be able to predict and resolve issues.

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it_user778851 - PeerSpot reviewer
Enterprise Monitoring Design Engineer at a financial services firm with 10,001+ employees

The large library of functionality; not having to go to multiple products to monitor different things.

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it_user350334 - PeerSpot reviewer
Account Delivery Executive at a insurance company with 1,001-5,000 employees

It's really been beneficial to the applications teams in their ability to see CPUs and disc memory. It monitors memory on the servers associated with our applications.

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it_user558039 - PeerSpot reviewer
Sr. Manager, Information Technology at a leisure / travel company with 1,001-5,000 employees

It has allowed us to catch issues before they get to a point where there's an outage.

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it_user353238 - PeerSpot reviewer
Enterprise Development Manager at a insurance company with 1,001-5,000 employees

I don't think that at this stage it's mature enough to have improved the way our organization functions. It's going to get there, but right now there's scalability, performance, and ease-of-use issues that need to be addressed. It will eventually provide us with what we want, but right now we have some challenges with these issues.

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it_user161208 - PeerSpot reviewer
Senior System Engineer at Delta Air Lines (PreMerger NWA)

Single solution between Windows, AIX, Solaris, HPUX, and Linux servers, and there are many. The logmon (log monitoring) probe is especially useful, particularly because it offers such flexibility. It also allows for a number of customizations – in terms of both infrastructure and application monitoring.

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it_user778515 - PeerSpot reviewer
Senior Analyst

The improvement is because we can deploy agents (they call them "robots," most people know them as "agents"). As most people know, agents are bloated, they can do whatever you want. With UIM, you put that robot out there and you place the probes you need, only the probes you need. So you have a base agent and here, for example, I only want to monitor server CPU, memory, storage, and maybe I want to monitor JBoss on this box. I just put the CDM probe out there, I put the JBoss probe out, and that's all you need. You don't need the load and probes for Docker or something else that you don't need to use.

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it_user401061 - PeerSpot reviewer
Senior Monitoring Administrator at a tech services company with 501-1,000 employees

It really depends on where you're coming from. In 2009, we were working with Nagios -- before it was UIM and called Nimbus -- and weren't particularly unhappy, but there was an executive decision to go in a different direction. We were out-of-date and weren't taking advantage of some of the new features to see whether they would make a different for us. There were new capabilities, such as analytics and machine baselines versus static thresholds.

That said, it does provide us with a reduction in signal noise levels. It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server.

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it_user349404 - PeerSpot reviewer
Senior Analyst at a tech services company with 10,001+ employees
  • From a business perspective, it reduces head count by automating tasks, whether its deployment, maintenance, recovery.
  • We have the flexibility to be able to have a customized solution for an end customer that it wasn’t necessarily designed for, and the ability to turn it around quickly.
  • For example, one of our clients had the ability to do per-message routing to various groups. We took the message stream and automated tickets generations, notices, and recoveries
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it_user158706 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 51-200 employees

The application allows our NOC operators a very fast response time for issues on our clients systems. By utilizing the alarm and ticketing system we are able to validate the alarm and begin working on the issue sometime before the client even knows there is a situation.

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it_user778539 - PeerSpot reviewer
IT Manager at a healthcare company with 1,001-5,000 employees

Just to have that overall picture when it comes to monitoring throughout the whole environment and be able to act on it.

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it_user689553 - PeerSpot reviewer
Senior Consultant at a tech services company with 11-50 employees

By getting an early warning about problems, services can have high availability and perform well. In addition, we can respond automatically to failures so services can be recovered immediately.

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AR
Production Analyst at a non-tech company with 1,001-5,000 employees

I haven’t been in my current position for too long. I definitely noticed that UIM provides a level of reliability in our operating center for the people who actually implement the alarms. When an alarm comes in, they're responsible for making sure the alarm validation is raised. It allows reliability and it gives us assurance that we have an accurate picture about what really is going on in our monitoring environment. That's reassuring to know. We know that when we get an alarm, it is because something is actually happening.

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it_user558591 - PeerSpot reviewer
Network Engineer at a tech services company with 10,001+ employees

We're a managed service provider and have multiple customers under us. CA Unified Infrastructure Management allows us to use one tool so we're not looking at five or six different ones. It brings everything into one dashboard so my team can pick up their information very quickly.

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it_user378189 - PeerSpot reviewer
System Engineer at a tech services company with 10,001+ employees

UIM has given us a platform to pro-actively monitor infrastructure and applications as a unified solution. We can have access to reports on applications and of the servers on which the applications are hosted from the same dashboard which can be exported as a PDF for historical data as well as a predictive data. Apart from which, it gives us many out of the box probes classified as -

  • Databases - DB2, Informix, MS SQL, Oracle, Sybase and JDBC
  • Applications - Cisco packs, Cloud monitoring packs, End To End application monitoring, Exchange, Lync, Sharepoint, AD, Lotus Notes and many more
  • Gateway probes - For integration with key market products such as BMC Remedy, HP OVO, HP SM, Service Now, and SNMP traps based integration
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AM
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees

Prior to using this solution, we had three point solutions in place; one for voice infrastructure, one for servers, and one for networks. This tool meant we were actually able to collapse everything into a single interface which made my team's life easier, but it also meant that our first line staff then just had one view of the customer's entire infrastructure.

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BB
Enterprise Systems Mgmt Admn at a insurance company with 1,001-5,000 employees

We have less downtime. We have alerting to let us know when disks are filling up so that we get that taken care of before it becomes an issue and is noticeable to customers.

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it_user380754 - PeerSpot reviewer
CA UIM administrator at a government with 501-1,000 employees

Nodes are now monitored in a standardized way, thanks to configuration management. We are a lot more pro-active to solve potential issues, thanks to event management.

Different teams are using different dashboards according to their requirements. For example, the end-user service desk uses a high-level dashboard with the state of the most important applications, printer malfunctions, etc.

A lot of the functionality is available out-of-the-box without having to script it, although scripting it is still needed from time to time. This means new objects/metrics are effectively getting monitored quickly without a lengthy development period.

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it_user393561 - PeerSpot reviewer
Engineer at a healthcare company with 1,001-5,000 employees

It's becoming much easier to get more flexible data out to the people who request it from us, and also, we can make it more self-serve for them than it was before.

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it_user778512 - PeerSpot reviewer
Engineer at a logistics company with 1,001-5,000 employees
  • Ease of use
  • Integration with the other CA products

We are working on the process improvement. We have a large deployment across multiple applications, so working with the applications team and obtaining velocity is a difficult thing. 

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it_user390807 - PeerSpot reviewer
Sr Director Technology Services Operations at a financial services firm with 501-1,000 employees

We have the solution across all the production servers in our operation. We have seen, over the last 4 or 5 years, about a 30% decrease in escalations in crisis management, less severity events because we are trending and tracking against thresholds so we get early warning alerts. Our goal is trigger solutions in escalation resolution before it becomes a critical event.

We monitor SQL databases, we have a lot of servers; Windows servers, we have Linux boxes and we have network equipment.

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it_user187290 - PeerSpot reviewer
Principal System Administrator at a tech company with 501-1,000 employees

CA UIM is really built for the MSP and multi-tenant environments, although companies of all sizes are able to benefit from it. My company is a managed service provider and there are really no other products that allow us to manage multiple customer environments like UIM.

I’ve heard that there is now a free tool (CA UIM Snap) for up to 30 devices, but I haven’t used it yet.

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CF
Manager at a tech company with 10,001+ employees

The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure.

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it_user572919 - PeerSpot reviewer
Architect at a comms service provider with 10,001+ employees

The key things for us are: help bring people together, break down the silo teams, and then be able to see the customers' problem, the pain points, in a single place. It helps us make more-effective decisions and also the response time to fix.

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it_user158709 - PeerSpot reviewer
ICT Infrastructure Architect Expert with 1,001-5,000 employees

We're able to respond quicker to incidents.

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it_user297120 - PeerSpot reviewer
Enterprise Tools Architect at a tech services company with 51-200 employees

It allows us to create a baseline template for each of the different technologies. That allows to quickly deploy our solution set for that particular technology base to each different client. So, across the board, we have a baseline of measurable, simple deployment mechanisms.

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JE
Presales Consultant at a tech consulting company with 501-1,000 employees

Since it supports a wide range of different monitoring technologies, it allowed us to turn off GUIs from other tools and consolidate them into it, making it a single console, plus the dashboards do a great job of showing us what is happening.

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it_user450105 - PeerSpot reviewer
Tool Developer/Lead at a financial services firm with 1,001-5,000 employees

Again, the ease of use and the administration, I'm a single UIM administrator, and I can administrate the whole product from reporting, systems monitoring, network monitoring, it's a very practical solution.

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it_user377604 - PeerSpot reviewer
Service Management Engineer II at a computer software company with 1,001-5,000 employees

It has allowed us to monitor the crucial parts of our network, minimizing downtime and issues. Also, it alerts the relevant teams as soon as we have breaks in network connectivity, high load on hardware, etc.

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it_user348384 - PeerSpot reviewer
Director Infrastructure Operations at a tech services company with 501-1,000 employees

Not only do we use it to monitor our customers' environments on a 24/7 basis, we monitor our own internal infrastructure. It gives us the visibility into our own environment, and likewise for customers it gives us that visibility and confidence to be able to raise alarms and issues for both ourselves and our customers. Ultimately, that keeps us running.

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it_user348354 - PeerSpot reviewer
Server Team Lead at a tech services company with 1,001-5,000 employees

Having a monitoring tool allows us to preempt disasters. When it hits thresholds, then an alert is triggered and we can act, reducing user impact. That reduces service interruption.

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it_user293970 - PeerSpot reviewer
Solution Architect at a tech services company with 51-200 employees

Not for my organization, but for our customers, they managed to monitor their infrastructure in a unified manner, more easily, and at different levels (management, operational etc.).

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it_user778809 - PeerSpot reviewer
Web Administrator at a financial services firm with 1,001-5,000 employees

Diagnosing issues is a lot faster. We can pinpoint what is going on more quickly than trying to figure it out. Trying to drill in it in other ways, especially with our teams being kind of split. We can all access it all at the same time.

It allows all of us to be able to see what we need to see very quickly and easily.

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it_user379707 - PeerSpot reviewer
Sr. Analyst at a tech services company with 10,001+ employees

It had been suggested that we should look for other tools in order to ensure Application Monitoring. We managed to convince our client to use CA UIM as it individually ensures monitoring of all the aspects of an application, be it processes, event logs, URLs, ping availability, server response time, log monitoring, database monitoring, clusters, and what not.

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it_user373206 - PeerSpot reviewer
Sr. Monitoring Engineer at a tech services company with 501-1,000 employees

As a data center, we provide monitoring of client systems. Automatic alarm generation, client notifications, and managing SLAs are paramount to our success.

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it_user304509 - PeerSpot reviewer
Cloud Systems Management Engineer at a tech services company with 501-1,000 employees

Its flexibility allows us to quickly monitor and manage new technologies and to have the ability to create customer probes.

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it_user297120 - PeerSpot reviewer
Enterprise Tools Architect at a tech services company with 51-200 employees

It gives a good baseline as to how we go about monitoring our clients, as each one is different but can fall into a specific category of infrastructure monitoring. Our organization knows how to get started with each and every client.

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it_user233349 - PeerSpot reviewer
Senior Consultant with 1,001-5,000 employees

It has simplified our architecture when compared to our previous solution. We now have less servers, and just one solution to monitor all environments (LAN, DMZ).

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it_user164013 - PeerSpot reviewer
Application Manager with 51-200 employees
  • UIM helps us go from visions and ideas to concepts and services.
  • UIM helps us automate monitoring and implement customers faster.
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it_user492783 - PeerSpot reviewer
Monitoring Consultant at a financial services firm with 1,001-5,000 employees

Besides the technical benefits described, CA UIM and CA Spectrum were the key factors in increasing the SLA from the IT environment to 99.99%, from the 99.5% achieved without CA solutions. This achievement completely changed the way how LoBs see and recognize IT as their partners, avoiding the blame game and finger-pointing. After improving the SLA metrics, the next step was to get closer to the LoBs and provide relevant dashboards, punting together business views and emphasizing how it is related to IT, and vice versa.

After several weeks, this partnership and closer communication between IT and LoBs resulted in some dependency of LoB on UIM dashboards (i.e., every hour executive and tactical dashboards are sent to the senior executives). It is impressive how important it is to be connected with LoBs using simple, visual and intuitive dashboards that remove the roadblocks between IT and the entire organization.

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it_user390117 - PeerSpot reviewer
Senior Systems Engineer with 1,001-5,000 employees

We started with nothing, so getting anything was better. But through the years, it's improved stability-wise and is our bread and butter for monitoring. The openness of it means it can accept alarms from anywhere, which is pretty key because we have other systems that that are not CA.

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it_user280929 - PeerSpot reviewer
Storage and Backup Administrator at a manufacturing company with 10,001+ employees

It has helped us to monitor the health of our network. It monitors the CPU, memory, disk/storage usage, and connectivity which were the vital parts of our environment.

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it_user159174 - PeerSpot reviewer
Assistant Manager at a financial services firm with 1,001-5,000 employees

The solution allow us to perform monitoring based on base line monitoring of trends instead of the traditional monitoring based on hard thresholds which is rigid when it comes to flagging alerts.

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it_user169710 - PeerSpot reviewer
Administrador de Sistemas

I think it has helped in different ways:

  • It has provided greater security for our most important asset which is the handling of information.
  • It has given us greater control and management of the flow of information that transits our data network.
  • It has generated confidence in our customers and suppliers, so that they know that their information and ours has a higher level of security.
  • It has improved the productivity of our employees.
  • It has supported us in the process of safeguarding confidentiality and the correct handling of information.
  • It has provided us with help in offering IT service to users.
  • It has helped us to make the IT department more productive and efficient.
  • When in charge of the infrastructure department it gives me certainty about what is happening in the company network.
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it_user480759 - PeerSpot reviewer
Cloud Systems Analyst II at a tech services company with 501-1,000 employees

We use this in a Multi-Tenant environment as an MSP. Prior to UIM deployment, we were using SCOM which was overly complicated and difficult to manage. UIM fulfilled our needs at the time by allowing simpler deployment and management.

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it_user238455 - PeerSpot reviewer
Associate Infrastructure Specialist at a tech services company with 10,001+ employees
  • Storage monitoring
  • Bi-directional Integration with ticketing tools like ServiceNow, BMC Remedy etc.
  • Application code level monitoring for the entire workflow on different platforms like Java, .NET, etc.
  • Server certificate monitoring
  • Bi-directional integration with other monitoring tools like IBM Tivoli, SCOM, ScienceLogic, SolarWinds etc.
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it_user348225 - PeerSpot reviewer
Platform Specialist at a healthcare company with 1,001-5,000 employees

It allows us to maintain our SLAs with customers by alerting us when there are or about to be issues – drive space alerts, service status, ping alerts, performance alerts.

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it_user233928 - PeerSpot reviewer
CSI Consultant at a tech services company with 51-200 employees
People from different parts of the organization are aware of its capabilities and will defer to it when they need something monitored, or automated, rather than devising their own solution. It speaks volumes about the product that people have faith in it to not only ask the question of can it be done, but also believe it will be done. Not only are our internal processes simplified and enhanced by UIM but it also adds value to the services we provide to our customers.
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it_user189927 - PeerSpot reviewer
Senior Ent. Monitoring Architect at a tech services company with 51-200 employees

Consolidated multiple enterprise monitoring tools into a single toolset (Nimsoft). Reduced staff required to support the enterprise.

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it_user275361 - PeerSpot reviewer
Director of Operations with 501-1,000 employees

In the past we would spend months in meetings with a new customer, defining what they wanted to monitor, and most of the time we would come back home to see if that was possible to do. However, with CA UIM, we can provide our clients with a predefined menu of items to collect, and we can select those faster and more efficiently.

We have been able to automate the Active Directory user provisioning integrated with the HR systems. This means that was can provide users with a self-service password reset tool. Also, it has given us Log Management for our daily routines.

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it_user159834 - PeerSpot reviewer
System engineer at a tech company with 501-1,000 employees

This product serves as our eyes. Once it's broken - we're blind.

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it_user779157 - PeerSpot reviewer
Monitoring Engineer at a tech services company with 1,001-5,000 employees

It's the outcome of our being able to perform our job and gather the information we need in order to provide value to our customers. The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts. 

If we want to notify our clients, or for us to turn around and maybe run reports to proactively identify an issue with a device, that may not seem evident at first. But when you have all the pieces of the puzzle together, and when you can see these metrics aren't necessarily lining up nicely and they're acting a little bit abnormal, we can put that together for a bigger picture and provide a recommended action.

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it_user500109 - PeerSpot reviewer
IT Analyst at a tech services company with 10,001+ employees

Monitoring has been easy and streamlined. Its ability to integrate with CA SDM and its capability to receive SNMP traps from other tools, makes it simple to integrate.

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it_user558153 - PeerSpot reviewer
Head Of IT Production Services at a financial services firm with 1,001-5,000 employees

It enables us to use multiple solutions in one software package.

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it_user353400 - PeerSpot reviewer
IT Professional at a tech services company with 51-200 employees

We can deliver quality information to the customer, but then also add or bill revenue to solve those issues that were identified through UIM. It seems like the direction moving forward is not an infrastructure manager and this component and that component. UIM brings it more together, but simplification would be good.

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it_user334737 - PeerSpot reviewer
Manager - GSMC Instumentation & Analytics at a comms service provider with 10,001+ employees

We are using this product for all my customers and internal stakeholders. We did the following:

  • Enabled a complete monitoring solution for their devices
  • Integrated a ticketing system with an in-house tool
  • Made customized report generation
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it_user154629 - PeerSpot reviewer
Senior Infrastructure Manager at a tech services company with 1,001-5,000 employees

Optimizes delivery of managed IT services with CA Nimsoft Monitor.

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it_user357423 - PeerSpot reviewer
Tools Architect at a tech services company with 501-1,000 employees

It's allowed us to get better coverage with our monitoring and to consolidate all monitoring into one solution.

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it_user357405 - PeerSpot reviewer
Systems Engineer at a aerospace/defense firm with 1,001-5,000 employees

It's fairly new and we're all still learning it. We're in the process of migrating to UIM and phasing everything in.

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it_user189933 - PeerSpot reviewer
Sr. Services Consultant at a tech consulting company with 51-200 employees

This product has helped all my clients have a managed view of the data center and be proactive in preventing the most common problems.

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KN
Implementation/Delivery at a tech services company with 51-200 employees

It used to take longer to identify issues and to resolve them. But with this solution, we are able to know exactly where an issue is coming from and to tackle it. It helps us to reduce the time and cost involved and the number of employees involved. That's where it gives us added value.

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it_user157599 - PeerSpot reviewer
Cloud Computing Tools at a tech company with 51-200 employees

Provides a single ecosystem for monitoring globally across PaaS, IaaS, legacy and hybrid infrastructure.

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it_user797967 - PeerSpot reviewer
Distinguished Engineer with 10,001+ employees

The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value.

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it_user351507 - PeerSpot reviewer
Infrastructure Engineer Principal at a comms service provider with 1,001-5,000 employees

UIM has not changed our organization too much, but previously we had no insight as to what our servers were doing, so it has helped getting it all in one spot.

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it_user350661 - PeerSpot reviewer
Sr. Application Support Engineer at a financial services firm with 1,001-5,000 employees

It provides us with infrastructure availability and application availability. If any one of your apps aren’t working, especially high-impact, high-use applications, it affects business. So, it's really helped us with making sure our applications are available.

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it_user229734 - PeerSpot reviewer
IT Technical Testing Consultant at adhoc International

It has provided insight on almost all our information system components/layers using a single unified solution.

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it_user155184 - PeerSpot reviewer
Senior Systems Executive at a tech vendor with 1,001-5,000 employees

The dashboards and reporting features help users have a close eye on the servers; the ability to notify users that something might go wrong if you do not pay attention to this alert helps us to avoid incidents.

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it_user159393 - PeerSpot reviewer
Founder / Owner at a security firm with 51-200 employees

Nimsoft allows for long term data storage / trend analysis compared to preset SLA objects that allow for capacity planning to remove risks of downtime due to lack of resource provisioning.

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it_user507414 - PeerSpot reviewer
Application Developer at a tech company with 501-1,000 employees

There is nothing we can't monitor with this product and do so in a very easy and efficient manner.

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it_user159171 - PeerSpot reviewer
NOC Engineer at a tech consulting company with 501-1,000 employees

We are able to configure alert by client requirements and can see those alert in with a lot of detail.

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it_user797928 - PeerSpot reviewer
IS Team Lead at a insurance company with 5,001-10,000 employees

It reduced cycles for a lot of quick out-of-the-box functionality. 

It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment.

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it_user779169 - PeerSpot reviewer
Operations Coordinator at a tech services company with 11-50 employees

It delivers our customers many metrics, so they may make decisions.

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it_user386634 - PeerSpot reviewer
IT Admin at a tech services company with 10,001+ employees
  • Simple architecture
  • Lightweight software, which uses less hardware resource
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it_user357438 - PeerSpot reviewer
Systems Engineer at a comms service provider with 10,001+ employees

The centralized dashboards and many monitoring tools have made our organization a lot easier to manage.

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it_user159873 - PeerSpot reviewer
Developer at a tech services company with 501-1,000 employees

With some scripting we are able to integrate much better with our ticketing system.

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it_user789015 - PeerSpot reviewer
‎Digital Design Manager with 1-10 employees
  • Great customized dashboards and drill down reports with auto serve analytics.
  • Enterprise scale and performance
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it_user475434 - PeerSpot reviewer
Business Development at a tech services company with 51-200 employees

We are transitioning to a proactive monitoring. By using thresholds and predictive analysis, we are reducing incidents.

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Buyer's Guide
DX Unified Infrastructure Management
March 2024
Learn what your peers think about DX Unified Infrastructure Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.