The solution has a file transfer SCP plugin that is very good.
What needs improvement?
The solution should give commands in a mainly English perspective so that it's easier to configure in the future. The technical support could be improved by removing delays in response times. They should be able to get back to clients… more»
What's my experience with pricing, setup cost, and licensing?
I don't have an immediate comment on pricing as it's not something that I handle. My understanding is that it varies from enterprise licensing to individual department licensing.
Which solution did I use previously and why did I switch?
We've used a few different solutions in the past including CA Workload Animation ESP and Control-M.
What other advice do I have?
I'd recommend the solution. As long as the migration from other software to this one is made easy, it would be good to switch. I'd rate the solution eight out of ten.