Camunda Room for Improvement

Joscelyn Jean - PeerSpot reviewer
IT Solution Architect at a government with 10,001+ employees

We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved.

If you stick to the basics, it can be pretty easy. If you need to extend, as we did with custom plugins, this is rather hard because the documentation is not that great. Everything is there. It is an open-source tool, and we had access to classes and documentation, but there was no great explanation on how to use them. There were also not many examples. It was pretty hard to go this way, but if you stick with the basic functionality, it is a great and easy tool.

Another thing that we struggled with has already been fixed. They now offer a SaaS version of Camunda. We struggled a little bit with how to deploy Camunda in our infrastructure. The way it was designed was that the database can easily become a performance bottleneck. It is something that they could improve. They can provide more examples of how to implement a scalable solution using Camunda.

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arjones - PeerSpot reviewer
CTO at ank Platform

Camunda has licensing per process. There should be a different kind of licensing so that a company with thousands of microservices doesn't have to pay per process. It would be very useful for us. Their current licensing is very difficult for us to maintain. When you have a lot of processes running, it becomes very expensive very quickly.

It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success.

We use our deployment pipeline to deploy the BPMN process. We have a continuous deployment system where when you finish your development, you are able to deploy the BPMN file as well. Sometimes, when the engineers are deploying several BPMN processes in parallel, we receive an error for Camunda, and we are unable to do the deployment. It is a very specific issue, but we have found that automatic BPMN process deployments sometimes fail in Camunda. When we try to deploy several at once, the system isn't strong or robust enough. So, there is room for improvement.

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BN
Product Owner at a insurance company with 10,001+ employees

They should focus more on enterprise challenges. We are using the enterprise license, and I would like to see more interactions with Camunda. The enterprise license should cover enterprise challenges. We would need more touchpoints so that Camunda understands better what's going on at the enterprise level. That's an area where Camunda could improve. They can understand the challenges of an enterprise and try to come up with solutions from their side for the enterprise.

As an enterprise license owner, if we have some ideas for features, we expect them to release the features faster than now. So, a bit faster feature release is an area for improvement.

There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people.

Another improvement area is the licensing model. We are yet to find out a smart licensing model for Camunda. We are mainly using the CP engine, and we require only a support and service contract, but this is not yet possible. Their licenses were probably made 10 or 20 years ago, but we need tailor-made licenses for the implemented use case. As a platform owner, I have to provide our customers with a static price tag. The price should not increase exponentially, and we should be able to tell them that we are not overcharging them. If the cost gets too high, it's likely to not be used in the future.

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Buyer's Guide
Camunda
March 2024
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MS
Principal Consultant at Palmira

The form builder that will be utilized in the system and the data monitor both need improvement at this time. I want to exchange the data between the activity and UI basis. Currently, they are using a JSON file, which needs to be improved. We need something that can be used as a user interface and the user can make the data binding and exchange data between the activities.

This is what we did ourselves. We had the engine itself and we created a data monitor and formed it on top of it. This is what is missing in the system.

The initial setup can be complex for business users.

There occasionally be some bugs in the solution. 

The solution needs to offer more languages such as Chinese, Arabic, Hebrew, et cetera.

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KB
BPM Technical Referent at a computer software company with 1,001-5,000 employees

There is something that could be improved, particularly the availability of a drag-and-drop front-end tool for the workflow designer. When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks. It would be beneficial to have something like the latest version of Ondula, which offers more flexibility and ease of use.

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SW
Founder at Simpro Tech

The primary issue regarding the Camunda platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training.

For instance, if I were to compare a Process Maker who provides free training with UiPath, which is also free, and then with the Camunda Platform, the latter requires payment for its services and verification procedures. The amount charged by Camunda is quite substantial and not negligible.

As you can see, I am unable to carry out any implementation without having received prior training, and this has been a major disadvantage of using the Camunda Platform.

I would like to see the pricing improved.

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Anmol Rane - PeerSpot reviewer
Lead Business Analyst at Allianz

The support offered by the product is an area of concern where improvements are required.

Though Camunda offers one of the best support services in the market, I know that Camunda Platform 8.0 is still in the development phase. The tool can have more guidelines and best practices that can be made available over the internet to help people who are researching the solution as it is a new product in the market.

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JL
Architect intégrateur des processus d'affaire at a government with 10,001+ employees

We are not continuing with Camunda because of performance problems. We have millions of cases and when we did load testing with Camunda we found some limitations.

It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult.

They also need to integrate business role management, because Camunda doesn't have a built-in business-roles engine. The business analytics monitoring, the BAM portion, could also be improved.

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Hemed Kaore - PeerSpot reviewer
CUSTOMS OFFICER at Tanzania Revenue Authority

Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement. It would be appreciated if we were more flexible in managing the processes.

I am unsure if we can get a beta version of the tool with many features, including data modeling, apart from process modeling. If we get something that can be achieved with data modeling and collaboration features for any tasks, including the ones from outside, it would be much more appreciated.

We want a common platform for taking care of customs and domestic taxes since that could be a good thing for our business process across our entire company.

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Alexey Nakonechnyy - PeerSpot reviewer
Deputy CEO at Integrity

When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access.

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PedroPeres1 - PeerSpot reviewer
Head Of Architecture at Syone

I'd like to see a number of preset features and configurations included in the solution to make it more of a plug-and-play kind of product. That would help us in terms of our customers. 

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SK
VP and Principal Architect at a financial services firm with 1,001-5,000 employees

Camunda lacks sufficient dashboards for operations and reporting. Although I can create dashboards and reports using the provided framework, it's not as enterprise-ready as some of the competitors in the market. They offer ready-made dashboards that are easier to create compared to Camunda. That's an area where Camunda can improve.

So, in future releases, I would like to see better dashboards.

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Teguh Surya - PeerSpot reviewer
AVP B2B Business Process Excellence at Hutchison 3 Indonesia

Camunda should be able to automate the processes in any department, like the ones in HR that are related to procurement or any others, which are repeated in the same manner without any significant changes in the process, as it is one area where the product faces certain shortcomings.

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SA
Delivery Manager at a computer software company with 201-500 employees

The product must provide more videos and training materials.

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Yogesh Naik - PeerSpot reviewer
Principal Software Engineer at Deserve

The solution's pricing and scalability could be improved. It's very difficult to know how to really scale the solution. It would be nice if information is made available about case studies where people have scaled Camunda to a larger set of requests per second and how they did it. We really struggle to scale up the solution.

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Adeilton Oliveira - PeerSpot reviewer
Engineering Manager at Ocean Batteries

The Camunda Modeler installation poses a challenge, requiring local installation, which doesn't help collaboration like other online tools, for instance. Camunda needs to improve its user interface.

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PawanSingh2 - PeerSpot reviewer
Principal Solution Architect at Marsh & McLennan Companies

An improvement would be to support Angular 2 instead of AngularJS, which is quite old. I would also like Camunda to provide support for migrating to the new version so that my processes migrate without any problems.

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LucasOlmos - PeerSpot reviewer
CTO at Tech-House

They could provide more documentation regarding the integration of different programming languages. We encounter challenges finding recommendations or online documents while developing processes.

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SS
Associate Artist at Thoughtschools

Camunda Platform's customer support could be improved because their response is quite slow.

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PD
Senior Technical Manager at Infosys

I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas.

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TanishGupta - PeerSpot reviewer
Senior Software Engineer at Razorpay

The latency of API could be decreased.

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Buyer's Guide
Camunda
March 2024
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.