I'm a customer and end-user.

This is a simple, efficient, reliable product that offers good value. I would recommend it. 

I'd rate the solution ten out of ten. 

When reviewing the logs, they are nicely structured and use the same format every time, from a technical standpoint this makes error determination quick. The error codes and the information that the logs provide are generally enough to get you through what's wrong.

When planning your backup selections, work out if these can be split into multiple backup jobs to aid in recovery times or ease of restoration processes. 

If you require a faster recovery time (low RTO), I'd suggest using a Carbonite appliance, the purpose of this is to provide a fast restore on your local network from your most recent backups.

If you plan to use the product's BMR/BMI functionality, ensure you have created the recovery media before you need it. It's not always clear that you need to make that ISO/bootable USB, you will need it for complete system failures.

The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use. I would recommend it if you need this kind of solution.  

On a scale of one to ten (where one is the worst and ten is the best), I would rate Carbonite Server as a nine or even a ten-out-of-ten. That may be because I am not an expert in this type of solution, but it does everything I expect it to and does not get in the way while doing it. I am very happy with it.  

I give the solution a seven out of ten.

Only one administrator is required for maintenance and monitoring.

Carbonite Server has a large community and I recommend the solution.

I would absolutely recommend this solution. We've had a really good experience with it so far. We've already gone through an audit to leverage their platform to actually clear that audit. The reason for purchasing professional services from them wasn't necessarily because we needed assistance in installing it. It was more because of the documentation of the environment after it is installed, which bodes very well for organizations like ours where you've got regulatory compliance that you have to adhere to.

The biggest lesson that I have learned from using this solution is that you should know different types of backups before you start implementing them because there are so many.

I would rate Carbonite Server a seven out of ten just because there are things that we would like it to do.

This solution is very simple to use and I will recommend it to anybody. In the next release I would like to see an improvement in the auto failover option. Right now the failover happens, but it requires a nut bolt or something to put in between so that I can do a failover. If they could integrate an automatic failover feature with software or hardware for when my production goes down, it would be a huge benefit. I will rate this solution a nine out of ten.

I would rate Carbonite Server a seven out of ten.