Carbonite Server Overview

Carbonite Server is the #15 ranked solution in our list of top Cloud Backup tools. It is most often compared to Veeam Backup for Office 365: Carbonite Server vs Veeam Backup for Office 365

What is Carbonite Server?

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

Carbonite Server is also known as Carbonite Recover Backup.

Carbonite Server Buyer's Guide

Download the Carbonite Server Buyer's Guide including reviews and more. Updated: January 2021

Carbonite Server Customers

INLINE Commercial Construction, Hamilton County

Carbonite Server Video

Pricing Advice

What users are saying about Carbonite Server pricing:
  • "We pay 9,000 dollars per year for our license."
  • "The pricing is between $120 and $150 per year."

Carbonite Server Reviews

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Sr. Solutions Architect / Technical Account Engineer Manager at a computer software company with 10,001+ employees
Real User
Oct 21, 2020
Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet

What is our primary use case?

I am using Carbonite Server Backup to protect my VMware, vSphere, and vSAN configuration, which is a 7.0 vSAN 4 node cluster. It provides application consistency and data protection for my virtual environment, but most importantly, it also protects my complex servers. We have a hybrid deployment. It is deployed on the cloud as well as on-premises.

Pros and Cons

  • "The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
  • "The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

What other advice do I have?

I would absolutely recommend this solution. We've had a really good experience with it so far. We've already gone through an audit to leverage their platform to actually clear that audit. The reason for purchasing professional services from them wasn't necessarily because we needed assistance in installing it. It was more because of the documentation of the environment after it is installed, which bodes very well for organizations like ours where you've got regulatory compliance that you have to adhere to. The biggest lesson that I have learned from using this solution is that you should know…
Enterprise Solutions Architect at a tech services company with 201-500 employees
Top 5
Nov 13, 2019
The replication bytes are phenomenal and it is extremely stable

What is our primary use case?

We use this solution for different things, like for DR replication for some controllers. That's our primary use case.

Pros and Cons

  • "The solution is very stable."
  • "In the next release I would like to see an improvement in the auto failover option."

What other advice do I have?

This solution is very simple to use and I will recommend it to anybody. In the next release I would like to see an improvement in the auto failover option. Right now the failover happens, but it requires a nut bolt or something to put in between so that I can do a failover. If they could integrate an automatic failover feature with software or hardware for when my production goes down, it would be a huge benefit. I will rate this solution a nine out of ten.
Find out what your peers are saying about OpenText, Veeam Software, Zerto and others in Cloud Backup. Updated: January 2021.
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President at a consultancy with 51-200 employees
Real User
Sep 22, 2020
Cloud-based backup and restore that does not slow your computer down

What is our primary use case?

I use Carbonite for our cloud backups. It backs up my computers including the documents and key programs. Really, I have only had to use it a couple of times to restore computers or transfer everything to another computer one time. It has done the job reliably and without any surprises.

Pros and Cons

  • "It does not slow down your computer or use a lot of resources as it works."
  • "Technical support handled all our issues quickly and effectively."
  • "It seems reliable and easy to use."
  • "They do not yet have USB recovery but they are adding it in coming releases."

What other advice do I have?

The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use. I would recommend it if you need this kind of solution. On a scale of one to ten (where one is the worst and ten is the best), I would rate Carbonite Server as a nine or even a ten-out-of-ten. That may be because I am not an expert in this type of solution, but it does everything I expect it to and does not get in the way while doing it. I am very happy with it.