CareCloud Archived Reviews (More than two years old)

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Vendor
Owner at a health, wellness and fitness company with 51-200 employees
Dec 08 2015

What do you think of CareCloud?

Valuable Features

It's visually appealing Web based

Room for Improvement

They need to improve the product so it does what they say it does.

Use of Solution

3 years

Deployment Issues

There were several issues. They were not experienced in billing for chiropractic, to say the least.

Stability Issues

Frequent crashes Freezes constantly

Customer Service and Technical Support

Customer Service: Support is lousy at best. Technical Support: It's ok.

ROI

I don't have an ROI.

Pricing, Setup Cost and Licensing

Make sure everything is in writing, do not take the salesman's word for anything.

Other Solutions Considered

Dr. Chrono Chirotouch Kareo

Other Advice

We were sold an iPad charting option, that was "to be released in two weeks," however, three years…

What is CareCloud?

CareCloud helps medical practices manage patients to payers and everything in-between. CareCloud's cloud-based platform helps high-performing medical practices grow by improving efficiency, increasing margins and optimizing the patient experience. Our comprehensive suite of tools covers patient management, revenue cycle management (RCM), electronic health records (EHR) and patient experience management. For more information, visit www.carecloud.com.
CareCloud customers
Sanova Dermatology