Casepoint OverviewUNIXBusinessApplication

Casepoint is the #11 ranked solution in our list of top eDiscovery software. It is most often compared to kCura Relativity: Casepoint vs kCura Relativity

What is Casepoint?

Casepoint is a technology company focused on the digital transformation of litigation discovery. Casepoint’s cloud-based eDiscovery platform removes significant barriers from the discovery process, enabling legal teams to focus on the art of litigation. Features of Casepoint include a full-strength review platform with artificial intelligence pre-installed, cloud analytics and collections, and robust data processing capabilities all in a single technology platform. Based in the United States and with offices in three continents, Casepoint is repeatedly chosen by leading law firms, multinational corporations, and public sector clients for their largest, end-to-end discovery needs. Casepoint is smarter legal working.

Buyer's Guide

Download the eDiscovery Buyer's Guide including reviews and more. Updated: September 2021

Casepoint Customers
BARNES & THRONBURG LLP, BRIGGS, Morgan Lewis, JENNER&BLOCK, COHENMILSTEIN, WheelerTriggO'Donnell LLP
Casepoint Video

Pricing Advice

What users are saying about Casepoint pricing:
  • "It's ridiculously overpriced and the bills are ridiculous."

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RH
Partner at a legal firm with 11-50 employees
Real User
Top 20
Overpriced for storing documents, it is not user-friendly, and the support is paid hourly

What is our primary use case?

We are a law office that does litigation. We have 12 attorneys. We use this solution to manage large document files with large documents for production.

Pros and Cons

  • "Casepoint is scalable. I don't have any issues with the scalability of this solution."
  • "I hate everything about it this product. It is not user-friendly."

What other advice do I have?

I would not recommend this solution, but I don't have a lot of experience. My comments are in the context of how I thought about this one thing, but I can't say comparatively, because I haven't switched to another solution and been able to say that all of the issues that I had with Casepoint have been resolved. I just didn't find anything about the platform to be user-friendly, although I am far from a technical guru. I'm from the era of starting the practice of law with flip phones, at best. It's fair to say that I probably don't adapt to that the way that a younger lawyer just coming out of…
MP
Claims Administration Senior Coordinator at a insurance company with 10,001+ employees
Real User
Top 10
A reliable solution that could benefit from some adjustment, stability-wise

What is our primary use case?

Within our organization, there are roughly 300 employees using this solution. Our legal staff uses it extensively. As far as I know, we plan to continue using it in the future. Maintenance is performed quarterly. They do it either overnight or over the weekend — it gets done automatically. We get a notification that there will be an upgrade occurring. It doesn't involve us. It gets done behind the scenes, so to speak.

Pros and Cons

  • "The initial setup was quite straightforward. It's really just a matter of plug-and-play."
  • "The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders."

What other advice do I have?

Overall, on a scale from one to ten, I would give Casepoint a rating of 7.
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Buyer's Guide
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