Catchpoint Benefits

Carl Funk - PeerSpot reviewer
Senior Manager at a training & coaching company with 10,001+ employees

Integration is essential. We can tell what's going on in our infrastructure and all the other events in our environments simultaneously. Our hand-built, in-house integration solution had a lot of overhead. at the same time, Catchpoint was essentially ready out of the box. We only need to configure a connector. That was a huge win. 

Also, our outside-in tests from our previous provider would trigger an alert. Someone would look at that test failure and say, "Well, the site's up. What's wrong here?" We couldn't eliminate ourselves as the culprit. We couldn't tell if it was being routed through an entirely different AS across the internet because someone between us and the test site has a provider issue.

Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial.

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SS
Enterprise Monitoring Service Manager at a tech vendor with 5,001-10,000 employees

Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs. So, it's catching issues alerting the team proactively that there is an issue.

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Buyer's Guide
Catchpoint
March 2024
Learn what your peers think about Catchpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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