Catchpoint Reviews

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Samy Senthivel
Vendor
Enterprise Monitoring Service Manager at a tech vendor with 5,001-10,000 employees
Mar 18 2018

What is most valuable?

We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer… more»

How has it helped my organization?

Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs. So, it's catching… more»

What needs improvement?

There are lots of areas. One is, if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we… more»

What's my experience with pricing, setup cost, and licensing?

The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard. I don't think they will be able to get customers.

If you previously used a different solution, which one did you use and why did you switch?

We previously used Sitescope. It is a high-speed product but it was not evolving to match the technology changes that were happening in the industry, like syndicated… more»

What other advice do I have?

I have noticed they are coming up with APIs to get metrics and then prepare dashboards. Also, they are enhancing their reports on transaction monitoring and they're coming… more»

Which other solutions did I evaluate?

During that time we evaluated New Relic. New Relic did not have an on-prem node. We had some internal applications, so we needed both internal and external application… more»

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What is Catchpoint?

Catchpoint's suite of world-class Web Performance Monitoring solutions empower companies to drive quality online and internally. Our tools enable you to optimize and protect the speed and uptime of your website, applications and infrastructure with unmatched analytics, alerting and troubleshooting. With better performance, happy users will boost revenue with increased engagement and conversions.
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