Catchpoint Valuable Features

Carl Funk - PeerSpot reviewer
Senior Manager at a training & coaching company with 10,001+ employees

Catchpoint's UI is well designed, which was a major selling point for us. It's easy to get the visibility you want. The essential piece for us was the external integration with other tools. We needed to get alerts and test result data into other systems we utilized to roll up that information about how our enterprise was working. 

Lastly, we appreciate the visibility Catchpoint gives us into the provider networks we were traversing when our test ran from an endpoint in a data center to our internal applications.

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AR
Technical Consultant Project Lead at Capgemini

The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint.

The tool is very useful for monitoring activities.

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LS
Analyst/ Solutions Architect at a training & coaching company with 11-50 employees

The solution offers three different ways of slicing data to look for abnormalities. For example, you can slice data in a graph to include X and Y metrics but also time and city metrics. 

The solution allows the creation of response headers whose values can be captured with regex and compared to logs. We send different proxy performance metrics through different header values and it is important to have that information tied to our data so we can pull it by test and look at response times. 

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Buyer's Guide
Catchpoint
March 2024
Learn what your peers think about Catchpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Pandiarajan G - PeerSpot reviewer
Quality Assurance Automation Lead at a comms service provider with 10,001+ employees

Catchpoint's customer service and support are valuable. They are available and able to help us whenever we need extra features. They are clear with respect to what they can or cannot do.

I like that you can record the sessions, and you are able to test the transaction type, web-based and API based. They provide the raw APIs to pull the data. 

Catchpoint's new user interface has a lot of new features enabled and many more functionalities than previous versions.

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DC
Technical Lead at Capgemini

The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue.

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SS
Enterprise Monitoring Service Manager at a tech vendor with 5,001-10,000 employees

We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side. So, it's mainly used to measure the availability and to check whether the sites are available from the customer's perspective. It's used to test it from the end-user perspective.

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SB
Director at a tech services company with 1,001-5,000 employees

That is the function of features. The most valuable features of Catchpoint are basically the transaction monitors on the API and UI.

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it_user2544 - PeerSpot reviewer
Developer at a media company with 501-1,000 employees
Catchpoint is clearly the leader in the industry on pretty much every metric you look at (aside from market share...for now), and blows Keynote/Gomez out of the water when it comes to features and support. Mehdi (the CEO) is accessible at all hours of the day and night for any and all questions, and his average response time must be under an hour. Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have. I can't say enough good things about the people that work at Catchpoint and their commitment to building the best product in their space. View full review »
Buyer's Guide
Catchpoint
March 2024
Learn what your peers think about Catchpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.