Catchpoint Archived Reviews (More than two years old)
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Mar 18 2018
Global synthetic monitoring tracks system availability but drill-down for error detail is too involved
What is most valuable?We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer… more »
How has it helped my organization?Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs. So, it's catching… more »
What needs improvement?There are lots of areas. One is, if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we… more »
What's my experience with pricing, setup cost, and licensing?The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard. I don't think they will be able to get customers.
Which solution did I use previously and why did I switch?We previously used Sitescope. It is a high-speed product but it was not evolving to match the technology changes that were happening in the industry, like syndicated… more »
What other advice do I have?I have noticed they are coming up with APIs to get metrics and then prepare dashboards. Also, they are enhancing their reports on transaction monitoring and they're coming… more »
Which other solutions did I evaluate?During that time we evaluated New Relic. New Relic did not have an on-prem node. We had some internal applications, so we needed both internal and external application… more »
Jul 21 2013
What do you think of Catchpoint?The transition to Real User metrics is not at all related to using an average. All recording and instrumentation processes will benefit through using more sophisticated and nuanced tools than a simple average. Real user metrics are an important data point, but they lack certain information you can get from external monitoring systems. We use both pingdom and catchpoint, by far my favorite is Catchpoint because I can see things like what ISP is involved with a slow request, what geographic region, etc. I can also get scatter plots and nice statistical graphs around median, geometric mean, 75th, 95th, 99th percentile.
Jul 09 2013
Mar 21 2013
What is most valuable?Catchpoint is clearly the leader in the industry on pretty much every metric you look at (aside from market share...for now), and blows Keynote/Gomez out of the water when it comes to features and support. Mehdi (the CEO) is accessible at all hours of the day and night for any and all questions, and his average response time must be under an hour. Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have. I can't say enough good things about the people that work at Catchpoint and their commitment to building the… more »
What needs improvement?The only thing that occasionally bugs me about Catchpoint is some aspects of the UI. It's not an easy problem, and I don't know how I would solve it, but because of the large volume of data that they are presenting and the various ways to slice it, you can end up with a proliferation of windows when debugging an issue. This is something that I expect to improve in the near future, since Catchpoint has rapid releases and is extremely receptive to customer feedback.
What is Catchpoint?Catchpoint's suite of world-class Web Performance Monitoring solutions empower companies to drive quality online and internally. Our tools enable you to optimize and protect the speed and uptime of your website, applications and infrastructure with unmatched analytics, alerting and troubleshooting. With better performance, happy users will boost revenue with increased engagement and conversions.
Catchpoint customersPriceline, Edgecast, 24/7 Media, US Auto Parts, Ask.com