Celonis Valuable Features

NP
Director - Cloud Architecture at a computer software company with 10,001+ employees

1. It is super easy to integrate a cloud-hosted EMS platform with an on-premise Oracle EBS DB (we managed to import 7ears of Oracle EBS data - 6.8 million records in two hours).

2. There are abundant prebuild process connectors available in Celonis marketplace which has accelerated our onboarding to install the Oracle EBS O2C, AP, AR, P2P, and OOTB KPIs.

3. It provides seamless unified views with awesome drill down options.

4. It's easy to write PQL queries for extracting KPIs, and easy to add, and customize filters and dashboards.  

5. It enables Touchless ERP automations leveraging EMS - action flows, automation, and action center for business units. 

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PP
SAP Process Mining Lead at Freelance

The solution has very detailed documentation for technical items so it is very easy for developers to use. 

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Andrei Lupu - PeerSpot reviewer
Continuous Improvement&Automation manager at Carrier

One of the best aspects is the ability to match documents for intercompany transactions. We use this a lot, and it's very helpful.

Because we need to understand what's happening within the company when we have internal transactions and charges between business units, this used to be done manually. Now, with Celonis, we can match them automatically and in real time. That's been helpful.

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Buyer's Guide
Celonis
April 2024
Learn what your peers think about Celonis. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,319 professionals have used our research since 2012.
SuchitraBathula - PeerSpot reviewer
Software Engineer at YASH Technologies

I find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful. 

Action flows are still very useful, like for notifying the user, notifications, alerting them, updating the tables, and notifying the approvals side for ITSM so that the on-time delivery would be increased or the resolution time would decrease.

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Kaustav_Mandal - PeerSpot reviewer
Senior Business Consultant at Cognizant

The product helps clients visualize potential savings by minimizing human errors and reducing manual work. These aspects can be effectively identified and implemented using Celonis. It is the goal for all the Celonis projects.

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Kanghong.Cai Cai - PeerSpot reviewer
Sr. Director Digital Solutions at Thermo Fisher Scientific

The process mapping is most valuable to us. It shows the sections of the different timestamps and the statistical information on the timestamps' waiting time. So that feature helps us give feedback to businesses and identify the final root cause.

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PARTH DAVE - PeerSpot reviewer
RPA Developer at Canadian Pacific Railway

Cause analyzer is a very good feature. It helps find coherence between the lagging and leading parameters. It is one of the most valuable features of the solution. The product has a very robust system.

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Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture

Celonis has machine learning and root cost analysis capabilities. It also has capabilities with process deviations and Process Explorer. In addition, we can do filtration based on activity and timestamp, and several features are available in Celonis to prioritize certain use cases.

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Kaustav-Mandal - PeerSpot reviewer
Senior Analyst at Accenture

Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too.

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LL
Senior Manager - Business Application Owner at Capgemini

From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors.

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Nikhil More - PeerSpot reviewer
Senior Application Developer at Fujitsu

They have in-built connectors for connecting to various systems. 

You can immediately pull or extract data from an SQL database, SAP database, or ServiceNow. 

They provide in-built connectors, which we link to the various systems, and we can pull and extract data from those systems.

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Shrikrishna Kashid - PeerSpot reviewer
Senior Technical Service Engineer Expert at Fujitsu

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process. 

As an evaluator, I found the user interface easy to use. However, for business-oriented individuals who may not be as familiar with such tools, their focus was more on how it facilitated the review and analysis of processes rather than the user interface itself. From my perspective, I found the UI for process monitoring, process intelligence, and other functionalities to be good.

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Sergio Zuñiga - PeerSpot reviewer
Consultant Services at Uintellegence

The main feature of the product is process mining. We can use it to discover processes and mitigate the mistakes in the process. It also helps in optimizing the processes.

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Lavakumar Deergasi - PeerSpot reviewer
SEA Solution Architect at Capgemini

The solution works excellently for large-scale implementations of the applications. It performs well for connecting multiple processes.

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BS
Quality Assurance and Business Process Manager at Zar

Celonis’ Process Cockpit is valuable.

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AS
Senior Manager - Technology at a tech vendor with 10,001+ employees

The most valuable feature of this solution is the PTS service.

Once you have completed the analytics and deployed it on an ongoing basis, it will continue to provide the KPIs, dashboards, and whatnot. As we work on projects, we track what improvements are occurring, which is the most important part. Not so much the action flows.

Celonis is the market leader, but I believe it is not truly Celonis, it is all about the transaction logs.

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Divakar Sarma - PeerSpot reviewer
Architect/Manager at Deloitte

Celonis provides valuable features with in-depth analysis models and UI. You can make adjustments to the model for production management. It is a pure process mining tool with automation processes. 

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EK
Global digital manager at a pharma/biotech company with 10,001+ employees

For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy.

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Oleksandr Yeroshenko - PeerSpot reviewer
RPA Team Lead at Trinetix

I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce. I like how the product deals with automation. I like the product’s UI, how the features work, and how they look.

Celonis provides machine learning or artificial intelligence analysis for the root cause of some process inefficiencies. We don't have to identify issues by ourselves. We can just rely on Celonis’ ML or AI features.

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ZavedAhmed - PeerSpot reviewer
Senior Business Associate at Tech Mahindra

Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up.

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HK
Team Lead at a healthcare company with 1,001-5,000 employees

It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use.

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GV
Works

The most valuable features of the solution are Celonis Process Explorer and Variant Explorer, which allow users to see all the digital footprints related to processes.

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SP
Director at Biz Thrive

I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. 

I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like.

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PP
SAP Technical Architect at a pharma/biotech company with 1,001-5,000 employees

There is good business process intelligence to be explored. 

It is easy to use. The product offers easy configurations.

The real-time replication was just implemented and is quite useful.

There are business process reports that can be leveraged. 

It's a good product. It extracts the customer business process, and it identifies all the issues in the current business processes. Issues are visible in the dashboard, and they can start working on improving those business processes based on what they see there.

It's scalable.

The solution is now stable.

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CU
Robotic Process Automation Leader at Borusan CAT

The solution really is a leader of the industry in the concept of process mining. They are very strong on this scope. It's their most valuable aspect.

The solution offers a very good user interface. With the dynamic interface on offer, the development of processes and dashboards is easy.

Technical support - both from the company and from the consultants we hired - is quite good.

The solution is very stable. It doesn't seem to have any bugs.

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VivekMishra - PeerSpot reviewer
AVP, Technology & Solutions at Cygnet Infotech

My two favorite features are execution management and process intelligence, which provide 360-degree data. These are my favorite features because they offer an implementation strategy for specific processes and provide recommendations. It's like having an expert provide a solution for a mining problem.

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SS
Technical Team Lead at a computer software company with 1,001-5,000 employees

Celonis Studio was introduced recently. Earlier, Celonis was case-centric. It worked on a case level. Now, it groups object-centric things. Action Flows are good. Most of the features in Studio are valuable to us. The solution has many features.

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PP
Solutions Architect at a consultancy with 51-200 employees

What I found most valuable in Celonis is the ease of use.

I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis. 

The solution also allows different user levels, not just the C-suite level, to look at some of the cost corrections that can be done to reach goals. I find this helpful, mainly because the leadership team doesn't usually have an idea of what exactly happens in the day-to-day process, and this gives leaders good insight into what is happening and how it affects the KPIs.

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AB
RPA Process Mining Coordinator at a wholesaler/distributor with 10,001+ employees

The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable.

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AS
Process Mining Manager at a tech services company with 10,001+ employees

It has a strong capability for hosting a lot of data. It is quite robust. 

Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc.

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MK
AI/ML Engineer at a manufacturing company with 1,001-5,000 employees

The process chart is valuable as it gives you the flow of the entire process. It was quite helpful in identifying the bottlenecks and everything related to the process.

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AT
Celonis Consultant at Delite Technologies pvt ltd

The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered. 

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SumitKhanna - PeerSpot reviewer
Process Excellence Head at Indian Institute of Management Indore

The dashboards are excellent. They really do a good job of giving the best patient data and they help us to discover insights. 

The solution is very easy to use and extremely intuitive. There is a period where you need to get used to the tool, however, you just need to play around with the tool itself. 

The UI is great.

The solution offers very good division management.

The initial setup is pretty straightforward.

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RS
Senior Manager at a tech services company with 201-500 employees

We used to draw errors to be processed manually, and now you can actually get the digital information directly with the help of Celonis. That is a valuable feature that customers appreciate, as well as the throughput time, the time between two activities. Earlier, it was difficult for them to actually find out what was the time between two activities. But through Celonis, they can find that out.

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TF
Head of International Markets at a consultancy with 201-500 employees

I have found the automatic mapping of the processes themselves to be a valuable feature. The fact that this solution is agnostic and you can map a process across multiple systems almost automatically from the moment that you have the data mapped out, makes our lives much easier.

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DY
Head of PMO at a tech services company with 11-50 employees

In my opinion, it's quite an advanced tool.

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KM
Consultant at Accenture

We have found the Orient Explorer to be a valuable feature. In the past, individual purchase orders would have been segregated into their respect parts but now, with Celonis, they can be grouped together. 

We can do bucketing on the flow and utilize an index for seeing the most common variant or monitoring the flow that occurs most frequently in a process or particular organization. This allows us to showcase creative values to the client. Moreover, we can implement certain automation. 

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MM
Senior Consultant at a tech services company with 1,001-5,000 employees

The interface is unique. But in the last few years, UiPath has also developed a data mining solution. 

Recently, they have incorporated AI into the new release which is available on the cloud portal that does the machine learning processes and modeling. And we can make the machine learning models in UiPath Studio. We can do a lot of work on data mining. They also offer a lot of other features. We currently recommend Celonis for data mining to our valued customers.

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TR
Senior Director at a consultancy with 51-200 employees

Its usage is relatively straightforward after the UI is set up. There's a lot of pre-built analysis that can be utilized, which saves a lot of time. Overall, it is a good product.

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SL
Chief Executive Officer at a real estate/law firm with 11-50 employees

The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool. 

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SZ
Strategic Consulting advisor at a non-tech company with 11-50 employees

The most valuable features are process mining, task mining, business analytics, and machine learning. 

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Buyer's Guide
Celonis
April 2024
Learn what your peers think about Celonis. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,319 professionals have used our research since 2012.