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Real User
Monitoring expert
Jun 20 2018

What is most valuable?

It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can... more»

How has it helped my organization?

We can proactively see what is going on in the network, so most of the time we notice problems before our customers do. This is the main reason we are using this kind of solution and monitoring, to be sure that we see the problems before the... more»

What needs improvement?

Improvements I would like to see include * a discovery solution * better reports * end-to-end monitoring. The latter is the number one feature that we are looking for. Right now, a lot of other monitoring providers already have a good... more»
Real User
Operation Team Engineering with 1,001-5,000 employees
Jul 02 2018

What is most valuable?

We have a single GUI where we can view the status of all our infrastructure.

How has it helped my organization?

It allows us to keep the same standard monitoring configuration on all the systems that we manage (checks, polling interval, thresholds, etc.). It also allow us to see the status of our different platforms on a single page.

What needs improvement?

Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed. There are a few bugs or annoying things on the... more»
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Real User
IT Project Owner
Jul 02 2018

What is most valuable?

The monitoring of our infrastructure, but it is very important to have a BI report because we must monetize everything. The monitoring is good, but we must also have a bigger view of the infrastructure. So, the BI report is very important.

How has it helped my organization?

My director receives a report on the infrastructure every month.

What needs improvement?

The map allows you to see the whole infrastructure. While it is a good solution, it could possible to be better, because the put on shield is incredible. In the future, we must be able to see the map in 3D, like on Google Earth, because... more»
Real User
Chief Technology Officer at a comms service provider with 51-200 employees
Jul 01 2018

What is most valuable?

All of it is valuable: * ability to schedule downtime * intensity or depth of monitoring which it does * different plugin packs * Centreon MAP * Centreon BI.

How has it helped my organization?

It has improved our awareness of how well our network is running and of network faults within our infrastructure.

What needs improvement?

I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a... more»
Real User
Global Operations Center Lead at a logistics company with 10,001+ employees
Jun 19 2018

What is most valuable?

I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.

How has it helped my organization?

Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces business disruptions resulting from controllable factors.

What needs improvement?

The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.
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What is Centreon?

The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
Centreon customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
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