Centreon Reviews

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Tim Huerter
Consultant
Senior Networking Consultant at S&L
Jun 19 2019

What is most valuable?

One good feature is you can see a big picture of your entire infrastructure. If one component is not reachable, this doesn't mean that you have other hosts which are not… more»

How has it helped my organization?

If you have different functionalities, like a mail flow or production hall, that you need to take care of, then you can visualize those into a map, and you will be able to… more»

What needs improvement?

Because the API is available, which is good, Centreon could be more productive if there was better API functionality. Since you can automate some tasks with the API, such… more»

What's my experience with pricing, setup cost, and licensing?

The pricing starts at around 5000 euro. However, this depends on: * Your environment * The size of your host * How many hosts that you have. * How many remote pollers that… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously, we used Nagios, which is the general base of Centreon. Nagios is a monitoring solution that is open source. It was one of the first monitoring tools available… more»

What other advice do I have?

Centreon is definitely not a perfect or bug-free solution on the market. On the other hand, which solution is that. They have a great support that you can count on, along… more»

Which other solutions did I evaluate?

We have taken a look at other solutions, like Zabbix, Nagios, Checkmk, and PRTG. For us, Centreon is the best solution, because we have all the benefits from the other… more»
Matan Moser
Real User
Project Manager, Cloud Services with 501-1,000 employees
Nov 15 2018

What is most valuable?

When we started using it, our work was based on Nagios completely. What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you… more»

How has it helped my organization?

We use Centreon as a base for almost all of our monitoring, and we use it to trigger instances. We work with ServiceNow. We shifted from the open-source, old, unsupported… more»

What needs improvement?

There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do… more»

What's my experience with pricing, setup cost, and licensing?

I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. I understand Centreon is going to North… more»

If you previously used a different solution, which one did you use and why did you switch?

We used the regular Nagios, two or three of them for each of our data centers. I wasn't there at the time the switch was made to Centreon, but I can guess that it was… more»

What other advice do I have?

Take what you have and challenge it. If you're using another system and you decide to move to Centreon, even if your system is similar, don't put your junk on Centreon or… more»

Which other solutions did I evaluate?

The other solutions we tested give you a unified GUI and a platform, like "Nagios as a Service." They all do basically the same thing. We also had Opsview, after acquiring… more»
Find out what your peers are saying about Centreon, Nagios, Zabbix and others in Network Monitoring Software. Updated: October 2019.
371,917 professionals have used our research since 2012.
Guillain Sanchez
Real User
Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company with 10,001+ employees
Nov 22 2018

What is most valuable?

The collection part, due to the flexibility and scalability.

How has it helped my organization?

The improvement has been the ability to deploy a log monitoring system on already existing infrastructure. When I took ownership of teams where I replaced the previous… more»

What needs improvement?

We have provided feedback to Centreon directly. The most important issue is the capability to interconnect with other systems. It already exists for some of them. For… more»

What's my experience with pricing, setup cost, and licensing?

I deal with technical parts, not with the costs. In terms of licensing, the big question will be the ability to be flexible with the scale of design.

If you previously used a different solution, which one did you use and why did you switch?

We had a different monitoring system. Why Centreon? It's very good at agents, in collecting data. Because of some specific integrations we must do, we chose Centreon… more»

What other advice do I have?

My advice is to make it simple. When I say that, it's in terms of templating. With Centreon we can create a lot of templates. It is very good to have something very… more»

Which other solutions did I evaluate?

We had different solutions. We had Splunk for Big Data monitoring as well as Elasticsearch and Zabbix. These are at the top of the market, along with Centreon.
Kadri Kalpus
Real User
Monitoring expert
Jun 20 2018

What is most valuable?

It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The… more»

How has it helped my organization?

We can proactively see what is going on in the network, so most of the time we notice problems before our customers do. This is the main reason we are using this kind of… more»

What needs improvement?

Improvements I would like to see include * a discovery solution * better reports * end-to-end monitoring. The latter is the number one feature that we are looking for… more»

What's my experience with pricing, setup cost, and licensing?

It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a… more»

If you previously used a different solution, which one did you use and why did you switch?

I haven't had any experience with other solutions and I don't even know how our company dealt with these kinds of issues prior to this solution. When I came to this… more»

What other advice do I have?

If you put it up, be sure to use Centreon's documentation because if you don't use it you will run into problems. Otherwise, I would recommend it because it's quite easy… more»

Which other solutions did I evaluate?

If I remember it correctly, there weren't any better solutions, at least not eight years ago. During the last couple of years we have tried other solutions but none of… more»
Fabien Hochstrasser
Real User
Operation Team Engineering with 1,001-5,000 employees
Jul 02 2018

What is most valuable?

We have a single GUI where we can view the status of all our infrastructure.

How has it helped my organization?

It allows us to keep the same standard monitoring configuration on all the systems that we manage (checks, polling interval, thresholds, etc.). It also allow us to see the… more»

What needs improvement?

Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and… more»

What's my experience with pricing, setup cost, and licensing?

I have no idea how much it costs.

If you previously used a different solution, which one did you use and why did you switch?

We did not have a previous solution. Centreon solved one of the biggest issues that we had. We have a lot of pollers for the metering. In the past, we had to log into each… more»

What other advice do I have?

If they have the same issues that we had, which means a lot of pollers spread across the whole infrastructure and no central view to look at the entire status with the… more»

Which other solutions did I evaluate?

I don't know the other solutions which were evaluated, but I know that there was an evaluation. As the evaluation was done before our team chose to use Centreon, I was not… more»
Disclyn Cyril
Real User
Product Manager - IT Project Manager at PROSERVIA
Sep 25 2019

What is most valuable?

I can't point to one valuable feature. All of Centreon is good.

What needs improvement?

There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation.

What other advice do I have?

My advice would be don't do it by yourself. While it's very easy to implement it, and it's free, contact the company and take advantage of their experience to have a perfectly designed solution. In this area of IT, the more precise you are, the better the solution. In monitoring, if you have too… more»

Which other solutions did I evaluate?

The competitive products have value, but we have used this one for more than ten years and we are not planning to change it.
Real User
CEO & CTO at a tech services company
Feb 09 2019

What is most valuable?

The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business… more»

How has it helped my organization?

When we started to work with Centreon, there were about 30 people in our company and now there are 90 people, so our company has been growing and growing with Centreon. One thing that I love is that… more»

What needs improvement?

I would like to see a better UI, one which is more responsive. This would be an improvement. Other than that, at the moment, every one of our customers is satisfied with this product.

What's my experience with pricing, setup cost, and licensing?

As a Centreon partner, the pricing is good. We get a discount. It's a really good product so I would say the pricing is correct.

If you previously used a different solution, which one did you use and why did you switch?

We used Nagios before Centreon. I prefer Centreon because Centreon vs Nagios provides a web interface without having to spend more on a license for it. That is why we migrated from Nagios to Centreon.

What other advice do I have?

I rate Centreon at nine out of 10 because I think the user interface can be improved. That's why I don't rate it a 10. But, from my point of view, this is one of the better monitoring products.
Real User
IT Project Owner
Jul 02 2018

What is most valuable?

The monitoring of our infrastructure, but it is very important to have a BI report because we must monetize everything. The monitoring is good, but we must also have a… more»

How has it helped my organization?

My director receives a report on the infrastructure every month.

What needs improvement?

The map allows you to see the whole infrastructure. While it is a good solution, it could possible to be better, because the put on shield is incredible. In the future, we… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is acceptable.

If you previously used a different solution, which one did you use and why did you switch?

We are a big company and did not have a worldwide monitoring solution before Centreon. All we had were several countries using monitoring tools which were inefficient… more»

What other advice do I have?

When you buy Centreon, you must understand that it is empty. Do not ask it to do your job. Centreon is a solution, and it is very good and efficient if you put all your… more»

Which other solutions did I evaluate?

We did not evaluate another solution.
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Find out what your peers are saying about Centreon, Nagios, Zabbix and others in Network Monitoring Software. Updated: October 2019.
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Centreon Questions

What is Centreon?

The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
Centreon customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
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