Centreon Reviews

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Tim Huerter
Consultant
Senior Networking Consultant at S&L
Jun 19 2019

What is most valuable?

One good feature is you can see a big picture of your entire infrastructure. If one component is not reachable, this doesn't mean that you have other hosts which are not… more »

How has it helped my organization?

If you have different functionalities, like a mail flow or production hall, that you need to take care of, then you can visualize those into a map, and you will be able to… more »

What needs improvement?

Because the API is available, which is good, Centreon could be more productive if there was better API functionality. Since you can automate some tasks with the API, such… more »

What's my experience with pricing, setup cost, and licensing?

The pricing starts at around 5000 euro. However, this depends on: * Your environment * The size of your host * How many hosts that you have. * How many remote pollers that… more »

Which solution did I use previously and why did I switch?

Previously, we used Nagios, which is the general base of Centreon. Nagios is a monitoring solution that is open source. It was one of the first monitoring tools available… more »

What other advice do I have?

Centreon is definitely not a perfect or bug-free solution on the market. On the other hand, which solution is that. They have a great support that you can count on, along… more »

Which other solutions did I evaluate?

We have taken a look at other solutions, like Zabbix, Nagios, Check MK, and PRTG. For us, Centreon is the best solution, because we have all the benefits from the other… more »
Matan Moser
Real User
Project Manager, Cloud Services with 501-1,000 employees
Nov 15 2018

What is most valuable?

When we started using it, our work was based on Nagios completely. What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you… more »

How has it helped my organization?

We use Centreon as a base for almost all of our monitoring, and we use it to trigger instances. We work with ServiceNow. We shifted from the open-source, old, unsupported… more »

What needs improvement?

There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do… more »

What's my experience with pricing, setup cost, and licensing?

I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. I understand Centreon is going to North… more »

Which solution did I use previously and why did I switch?

We used the regular Nagios, two or three of them for each of our data centers. I wasn't there at the time the switch was made to Centreon, but I can guess that it was… more »

What other advice do I have?

Take what you have and challenge it. If you're using another system and you decide to move to Centreon, even if your system is similar, don't put your junk on Centreon or… more »

Which other solutions did I evaluate?

The other solutions we tested give you a unified GUI and a platform, like "Nagios as a Service." They all do basically the same thing. We also had Opsview, after acquiring… more »
Learn what your peers think about Centreon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.
Marcilio Henrique LAGE MACHADO
Real User
President at ITS Solucoes
Jul 03 2020

What is most valuable?

We use almost everything in the product. What is most important are the monitoring, alerting, and the dashboards. If we don't have basic monitoring, we don't have a NOC. It's the basis of the… more »

How has it helped my organization?

Centreon makes it easier and quicker to get the information needed to analyze. It uses different colors when there is a problem that passes a threshold. It gives you information and you just have to… more »

What needs improvement?

I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature… more »

What's my experience with pricing, setup cost, and licensing?

If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is… more »

Which solution did I use previously and why did I switch?

We used to use Nagios. I also used the IBM Tivoli solution, OpenView from HPE, and WhatsUp Gold. I have used many solutions. We switched to Centreon for a number of reasons. The IBM and HPE solutions… more »

What other advice do I have?

We use multiple views on Centreon. We don't use a single view because it's too big. We could have a single view. But in terms of alerts, when we create dashboards that provide the best point of view… more »
Massimiliano Faraon
Reseller
CEO at Artesys Orion
Sep 01 2020

What is most valuable?

You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that… more »

How has it helped my organization?

We are using Centreon for our customers. During the COVID-19 emergency, we were able to do all the tasks required from our customers because you have unlimited access to… more »

What needs improvement?

Centreon is missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.

What's my experience with pricing, setup cost, and licensing?

The solution is affordable. The price isn't so high compared to other solutions. The price is negotiable, e.g., you can get a very good price at 20,000 devices if you can… more »

Which solution did I use previously and why did I switch?

We primarily switched to Centreon because of compatibility, cost, difficulty in finding expertise, and support with our previous solution. Centreon has been more flexible… more »

What other advice do I have?

It is a complete solution. Our customers are happy. If you want to improve your active monitoring activity, you should use Centreon. I would rate the solution as a 10 out… more »

Which other solutions did I evaluate?

We do a competitor evaluation every year of the market to determine if there is a better competitor. While there are other solutions, I don't think there is a better… more »
Guillain Sanchez
Real User
Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company with 10,001+ employees
Nov 22 2018

What is most valuable?

The collection part, due to the flexibility and scalability.

How has it helped my organization?

The improvement has been the ability to deploy a log monitoring system on already existing infrastructure. When I took ownership of teams where I replaced the previous… more »

What needs improvement?

We have provided feedback to Centreon directly. The most important issue is the capability to interconnect with other systems. It already exists for some of them. For… more »

What's my experience with pricing, setup cost, and licensing?

I deal with technical parts, not with the costs. In terms of licensing, the big question will be the ability to be flexible with the scale of design.

Which solution did I use previously and why did I switch?

We had a different monitoring system. Why Centreon? It's very good at agents, in collecting data. Because of some specific integrations we must do, we chose Centreon… more »

What other advice do I have?

My advice is to make it simple. When I say that, it's in terms of templating. With Centreon we can create a lot of templates. It is very good to have something very… more »

Which other solutions did I evaluate?

We had different solutions. We had Splunk for Big Data monitoring as well as Elasticsearch and Zabbix. These are at the top of the market, along with Centreon.
Disclyn Cyril
Real User
Product Manager - IT Project Manager at PROSERVIA
Sep 25 2019

What is most valuable?

I can't point to one valuable feature. All of Centreon is good.

What needs improvement?

There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation.

What other advice do I have?

My advice would be don't do it by yourself. While it's very easy to implement it, and it's free, contact the company and take advantage of their experience to have a perfectly designed solution. In this area of IT, the more precise you are, the better the solution. In monitoring, if you have too… more »

Which other solutions did I evaluate?

The competitive products have value, but we have used this one for more than ten years and we are not planning to change it.
Real User
CEO & CTO at a tech services company
Feb 09 2019

What is most valuable?

The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business… more »

How has it helped my organization?

When we started to work with Centreon, there were about 30 people in our company and now there are 90 people, so our company has been growing and growing with Centreon. One thing that I love is that… more »

What needs improvement?

I would like to see a better UI, one which is more responsive. This would be an improvement. Other than that, at the moment, every one of our customers is satisfied with this product.

What's my experience with pricing, setup cost, and licensing?

As a Centreon partner, the pricing is good. We get a discount. It's a really good product so I would say the pricing is correct.

Which solution did I use previously and why did I switch?

We used Nagios before Centreon. I prefer Centreon because Centreon vs Nagios provides a web interface without having to spend more on a license for it. That is why we migrated from Nagios to Centreon.

What other advice do I have?

I rate Centreon at nine out of 10 because I think the user interface can be improved. That's why I don't rate it a 10. But, from my point of view, this is one of the better monitoring products.
Jake Lao
Real User
Global Operations Center Lead at a logistics company with 10,001+ employees
Apr 23 2019

What is most valuable?

I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling… more »

How has it helped my organization?

Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces business disruptions resulting from controllable… more »

What needs improvement?

The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.

What's my experience with pricing, setup cost, and licensing?

Open source solutions can be very cost effective for an organization looking for a product that can be quickly implemented, as there is no initial cost and there are no… more »

Which solution did I use previously and why did I switch?

We switched to Centreon from our previous solution because of the flexibility it offered as an open source solution and because it allowed us to have more control over the… more »

What other advice do I have?

Centreon is like a sandbox for monitoring your systems. It allows you to customize and automate different tasks, such as the configuration of hosts for monitoring, and… more »

Which other solutions did I evaluate?

We have used SolarWinds Network Performance Monitor and SolarWinds Server and Application Monitor.
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User Assessments By Topic About Centreon

Learn what your peers think about Centreon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.

Centreon Questions

What is Centreon?

The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
Centreon customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
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