Centreon Reviews

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Kadri Kalpus
Real User
Monitoring expert
Jun 20 2018

What is most valuable?

It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we... more»

How has it helped my organization?

We can proactively see what is going on in the network, so most of the time we notice problems before our customers do.... more»

What needs improvement?

Improvements I would like to see include * a discovery solution * better reports * end-to-end monitoring. The latter is... more»

What's my experience with pricing, setup cost, and licensing??

It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a... more»

Which other solutions did I evaluate??

I haven't had any experience with other solutions and I don't even know how our company dealt with these kinds of... more»

What other advice do I have??

If you put it up, be sure to use Centreon's documentation because if you don't use it you will run into problems.... more»
Fabien Hochstrasser
Real User
Operation Team Engineering with 1,001-5,000 employees
Jul 02 2018

What is most valuable?

We have a single GUI where we can view the status of all our infrastructure.

How has it helped my organization?

It allows us to keep the same standard monitoring configuration on all the systems that we manage (checks, polling... more»

What needs improvement?

Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set... more»

What's my experience with pricing, setup cost, and licensing??

I have no idea how much it costs.

Which other solutions did I evaluate??

We did not have a previous solution. Centreon solved one of the biggest issues that we had. We have a lot of pollers... more»

What other advice do I have??

If they have the same issues that we had, which means a lot of pollers spread across the whole infrastructure and no... more»
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CEOCTObe66
Real User
CEO & CTO at a tech services company
Sep 16 2018

What is most valuable?

The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure.... more»

How has it helped my organization?

When we started to work with Centreon, there were about 30 people in our company and now there are 60 people, so our... more»

What needs improvement?

I would like to see a better UI, one which is more responsive. This would be an improvement. Other than that, at the... more»

What's my experience with pricing, setup cost, and licensing??

As a Centreon partner, the pricing is good. We get a discount. It's a really good product so I would say the pricing is... more»

Which other solutions did I evaluate??

We used Nagios before Centreon. I prefer Centreon because Centreon provides a web interface without having to spend... more»

What other advice do I have??

I rate Centreon at nine out of 10 because I think the user interface can be improved. That's why I don't rate it a 10.... more»
ITProjec4a84
Real User
IT Project Owner
Jul 02 2018

What is most valuable?

The monitoring of our infrastructure, but it is very important to have a BI report because we must monetize everything.... more»

How has it helped my organization?

My director receives a report on the infrastructure every month.

What needs improvement?

The map allows you to see the whole infrastructure. While it is a good solution, it could possible to be better,... more»

What's my experience with pricing, setup cost, and licensing??

The pricing is acceptable.

Which other solutions did I evaluate??

We are a big company and did not have a worldwide monitoring solution before Centreon. All we had were several... more»

What other advice do I have??

When you buy Centreon, you must understand that it is empty. Do not ask it to do your job. Centreon is a solution, and... more»
Stephen Davies
Real User
Chief Technology Officer at a comms service provider with 51-200 employees
Jul 01 2018

What is most valuable?

All of it is valuable: * ability to schedule downtime * intensity or depth of monitoring which it does * different... more»

How has it helped my organization?

It has improved our awareness of how well our network is running and of network faults within our infrastructure.

What needs improvement?

I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area... more»

What's my experience with pricing, setup cost, and licensing??

Excellent value.

Which other solutions did I evaluate??

Since I've been at Opticomm, we've always used Centreon. Prior to that, I've used a number of different management... more»

What other advice do I have??

Clearly understand what you want to be able to monitor. Clearly understand what alarms, what things you actually wish... more»
Jake Lao
Real User
Global Operations Center Lead at a logistics company with 10,001+ employees
Jun 19 2018

What is most valuable?

I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices... more»

How has it helped my organization?

Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces... more»

What needs improvement?

The Home view could be improved by adding customization functions that allow users to change the size of the widgets... more»

What's my experience with pricing, setup cost, and licensing??

Open-source solutions can be very cost effective for an organization looking for a product that can be quickly... more»

Which other solutions did I evaluate??

We switched to Centreon from our previous solution because of the flexibility it offered as an open-source solution and... more»

What other advice do I have??

Centreon is like a sandbox for monitoring your systems. It allows you to customize and automate different tasks, such... more»
Viktor Muransky
Real User
Global IT Operations Manager
Jun 27 2018

What is most valuable?

The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control.

How has it helped my organization?

We have early alerting of problems within our IT infrastructure.

What needs improvement?

Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes... more»

What's my experience with pricing, setup cost, and licensing??

Centreon is an open source product. Thus, there is no need for licensing. Buy some support days from Centreon and work together with them.

Which other solutions did I evaluate??

We did not previously have another solution.
Norman Higuita
User
CEO with 1-10 employees
Jul 12 2018

What do you think of Centreon?

Primary Use Case: Within our technological infrastructure and Communications Management service, it is vital to use this tool to determine the status of each managed element in a simple way. • Improvements to My Organization: It has allowed us to review the status of IT elements and has generated alerts to ensure continuity of service. • Valuable Features: Predetermined templates, which allow for simple and fast service monitoring configuration. E-mail alert notifications • Room for Improvement: Lacks service monitoring in the cloud. Necessary to improve service monitoring of database services in the free version. • Use of Solution: More than five years.

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What is Centreon?

The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
Centreon customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
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