Centreon Room for Improvement
Because the API is available, which is good, Centreon could be more productive if there was better API functionality. Since you can automate some tasks with the API, such as how to add an host or automatically rollout a new host, this is a good area to continuously improve. E.g., the automatic adding of hosts, like LDAP objects or network scans. I think the network scan is a good point, because if you install Centreon as a fresh install, it's pretty easy to make the basic installation. It's very easy because you can download a ready-to-run image from a virtual machine. Or, you can also download a custom operating system on it and can get the system quickly running. However, after you have it running, you need to fill it with objects, which make sense. This is the point where Centreon could improve. They could add different tools to make it easier to add some hosts to your network from your Active Directory, etc.
Another big improvement would be a more powerful API to add host services, etc. At the moment, these things are possible, but not directly. These are things Centreon may need to think outside-the-box about and be creative.
Also, Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services.
I would also like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system (monitoring results) to a big data system. For example, it should be able to feed another machine learning system. At the moment the interfaces are limited.View full review »
Improvements are needed in the area of cloud monitoring, as that's a newer feature.View full review »
There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these PDFs much at the beginning. It would help if they would simplify the modification of reporting, when starting. A lot of solutions in the market have this issue.View full review »
I would like to see more plugins. That is something it needs.
There is also room for improvement through dynamic thresholds, or self-discover thresholds.
I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.
Finally, NetFlow would be helpful. We have a lot of clients that ask for NetFlow.View full review »
Centreon is missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.View full review »
Network Project Manager at a tech services company with 11-50 employees
One of my pet peeves with Centreon is that it's not easy to determine what the end results are of all of the inheritance from the different hosts and service templates, for example. If there was a way to easily determine, for example, for a specific host, which notification settings or service settings, would be ideal to set.
Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.
The solution needs more features on the mobile app. Currently, the mobile app cannot be used to receive notifications. It would be great if the mobile app acquired the capability to receive notifications from devices. Our customers are asking for that kind of feature.View full review »
In the next year or two, I need to implement a load balancing system because I am using Veeam Backup, which I don't like.View full review »
There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation.View full review »