Centreon Archived Reviews (More than two years old)

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Real User
IT Project Owner
Jul 02 2018

What is most valuable?

The monitoring of our infrastructure, but it is very important to have a BI report because we must monetize everything. The monitoring is good, but we must also have a… more»

How has it helped my organization?

My director receives a report on the infrastructure every month.

What needs improvement?

The map allows you to see the whole infrastructure. While it is a good solution, it could possible to be better, because the put on shield is incredible. In the future, we… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is acceptable.

Which solution did I use previously and why did I switch?

We are a big company and did not have a worldwide monitoring solution before Centreon. All we had were several countries using monitoring tools which were inefficient… more»

What other advice do I have?

When you buy Centreon, you must understand that it is empty. Do not ask it to do your job. Centreon is a solution, and it is very good and efficient if you put all your… more»

Which other solutions did I evaluate?

We did not evaluate another solution.
Fabien Hochstrasser
Real User
Operation Team Engineering with 1,001-5,000 employees
Jul 02 2018

What is most valuable?

We have a single GUI where we can view the status of all our infrastructure.

How has it helped my organization?

It allows us to keep the same standard monitoring configuration on all the systems that we manage (checks, polling interval, thresholds, etc.). It also allow us to see the… more»

What needs improvement?

Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and… more»

What's my experience with pricing, setup cost, and licensing?

I have no idea how much it costs.

Which solution did I use previously and why did I switch?

We did not have a previous solution. Centreon solved one of the biggest issues that we had. We have a lot of pollers for the metering. In the past, we had to log into each… more»

What other advice do I have?

If they have the same issues that we had, which means a lot of pollers spread across the whole infrastructure and no central view to look at the entire status with the… more»

Which other solutions did I evaluate?

I don't know the other solutions which were evaluated, but I know that there was an evaluation. As the evaluation was done before our team chose to use Centreon, I was not… more»
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Stephen Davies
Real User
Chief Technology Officer at a comms service provider with 51-200 employees
Jul 01 2018

What is most valuable?

All of it is valuable: * ability to schedule downtime * intensity or depth of monitoring which it does * different plugin packs * Centreon MAP * Centreon BI.

How has it helped my organization?

It has improved our awareness of how well our network is running and of network faults within our infrastructure.

What needs improvement?

I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the… more»

What's my experience with pricing, setup cost, and licensing?

Excellent value.

Which solution did I use previously and why did I switch?

Since I've been at Opticomm, we've always used Centreon. Prior to that, I've used a number of different management platforms. I'm a Netcool certified engineer so I've used… more»

What other advice do I have?

Clearly understand what you want to be able to monitor. Clearly understand what alarms, what things you actually wish to monitor, before you start implementing. There are… more»

Which other solutions did I evaluate?

We looked at: * Centreon vs Nagios * Centreon vs Micro Focus Network Node Manager * Centreon vs SolarWinds * Centreon vs ObserveOn.
Viktor Muransky
Real User
Global IT Operations Manager
Jun 27 2018

What is most valuable?

The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control.

How has it helped my organization?

We have early alerting of problems within our IT infrastructure.

What needs improvement?

Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them.

What's my experience with pricing, setup cost, and licensing?

Centreon is an open source product. Thus, there is no need for licensing. Buy some support days from Centreon and work together with them.

Which solution did I use previously and why did I switch?

We did not previously have another solution.

Which other solutions did I evaluate?

We evaluate other possibilities from time to time. Mostly, they are overpriced for what they do.
Kadri Kalpus
Real User
Monitoring expert
Jun 20 2018

What is most valuable?

It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The… more»

How has it helped my organization?

We can proactively see what is going on in the network, so most of the time we notice problems before our customers do. This is the main reason we are using this kind of… more»

What needs improvement?

Improvements I would like to see include * a discovery solution * better reports * end-to-end monitoring. The latter is the number one feature that we are looking for… more»

What's my experience with pricing, setup cost, and licensing?

It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a… more»

Which solution did I use previously and why did I switch?

I haven't had any experience with other solutions and I don't even know how our company dealt with these kinds of issues prior to this solution. When I came to this… more»

What other advice do I have?

If you put it up, be sure to use Centreon's documentation because if you don't use it you will run into problems. Otherwise, I would recommend it because it's quite easy… more»

Which other solutions did I evaluate?

If I remember it correctly, there weren't any better solutions, at least not eight years ago. During the last couple of years we have tried other solutions but none of… more»

What is Centreon?

The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
Centreon customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
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