Changepoint Reviews

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Jane Mattei
Real User
Project Administrator - PMI at a energy/utilities company with 51-200 employees
Jun 26 2017

What is most valuable?

Changepoint is the application my firm uses for professional services time keeping, revenue account and projection, non-working time accounting... more»

How has it helped my organization?

Over the past 3 years, we have enforced accurate and complete data entry at all levels. As a result, we are now able to report on ‘actual’... more»

What needs improvement?

Accessing some functions is a bit obscure and requires some knowledge of how the product works, but the upgrade from v2012 to 2014 improved that... more»

What's my experience with pricing, setup cost, and licensing??

I am only marginally familiar with pricing and licensing as this product was already in place when I arrived.

What other advice do I have??

I recommend it as a one-stop-shop for professional services.
Mary Brosch
Real User
Manager, Business Process Integration at a tech services company with 10,001+ employees
Feb 01 2017

What is most valuable?

The most valuable features are resource allocation and capacity planning.

What needs improvement?

The user interface is quirky and does not always conform to the expected Microsoft UI standards. Several areas of the product use Silverlight technology. This will be replaced in a... more»

What's my experience with pricing, setup cost, and licensing??

I was not part of the negotiations. I do know that the licenses for people with project manager and other advanced permissions are more costly than for those who only enter time.... more»

What other advice do I have??

It is important to have a Changepoint expert/consultant to assist with the initial setup. You need to know a lot of details about how fields function so you will know how to choose... more»
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Projectmanager76859
Real User
Project Manager at a tech vendor with 501-1,000 employees
Feb 26 2017

What is most valuable?

Resource management is a valuable feature of this product.

How has it helped my organization?

The only marked improvement was in resource management. Changepoint allowed us to model resource request/assignment... more»

What needs improvement?

The timesheet app is outdated. Web portal functionality is lagging behind in other features.

What's my experience with pricing, setup cost, and licensing??

Do not go with perpetual licensed solution!

Which other solutions did I evaluate??

We switched solutions due to the corporate mandate. The previous solution that we were using was Projector PSA; it was... more»

What other advice do I have??

You should check on ownership situation. CP was in the middle of spinning out of Compuware when we implemented it.... more»

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What is Changepoint?

Changepoint is an industry leading provider of Professional Services Automation (PSA) and Project Portfolio Management (PPM) solutions.
Changepoint customers
MasterPoint, Experian, Novartis, Mayo Clinic, Precor, Disney, Dole, Airbus, Carrier, Duke University, Kaplan, DeVrey University
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