Chatter Archived Reviews (More than two years old)

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Consultant
Director of Operations at a tech consulting company with 51-200 employees
May 01 2014

What do you think of Chatter?

Most people instantly see the benefits here are three reasons executives have given me for not using Chatter. And here’s what I said in response. The three reasons are: People will post inappropriate content. I’m swamped with email now I’ll be swamped with Chatter posts. It only works if everyone uses it; and everyone won’t use it. It depends what you mean by inappropriate. Employees are no more likely to create a Chatter post telling other people what they did on Saturday night than they are to send out a company-wide email with the same content. I’m not saying it can’t happen, but I’ve never heard of it. That doesn’t mean to say you shouldn’t have rules on what is acceptable on Chatter. In my own business we use Chatter extensively for business purposes. However several…
Consultant
Director of Operations at a tech consulting company with 51-200 employees
May 01 2014

What do you think of Chatter?

We’re big users of Chatter at The Gary Smith Partnership and now we take it for granted as a way of working. But a customer asked me this week, “Why should we use it? What are the benefits?” Here’s what I said. 1. It's by far a more collaborative way of working Like many organisations, if someone was trying to solve a problem or get feedback on a presentation they’d send out a global email. Some people would reply to everyone, some would just reply to the sender, the email thread gets jumbled...…it quickly becomes a mess. Now we use Chatter. The problem solving process becomes a conversation rather than a series of disjointed emails. People can interact and spark new ideas. There’s no ambiguity over which is the current version of the document. Other employees can be brought into…
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Consultant
Director of Operations at a tech consulting company with 51-200 employees
May 01 2014

What do you think of Chatter?

We’ve been asked a number of times, what exactly is Chatter? Isn’t it ‘The Twitter of Salesforce?’ or ‘Just a bit like Facebook’? It’s true Chatter does incorporate functions from Facebook and Twitter, but is so much more than that. Salesforce have taken all the great functions from social media and incorporated them into Chatter to make Salesforce an even more powerful CRM. Chatter brings you a new level of collaboration within your salesforce environment and your users will have no problem adapting to Chatter if they know how to use any of Facebook, Twitter, LinkedIn, Slideshare, Skype, YouTube, Stumbleupon, Flickr, Forums... "I Like Salesforce" Chatter is perfect for collaboration and like Facebook you're able to like, comment and share posts. Chatter also gives you the ability…

What is Chatter?

Chatter is a part of the sales cloud service that SalesForce1 provides for businesses looking to optimize their efficiency by transferring most or all of their data onto a cloud server. Chatter is the social media platform aspect of this service. It has many functions, including the capability to post comments as status updates for others to view, a news feed to receive these updates immediately, user profiles, and groups.

Chatter is used widely to cut out the kind of inefficiencies that come from having a sprawling network of team members and locations for data that frequently never come together despite the fact that they are a9ll needed for the same project. With this service, team members are able to share,collaborate, and discuss ideas about their project, tweak each others progress, and create a more productive work force overall.

Chatter customers

Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.

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