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Check Point Harmony Email & Office OverviewUNIXBusinessApplication

Check Point Harmony Email & Office is #6 ranked solution in Cloud Workload Security Solutions. IT Central Station users give Check Point Harmony Email & Office an average rating of 10 out of 10. Check Point Harmony Email & Office is most commonly compared to Prisma Cloud by Palo Alto Networks: Check Point Harmony Email & Office vs Prisma Cloud by Palo Alto Networks. The top industry researching this solution is Computer Software Company, accounting for 34% of all views.
What is Check Point Harmony Email & Office?

Phishing emails become more sophisticated by the day and can be the start of lateral attacks across organizations, leading to huge losses.

Harmony Email & Office detects and blocks the most advanced phishing attacks across inbound and internal communications in real time – before they reach users.

Check Point Harmony Email & Office is also known as Check Point CloudGuard, Check Point CloudGuard SaaS .

Check Point Harmony Email & Office Buyer's Guide

Download the Check Point Harmony Email & Office Buyer's Guide including reviews and more. Updated: October 2021

Check Point Harmony Email & Office Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group

Pricing Advice

What users are saying about Check Point Harmony Email & Office pricing:
  • "One of the nice features is that the licensing model is elastic, so if you go over your license count, you can add users during your billing cycle and true-up later."
  • "There are absolutely no additional costs to the standard licensing fees. One of the wonderful pieces is that CloudGuard SaaS is all-inclusive in its licensing. There's no a-la-carte functionality. You're getting 100 percent of the product for the licensing that you're paying."
  • "The pricing and licensing are always negotiable."
  • "You can get CloudGuard as part of Infinity. When you do the solution through Infinity, it's a per user type of license cost."
  • "I'm in this business as a system integrator, so I need to suggest Check Point to some customers who are comparing products. I sell Check Point, Fortinet, and Palo Alto solutions. In terms of licensing, this solution is quite competitive but very costly. For someone looking at security as a primary concern, they should only invest in Check Point. For a customer who is looking at security combined with pricing, Check Point might not be the core solution for them. In today's market, customers are looking for effective security with efficient pricing, and Check Point is not suitable for these types of customers."
  • "The difference between [Check Point and its competitors] boiled down to money. Price-wise, Check Point was very good, it was very competitive."
  • "Cost is the main concern that every customer takes into consideration, and Check Point always negotiates a price that is affordable."
  • "Reasonable cost, quick and easy implementation, and transparent."

Check Point Harmony Email & Office Reviews

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DA
Manager Firewall and Security at W.R. Grace & Co.
Real User
Top 10
Daily phishing attacks are no longer negatively impacting us, and we no longer have data exfiltration

Pros and Cons

  • "The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour."
  • "if a phishing email were to get through and bypass the product — which very few do — it would be nice if, when a user clicked on that phishing email, they got a second-chance opportunity, a chance to double-check that they really wanted to proceed to that website."

What is our primary use case?

We have 4,000 users globally, dispersed all over the world including at our manufacturing locations. The CloudGuard SaaS solution is protecting our Office 365 email environment as well as our Office 365 OneDrive environment from malware and other malicious content. Our CloudGuard Connect instance is protecting our remote plants and acting as a cloud-based firewall enforcement point that is 100 percent managed in the cloud as opposed to on-prem.

How has it helped my organization?

Prior to deploying the product, we were getting daily phishing attacks which were directly impacting our business. We had data exfiltration. I can't remember the exact number of incidents we had, but since deploying the product we are now catching approximately 500 phishing attacks a day, attacks that are no longer negatively impacting the organization.

What is most valuable?

The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour.

I also appreciate the fact that the management aspect of it is all cloud-based and there's very little daily care and feeding and operational work to be done. It just functions.

What needs improvement?

One of the areas that I would like to see them develop into the product would be in the user feedback arena. Today, if a phishing email were to get through and bypass the product — which very few do — it would be nice if, when a user clicked on that phishing email, they got a second-chance opportunity, a chance to double-check that they really wanted to proceed to that website.

For how long have I used the solution?

We were a CloudGuard customer in early availabilities, so we've been using the product for three years.

What do I think about the stability of the solution?

The platform is extremely stable. Given the fact that it is cloud-based and SaaS, we have had zero downtime on the product in the years that we've had it.

The upgrade path has been 100 percent handled by Check Point. They send a notification letting us know when they're going to upgrade. Upgrades have taken very little time because they're able to do them on the back-end in the cloud and just switch our instance over. It's been one of the easiest implementations and products to maintain that I've ever used in my 30-plus years in IT.

What do I think about the scalability of the solution?

I don't consider the question of its scalability applicable because it's very much cloud-based and it's elastic and it will expand to the size of the environment that you have. We're looking at just over 4,000 users running on the product without any issue and without any problem.

How are customer service and technical support?

Check Point's technical support for this product is fantastic. We have been a long-term Check Point customer using the firewall technologies for close to 22 years. And one of the things that Check Point brings to the table is the superior partnership and superior technical skill sets to support their product line. That has trickled down and come through into the SaaS-based solutions. 

I would expect nothing other than excellence from Check Point and that's what has been delivered in any technical issue I've had with this product. There have been few to no technical issues with the product. I can't think of the last time I've had to contact support on this product.

Which solution did I use previously and why did I switch?

Before Check Point CloudGuard SaaS, we didn't have a solution that was capturing malicious emails.

How was the initial setup?

The initial setup of the solution was extremely straightforward and extremely simple. You just connect your Office 365 environment into it, the policy is about a half-a-dozen check boxes of decisions that you make, and the product starts to function and starts to inspect your mail and protect your mail immediately. You will see immediate results. I make the joke that it takes 30 minutes to deploy, and that's with a cup of coffee in the middle. It's a very, very, very, easy product to deploy.

Our implementation strategy was that we went in using Detect mode. We let it run in Detect mode for approximately two weeks to get to a comfort level regarding the accuracy of the product, and then we turned it into Prevent (Inline) mode. Our concern was that we were going to see a lot of false positives. But in fact, we didn't actually see any false positives. Everything that it caught was 100 percent accurate and malicious. Over the time we've run the product, which is approximately three years, we have had to release from quarantine, in total, over those three years, less than 100 emails. That's impressive.

What was our ROI?

ROI is an interesting piece because, when you talk about security, the return on investment becomes a very intangible return. Security is a cost. It isn't something that's going to give you payback. But the intangible that we're seeing is a more productive workforce because we're not under cyber attack. We don't have to worry about how people respond to attacks or to have a team deal with them. And we no longer have data exfiltration and potential loss — be it reputational damage or financial loss — because of cyber exposure. 

Still, when you talk about a return on investment for this kind of product, that's very intangible. Can I say, "Yes, we're getting paid back for what we put into the product?" No, I can't say that. But what I can say is we are not losing because of not having the product.

What's my experience with pricing, setup cost, and licensing?

It's hard to advise people on pricing and licensing. It's priced per user, although I do not remember what the list-price per user is and I don't even remember what we pay per user. But Check Point has always been very good about its licensing models. One of the nice features is that the licensing model is elastic, so if you go over your license count, you can add users during your billing cycle and true-up later. That type of policy is great for a company such as ours that does M&A activity and sees the occasional burst in employee count.

There are absolutely no additional costs to the standard licensing fees. One of the wonderful pieces is that CloudGuard SaaS is all-inclusive in its licensing. There's no a-la-carte functionality. You're getting 100 percent of the product for the licensing that you're paying.

Which other solutions did I evaluate?

We did do an evaluation of other solutions before putting this product in. We looked at a Microsoft-based solution and we did a bake-off, head-to-head, between the Check Point solution and the micro Microsoft solution. The Check Point solution was superior in its catch-rate and accuracy.

In comparing the two products, what I have found is that structurally, the way Check Point is approaching the catch rate, they're looking more behavioral-based, whereas Microsoft was looking at a signature-based type of solution. That means that the Check Point data is always fresh and current, while Microsoft had to wait to develop its signature and had to wait for somebody to report a malicious content email. It's modern technology with Check Point versus old-school and archaic with Microsoft. That is the best way to describe the two approaches. Clearly, Check Point is a security partner. Microsoft is delivering an application.

What other advice do I have?

They have two different products. One is CloudGuard SaaS, the other is CloudGuard Connect.

The biggest advice I would give is don't go in with fear. Go in confident, because the product is almost too good to be true and it's simple. It really is as simple as it seems, and you will see value within the first 30 minutes of the product running.

The biggest lesson I have learned from using this solution is that visibility is key, and this product has given me more visibility into the attack vectors that our company is under on a daily basis. It has enabled us to then pivot and look at other security solutions. So I would advise to look at the data, understand the data, and understand who your adversaries are. Because once you understand that, you can then leverage your investment in the Check Point product line to further protect your organization.

The reporting functionality has greatly improved over the time I've used the product, so I've been very pleased with that, and I have provided that feedback to Check Point. I'm very tight with R&D at Check Point, so most of the feature functionality that I've needed has been released into the newer versions of the product.

Because I was part of the EA program, I had a lot of input into how the product was developed. I worked very tightly with R&D, as a customer. The partnership between our two companies, between Grace and Check Point, was a great advantage to both companies. I can't say enough about it. It has just been phenomenal.

Currently, our CloudGuard SaaS is managed by two different groups. It is managed by our information security group, which is what I'm part of and lead and manage, as well as our messaging team, which has insight into the content as well as the email flow. When we deployed this product, we thought that it was going to take a lot of people to maintain it and to manage it. We actually have two individuals who are into the product part-time, and spending very little time per week on it. And one of those individuals is just running reports out of the product to provide them to the senior management. There is a very, very low footprint from a workflow and employee perspective, to manage a very powerful product.

I would rate this product at 10 out of 10 all the way. I have nothing but good things to say about the product.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
David Ulloa
CISO at IMC Companies
Real User
Top 20
Gives a lot of time back to admins and simplifies our overall operations

Pros and Cons

  • "It is very intuitive. It is a point and click type of deal."
  • "It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior."
  • "The NAVEX metrics that I have been using on the CloudGuard dashboard cannot be exported. If they were to add report exporting capabilities on each of metric objects on the dashboard, that would be awesome."

What is our primary use case?

During the PoC, we have Office 365 linked to CloudGuard, which validates and checks all of the emails that come in and out. It is also checking and looking for anomalies during logon, e.g., in possible traveling type of scenarios, as we see business emails get compromised. Those pieces of it are really slick.

It also provides you with a lot of reports and visibility on the environment. Sometimes things are not native on Office 365 or you have to purchase additional licensing, but on CloudGuard you have a single pane of glass with all the metrics you need. It gives you a lot of information. For example, it tells you the successful/unsuccessful attempts to log on. 

How has it helped my organization?

If we can reduce the number of malicious emails delivered to the inbox of our users, that is a big win. Over 90 percent of breaches start with an email, so the more you can protect your users with the mail firewall piece, the better off you will be. Then, you just do exceptions. That is where endpoint protection comes in. For example, typically, if the mail firewall that we have, which is not CloudGuard, misses something malicious, once a user clicks on that email, opens it, or tries to trigger anything on it, then SandBlast Agent will catch and stop it. Now, that is without using the mail firewall on CloudGuard. However, if we were to stay with CloudGuard and apply the mail firewall, then we will just see less items, messages, and malicious messages being delivered. 

Having CloudGuard would allow us to reduce our vendor footprint. If you have less vendors and tools to manage, it gives a lot of time back to admins and simplifies our overall operations.

It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior.

What is most valuable?

The mail firewall and the Office 365 Control are its two most valuable features.

It is very intuitive. It is a point and click type of deal.

The other slick thing is it has a cleanup process. So, we can set it up and tell it to just deliver files that have been cleaned or transformed to a clean type of document.

What needs improvement?

The NAVEX metrics that I have been using on the CloudGuard dashboard cannot be exported. If they were to add report exporting capabilities on each of metric objects on the dashboard, that would be awesome.

For how long have I used the solution?

We have been testing the solution for a month.

What do I think about the stability of the solution?

There have been no issues with stability so far.

What do I think about the scalability of the solution?

Being SaaS, the scalability is limitless.

Everyone who has an email is using CloudGuard, which is more than 500 users. On top of that, there is also system email addresses. If you count the email addresses or SMTP containers, there are over 1000.

At the moment, on the PoC, we only have two administrators. However, that could easily escalate to around 10. Some of their roles would be troubleshooting with users. Other roles would be email, whitelisting, logging, etc.

How are customer service and technical support?

I have not needed to use their technical support.

Which solution did I use previously and why did I switch?

We do have a current mail firewall. What Check Point is getting or receiving wasn't cleaned up or detected by our current mail firewall (Mimecast). In those terms, CloudGuard is detecting far more items than our current mail firewall. Therefore, it is really encouraging to look at CloudGuard as a solution because it's picking up what the other solution is not.

For the Active Directory on Usher, we were just using the regular Microsoft tools.

It is that time of the year when we have to renew licensing, so evaluating tools makes sense. 

Once we get the CloudGuard licensing and get it configured, we will test it out for a month or so, then drop our other service.

How was the initial setup?

The initial setup was point and click. It was really easy. We just jumped on and did it. It took 10 minutes to get it up and running altogether.

What about the implementation team?

We implemented it directly with Check Point.

What was our ROI?

Hopefully, we will be able to reduce or maintain costs that otherwise would go up. We should definitely be able to reduce the cost on support and management. It should also give us a more robust environment, which doesn't have a price associated with it.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are always negotiable.

You can get CloudGuard as part of Infinity. When you do the solution through Infinity, it's a per user type of license cost. That is how we have been looking at it.

We are in a point in time where we are going to have to renew our Endpoint Security licensing. When we do that, we will take advantage of the SaaS management console and just concentrate there. At that point, we will have the SmartConsole, CloudGuard, and Gateway on the SaaS. However, we're not there yet.

Which other solutions did I evaluate?

We didn't evaluate any other solutions because we're not trying to get more vendors. We are trying to consolidate them.

We were already using the Check Point Endpoint Security solution and are very satisfied with it. That is what brought us to this point. Now, we're happy with this solution, as it's doing well. It is easy to manage and support. It has also reduced our need to support users because we have less issues. We used to have Sophos, and our experience with their endpoint solution moved us to use the VPN with Check Point, and now do a PoC CloudGuard.

Most providers don't give you many options unless you pay for additional licensing. In the case of Microsoft (for example), you have an E3 or E5 Office licensed, which would only cover your usage of the Office Suite, the email, and collaboration tools, but none of the security will apply to it. While Microsoft gives a free version of their MFA solution, it is very cumbersome to have. You either need to bite the bullet and buy the additional licenses, have something like CloudGuard, or both. However, most cloud providers don't give you an out-of-the-box security solution. They rely a lot on you to set up the policies that you want them to follow for your tenant space.

What other advice do I have?

Do your homework. Make sure that you have a good understanding of what tools are part of the solution and make a decision whether you're going to go SaaS or on-prem. My recommendation would be just to go SaaS, as it's a lot easier. You don't have to worry about servers or resources, as it's just on the cloud. 

If you use a third-party to help you implement the solution, it's good to use someone you trust and has experience on the product. 

Check Point has a lot of tools for analysis. This solution is just as good.

Some of the the nice features that you can do with it, we're not doing them today. For example, maybe two or three years in the future when we will host our VPN gateways on the SaaS cloud, then we will use it for our users to remote into our environment. If they had that when we implemented it the VPN, we would have used that instead of the physical gateways. 

I haven't seen any false positives.

I would the solution as a 10 out of 10.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Learn what your peers think about Check Point Harmony Email & Office. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
543,424 professionals have used our research since 2012.
Vishnu Ravichandran
Network Security Engineer at a tech services company with 201-500 employees
Real User
Top 20
Has efficient, effective security features, but the solution is costly

Pros and Cons

  • "For Threat Prevention, I was impressed with this feature and the solution's effectiveness. It has been very good."
  • "Getting reports and finding threats in the console is easy."
  • "Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues."

What is our primary use case?

This solution is not for our organization. We are system integrators. We have some projects for our clients, and one of our clients was looking for CloudGuard because they use Check Point Firewall for their on-premise. There are a number of machines and critical servers that they have hosted in AWS; 15 to 20 servers and application servers are hosted in the AWS platform. For those, we have applied Check Point IaaS Firewall for their security and firewall protection.

We are using the stable version that was published in March.

How has it helped my organization?

I am confident with the block rate. We host our solution in AWS cloud. If someone tries to hit our applications, they could be a legitimate user or a hacker. So, we have found a number of blocked attempts from the external end.

What is most valuable?

In terms of technical features, this is the best solution that I have worked with so far. For example:

  • URL Filtering
  • Application control 
  • Threat Prevention
  • Sandboxing

We have found threat prevention using sandboxing from Check Point, after buying the Threat Prevention license, helped with the malware prevention rate and reduced zero-day attacks.

For Threat Prevention, I was impressed with this feature and the solution's effectiveness. It has been very good. 

Getting reports and finding threats in the console is easy.

What needs improvement?

The false positive rate is one of the problems that we had faced with Check Point's information. For example, we have a number of false positives in both CloudGuard SaaS and CloudGuard IaaS, which has been quite disappointing when we find them. However, the moment when we whitelist or blacklist false positive things, the solution gives us more efficient security than other solutions. When I teach Check Point IaaS, I feel like it is putting devices into learning mode and feeding more stuff to the solution, which gives me more efficient security.

We download the SmartConsole from AWS, installing it on our computers, then managing it from our end only on local machines. I need to download agents for every machine from the Check Point instance. To connect with the SmartConsole, then I need to give public access to Check Point's machine. At that moment, there is no configuration in my machine so I need to give some public access to our machine. Giving public access without configuring anything is the first defect or drawback. It takes a few times for every engineer to download the agent and configure the policy, and that takes five to 10 minutes. Within those five to 10 minutes, it is insecure.

The integration with the Check Point console needs improvement, e.g., accessing the SmartConsole is difficult. 

For how long have I used the solution?

I have been working with Check Point for six to seven months.

What do I think about the scalability of the solution?

I haven't tested the scalability.

How are customer service and technical support?

The worst thing that I have faced with Check Point has been their support.

I have sat with all the following support teams:

  • Cisco
  • Fortinet
  • SonicWall
  • Sophos
  • Check Point. 

Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues. 

Since this is a cloud-based solution for IaaS and SaaS, I need a different support team for a number of things. So, if they increased or developed their support team, then it would be better for their customers.

How was the initial setup?

Compared to other solutions, like Fortinet, this solution's initial setup is complex. Policy configuration and integrations make Check Point's setup difficult. The setup for on-premise and cloud are the same.

What about the implementation team?

Whenever we need to download the agent from Check Point's console and integrate the SmartConsole with the Check Point solution, the configuration is time consuming and a difficult task for an engineer. Getting the console integrated with the firewall can be difficult, affecting engineers during implementation.

What's my experience with pricing, setup cost, and licensing?

When it comes to Threat Prevention pricing and licensing, it has felt a little costly. For some clients, who are looking at security as their primary concern, then it's better for them. 

I'm in this business as a system integrator, so I need to suggest Check Point to some customers who are comparing products. I sell Check Point, Fortinet, and Palo Alto solutions. In terms of licensing, this solution is quite competitive but very costly. For someone looking at security as a primary concern, they should only invest in Check Point. For a customer who is looking at security combined with pricing, Check Point might not be the core solution for them. In today's market, customers are looking for effective security with efficient pricing, and Check Point is not suitable for these types of customers.

I would like them to improve the pricing.

Which other solutions did I evaluate?

With respect to Check Point's security features, my clients and I feel every feature given by Check Point has been very helpful for us. We have tried FortiGate, Sophos, and Cisco in some places. Even though Check Point wasn't a market leader, like Cisco and FortiGate, they have the most efficient security. Therefore, we feel it is worth the money for their security features.

The cloud security provided by CloudGuard IaaS is simple compared with the security provided by public cloud providers. If I go for Check Point, then I'm getting the complete features of what a firewall does. When I go for AWS, then by default, I don't get anything other than the ACLs.

What other advice do I have?

The security features have been good. The pricing and licensing strategies have been average, but Check Point's support has been the worst.

I would rate the solution as a seven out of 10.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: System Integrator
KC
IT Security Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Sifts through and quarantines phishing emails for us, enabling us to check them further

Pros and Cons

  • "We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual."
  • "We still get some false positives. There are times when legitimate stuff gets flagged and it could be that somebody is expecting a very important email but they don't end up getting it. On the flip side, when we alert Check Point about stuff like this, it is corrected, so they are improving. That's a plus."

What is our primary use case?

We use it to secure an email gateway.

How has it helped my organization?

People are now thinking twice before clicking on something, and if it's suspicious they don't have a chance to click because it's quarantined.

We also provide a process where someone can request an email from quarantine. There are times when legal email gets through because of the subject line or the content. We're able to check it, and also double-check with our individuals to ask if they expected an email from the sender. They can confirm the sender and it can be released. That added layer of protection is always good.

What is most valuable?

We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual.

With the greater use of mobile phones there is more threat of email being compromised. Having the phishing detection is very valuable because we get hundreds of phishing emails per day. Having something to sift through them and alert us that they may be phishing emails, so that we can go in and further now check them, is a very valuable feature.

What needs improvement?

We still get some false positives. There are times when legitimate stuff gets flagged and it could be that somebody is expecting a very important email but they don't end up getting it. On the flip side, when we alert Check Point about stuff like this, it is corrected, so they are improving. That's a plus.

In terms of additional features, right now it shows you login activity for Office 365, a bit of a broad overview. I would like to be able to drill down further into that to see real-time login events on a map.

For how long have I used the solution?

I've been using Check Point CloudGuard SaaS for almost two years.

What do I think about the stability of the solution?

It has been pretty stable. Sometimes Check Point has a cloud issue and we have had instances where that particular box might have been down, but we get alerted that it's being worked on and when it's back up we are alerted as well. Things happen but they always keep up in the loop.

What do I think about the scalability of the solution?

We haven't needed to really scale up or scale up or down.

We have Office 365 for pretty much the whole company, which is over 1,000 users. CloudGuard has been implemented across 100 percent of our company.

How are customer service and technical support?

For CloudGuard, specifically, their tech support is very responsive. Once we send an email to the guys we work with, they're immediately ready to set up a meeting or set up a call so that we can work through it.

Which solution did I use previously and why did I switch?

We didn't have anything prior to CloudGuard. We needed something to catch phishing emails and malicious emails, malware, and to have a sandbox area so that we could check the classification, as well as quarantine and release.

How was the initial setup?

The setup was pretty straightforward. We were up and running within a week.

It is my manager and I who are using and maintaining the solution on a daily basis. In terms of maintenance, we've had mis-classifications of emails where we had to reach out to Check Point and they have assisted and helped us fix any issues that we have come across.

What about the implementation team?

We had assistance from Check Point. They were fairly helpful. It's a fairly new solution so we've had a few false positives. We contacted them and helped them to pinpoint some things they could go ahead and fix.

What was our ROI?

Because of its features and abilities, it has saved us from a lot of possible breaches. That's always a plus.

What's my experience with pricing, setup cost, and licensing?

It's best to cover all your needs because you're going to want all your emails to be checked.

Which other solutions did I evaluate?

We were looking at a few other options, although I don't remember which ones.

The difference between them boiled down to money. Price-wise, Check Point was very good, it was very competitive.

What other advice do I have?

Make sure you do your homework and compare all the possible vendors to ensure that you get what you really want out of a solution like this.

The biggest lesson I have learned from using CloudGuard is that even legitimate emails can look suspicious. You need to take that little extra step to check them.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Mantu Shaw
Sr. Technology Architect at Incedo Inc.
Real User
Top 5Leaderboard
Good API-based integration, can block sophisticated social engineering attacks and has good stability

Pros and Cons

  • "We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
  • "A phishing simulator would be helpful as a user training module."

What is our primary use case?

Our primary use case is for Office 365 email security along with other Office 365 products like SharePoint, Teams, and OneDrive. As people are working from home over the last year and phishing attacks are increasing day by day, it is important to implement an email security solution into an environment. Microsoft itself provides security, but that is not sufficient and we have still received a number of malicious emails.

We are looking for a solution that supports API-based integration so that there is no need to re-route email traffic via some third-party solutions. 

Protection is also required as people share files, store documents, etc.

How has it helped my organization?

After the implementation of the solution, email phishing is stopped and gives complete visibility.

No manual intervention is required once the policy is defined.

Now, all office documents are protected and we have also started to take backups of our user data into a cloud which will improve the dependency of other backup solutions.

API-based integration does not increase the email latency and it's an important aspect.

The single solution provides protection of other cloud applications such as G-suite, Slack, G-Drive, etc.

It reduces the TCO of email security.

What is most valuable?

API-based integration is the most valuable aspect as it will not degrade the email delivery features.

UBA is one of the features which monitors the user behavior and takes actions accordingly.

The product blocks malicious attachments before reaching out to user mailboxes while not impacting business productivity.

We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP).

We can block sophisticated social engineering attacks such as impersonation, zero-day phishing, and Business Email Compromise (BEC) using AI-trained engines.

What needs improvement?

It is one of the best solutions for cloud-based email security. Almost all features are available, which is required by most organizations. Still, some other features could be added to create more advantages, such as integration with on-premises exchange integration with other SaaS clouds. 

Integration with other threat clouds and AI engines would be helpful.

A phishing simulator would be helpful as a user training module.

Publishing future roadmaps would help us understand what to expect. 

The product should offer integration with other SIEM tools.

Improvement is a key element of any product and Check Point is doing improvements very effectively - therefore there are no major concerns. 

For how long have I used the solution?

We have been using the solution for 8+ months.

What do I think about the stability of the solution?

It's a stable solution and does not impact performance. 

What do I think about the scalability of the solution?

It's a highly scalable and simple product.

How are customer service and support?

Customer support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Check Point is much simpler than other options and offers support with other cloud products - a key advantage.

How was the initial setup?

It's a straightforward setup and the product is easy to implement.

What about the implementation team?

The initial setup was done by OEM and the rest I handled myself.

What was our ROI?

Email security gives good ROI in terms of tools and the support of other cloud features. 

What's my experience with pricing, setup cost, and licensing?

The product has a simple and easy to set up. The initial setup is critical - so plan it accordingly. Email is one of the key components of any organization, so implement it with proper planning.

Which other solutions did I evaluate?

We tested several solutions, including Cisco IronPort and Darktrace.

What other advice do I have?

It is a good solution and easy to implement in any organization.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PRAPHULLA  DESHPANDE
Associate Consult at Atos
Real User
Top 5Leaderboard
Good support, protects against zero-day attacks, and provides good visibility

Pros and Cons

  • "Based on domain and URL reputation, it will allow traffic to flow."
  • "Cloud Guard would be a complete solution if Check Point added a comprehensive data loss solution that included capabilities such as bulk data transfer detection."

What is our primary use case?

This perimeter firewall provides me control over my perimeter servers and devices. Current Cloud applications are getting good protection from CASB solutions, but are limited to data leakage and application control. Beyond that, I require something to monitor my data that flows inside of my cloud application.

Sophisticated threats like zero-day attacks can't be control by CASB solutions, Instead, we are required to have something that can work using Artificial Intelligence and Machine learning algorithms. This helps to defend my cloud applications against today's attacks.

How has it helped my organization?

Sophisticated attacks can't be prevented by normal SaaS security. Cloud Guard SaaS is a technology that prevents not only Sophisticated attacks but affords protection from Email.

Most attacks are successful because of SPAM emails that effectively cause users to fall into the attacker's trap. As Check Point is a leading technology in the industry, it provides maximum protection against email phishing attacks and provides the identity of users and visibility over shadow IT applications.

Along with the email security solution, Cloud Guard is an additional layer of comprehensive security, so we can completely rely on it.

What is most valuable?

Most organizations that invest in email security opt for MFA. They invest in a Cloud Firewall but they never consider the east-west traffic flow inside their Cloud Applications.

Here, Cloud Guards comes in with the best features, such as protection from zero-day attacks. These are usually reported when we have blades on the perimeter firewall, like Threat Emulation and Extraction or Sandbox. We have complete visibility of email Attacks like spear-phishing, spoofing, etc. Based on domain and URL reputation, it will allow traffic to flow.

Apart from this, we can easily identify users who are going to use cloud applications. These users are logged in via a trusted network or device.

What needs improvement?

Cloud Guard would be a complete solution if Check Point added a comprehensive data loss solution that included capabilities such as bulk data transfer detection.

I would like to see a centralized gateway so that anyone from any geolocation can access the infrastructure with minimum latency.

I would like to see additional work on protecting against phishing emails by adding more filters to minimize risk or to harden the security.

Stability is the main area that Check Point needs to focus on.

Integration with third-party APIs should be supported, as AI and ML can get more inputs to minimize the false rate ratio.

For how long have I used the solution?

I have been using Check Point CloudGuard SaaS for more than a year.

What do I think about the stability of the solution?

Stability is an area that needs to improve.

What do I think about the scalability of the solution?

It can be scale up to maximum limit.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We did not previously use another solution before this one. However, one of our customers had implemented an on-premises solution by McAfee.

How was the initial setup?

This solution is easy to implement, although it is required that you have knowledge of the Public Cloud domain.

What about the implementation team?

We are vendors and deploy this solution for our clients.

What was our ROI?

We definitely see ROI from this product, and it grows and we have a greater dependency on east-west traffic.

What's my experience with pricing, setup cost, and licensing?

Cost is the main concern that every customer takes into consideration, and Check Point always negotiates a price that is affordable. Pricing is based on the requirements and their relationship.

What other advice do I have?


Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: We are the vendors who provide services to other customers.
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Oleg Pekar
Senior Network/Security Engineer at Skywind Group
Real User
Top 5Leaderboard
Offers advanced visibility using good monitoring and alerting capabilities

Pros and Cons

  • "As with most of the other Check Point products, the CloudGuard SaaS has the advanced visibility of the events and alerts."
  • "From time to time, the system's administrators notice the increase in the false-positive alerts being reported by CloudGuard SaaS."

What is our primary use case?

About one year ago, we decided to switch from the on-premises located email server, based on Zimbra software, to the cloud-based Office 365 provided by Microsoft. We did this because of the increased load that followed after the company's growth.

To provide the security coverage to the new email service, we chose the Check Point CloudGuard SaaS solution. Now it serves as the main protection mechanism, with about 500 users and up to 10,000 emails per day, and there are no problems with the scalability for future growth.

How has it helped my organization?

The Check Point CloudGuard SaaS solution is used mostly to prevent malware and zero-day threats. It protects the Microsoft Office 365 cloud email service users of our company against attacks. It is also capable of stopping the sophisticated phishing attacks on the Office 365 accounts and block the possible account hijacks.

It would be really hard to achieve such a level of protection with the on-premises email server without using some email-server specific software, but with CloudGuard SaaS it was easy to integrate the security into the Microsoft email services.

What is most valuable?

As with most of the other Check Point products, the CloudGuard SaaS has the advanced visibility of the events and alerts. In general, the monitoring and alerting is just great, and the default dashboards provided are used by our support team as part of the SoC solution.

In addition, the CloudGuard SaaS is capable of preventing data leakage, thus may serve as the basic DLP system for the cloud email system. We rely on this functionality and block the emails that contain the card numbers patterns as part of the compliance regulations.

What needs improvement?

From time to time, the system's administrators notice the increase in the false-positive alerts being reported by CloudGuard SaaS. The increase usually lasts for several days, with the longest we observed being about a week. During these periods, some number of the "clean" emails are blocked and not delivered to the end-users. I hope the Check Point team would work on improving the detection algorithm and the amount of the false-positive alerts would be more predictable, stable on the minimal level. 

For how long have I used the solution?

We onboarded the Check Point CloudGuard SaaS about a year ago, after switching from our on-prem email system to the cloud-based Office 365.

What do I think about the stability of the solution?

The solution is mature and stable.

What do I think about the scalability of the solution?

The solution is scalable. We now have about 500 active users and see no issues with the performance. 

How are customer service and technical support?

We haven't had any support cases opened for Check Point CloudGuard SaaS so far.

Which solution did I use previously and why did I switch?

We didn't have previous experience with any SaaS security solution before switching.

How was the initial setup?

The setup was straightforward, but quite long due to the need for API integration configuration. In total, it took us about a month to deploy.

What about the implementation team?

The solution was implemented by the in-house team of security engineers and email system administrators, without the prior experience of the CloudGuard SaaS.

Which other solutions did I evaluate?

We didn't evaluate the other products, since we have a strong expertise among the team with the other Check Point solution, and were satisfied with them.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Rodrigo Nalda
Responsable de Ciberseguridad. CISO at a printing company with 501-1,000 employees
Real User
Top 10Leaderboard
Prompt and professional support, good threat visibility, and integrates well with Office365

Pros and Cons

  • "The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user."
  • "Check Point has to continue refining the intelligence engine to minimize the number of false positives."

What is our primary use case?

We have the entire email infrastructure based on Office 365, as well as the file-sharing environment using OneDrive, and Teams as a communication tool. We did not have a specific technology to protect this environment, except that which was provided by Microsoft.

After analyzing the market, we opted for the CheckPoint SaaS solution to cover all of these needs, which has led to a considerable leap in the company's security.

In this way, we now have a secure environment throughout the Office 365 platform, integrated into our SIEM and monitored by our SOC.

How has it helped my organization?

In the same way, we have detected malicious files in both OneDrive and SharePoint that have been blocked, which means the elimination of risks in the corporate network.

One of the important characteristics is the visibility that it gives us about suspicious access to accounts, such as several almost simultaneous accesses from impossible geographical locations. This allows us to detect non-legitimate access due to password filtering or brute force attacks.

All this makes the data of our users safer and therefore the integrity of the company is greater.

What is most valuable?

The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user. This facilitates its implementation.

Another very noteworthy feature is that the number of false positives tends to zero, which generates great confidence in both administrators and users.

The system can be easily parameterized and as it is integrated into the Infinity ecosystem, it simplifies the administration and centralization of logs.

All this makes the solution simple, reliable, and above all stable.

What needs improvement?

Check Point has to continue refining the intelligence engine to minimize the number of false positives.

For how long have I used the solution?

We have been using Check Point Harmony Email & Office for two years.

What do I think about the stability of the solution?

For two years, we have not had any problems, so we consider the application very stable.

What do I think about the scalability of the solution?

Scalability-wise, it is easy to expand licenses and therefore coverage.

How are customer service and technical support?

Check Point's technical service is one of the great values ​​of this manufacturer, with prompt attention and they are very professional.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial configuration was completely simple, without any problem.

What about the implementation team?

The integration was carried out by Check Point's professional services, and it was a complete success, both in terms of time and results.

What's my experience with pricing, setup cost, and licensing?

Reasonable cost, quick and easy implementation, and transparent.

Which other solutions did I evaluate?

We evaluated Palo Alto before selecting Check Point.

What other advice do I have?

All these types of tools are gradually refining the intelligence engines that minimize the number of false positives. It is a constant and evolving work that Check Point knows very well and keeps very active.

One of the functionalities that are in the process of coming out is the protection of Teams, a tool that in the current telework situation is essential. This will represent a new leap in communications security.

In any case, Check Point is working on its entire new Harmony environment and surely new ones will appear in the coming months.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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