The most valuable feature for us is the VPN. We used GlobalProtect for the VPN, as well as site-to-site. It is very simple to use.
What needs improvement?
The support needs to be improved because it takes too long to resolve severity-one issues. Better integration with third-party products and services is needed. The need to implement their own multifactor authentication, rather than relying… more»
What's my experience with pricing, setup cost, and licensing?
This solution is very pricey and it depends on the package that you implement. There are sometimes promotions on, which can save on costs.
Which solution did I use previously and why did I switch?
Palo Alto was the first solution of this type that we used. However, we have recently purchased Cisco Firepower and no longer work with Palo Alto products. Prior to Firepower being released, Palo Alto was very simple and better than Cisco… more»
What other advice do I have?
The Palo Alto models that we were using are the PA800-500 and PA830. I have seen people in different organizations and different industries set their firewall solutions up in different ways. It depends on the level of support, in terms of… more»