Check Point NGFW Customer Service and Technical Support

System Administrator at a tech services company
We had third-party tech support through our contract, and it was okay. I pretty much ended up having to figure everything out if there was a problem. As far as Check Point goes, I haven't really dealt directly with their tech support. View full review »
Commercial Manager at a tech services company with 11-50 employees
Technical support is really good. We work with a partner from Check Point, a very good partner. The time of response is very good. We are satisfied with the solutions that Check Point has provided us. View full review »
Network and IT Security Admin at DP World Callao
I always work with a partner so the partner is in contact with Check Point. Their response is very fast. In all of the cases, it's very fast. View full review »
Senior Network and Security Analyst at a pharma/biotech company with 11-50 employees
We tend to go to our reseller for technical support. View full review »
Juan Vallecilla
Engineer at CENACE
The Checkpoint tech support takes a long time to resolve problems. View full review »

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